customer Jobs in phoenix, az

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Mainframe COBOL, Customer/1, Billing Finance

Techim INC

•

Remote

Contract

Position : Mainframe COBOL, Customer/1, Billing Finance Location: Remote MF COBOL, Customer/1,BillingFinance "Expert Knowledge: Provide specialized insights in customer service and service order management. Technical Support: Resolve customer issues and provide functional support. Documentation: Assist with project documentation and training materials. Liaison: Coordinate with support teams to ensure timely issue resolution. Mentoring: Train and mentor new associates during onboarding. Knowled
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Posted 12 days ago | Updated 2 days ago

Customer Technical Support Representative

Thomson Reuters U.S. Inc.

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Remote or Eagan, Minnesota, USA

Full-time

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the
Posted 15 days ago | Updated 3 hours ago

Customer Service Representative (Bilingual: Spanish/English) Remote

Concentrix CVG Customer Management Group Inc

•

US

Full-time

Job Title: Customer Service Representative (Bilingual: Spanish/English) Remote Job Description **This position requires bilingual fluency in Spanish and English** **Candidates must reside in the state of New Mexico** JOB DESCRIPTION The Customer Service Representative (Bilingual: Spanish and English) Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and q
Posted 17 days ago | Updated moments ago

Solution Architect - Microsoft Dynamics 365 Customer Service

Zion Cloud Solutions

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Remote

Contract

Position: Solution Architect - Microsoft Dynamics 365 Customer Service Location: Chicago, IL / Remote Duration: Full-time / Long-Term Contract About Us Zion Cloud Solutions is a technology services firm specializing in Microsoft Dynamics 365, IT solutions, and system integrations. We help organizations streamline operations with modern cloud-based solutions. As a women and minority-owned enterprise, we are committed to diversity and inclusion. Position Summary We are looking for a Solution Archi
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Posted 19 days ago

Business Development/Customer Engagement Executive (Navy/USMC)

T2S Solutions

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Remote or Huntsville, Alabama, USA

Full-time

Summary T2S Solutions seeks a dynamic and experienced Navy/USMC Business Development (BD) Executive to drive growth and deliver impactful solutions to our Navy/USMC clients. This role focuses on identifying, qualifying, and directly assisting in the capture of new business opportunities, fostering strategic relationships, and advancing our company's revenue and mission objectives. The ideal candidate is a growth-minded, entrepreneurial leader with a strong track record of success and existing k
Posted 32 days ago | Updated moments ago

Customer Service Representative (Remote)

Concentrix CVG Customer Management Group Inc

•

US

Full-time

Job Title: Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. ( We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERE
Posted 36 days ago | Updated moments ago

Customer Service Representative-Remote (Bilingual: Spanish and English)

Concentrix CVG Customer Management Group Inc

•

US

Full-time

Job Title: Customer Service Representative-Remote (Bilingual: Spanish and English) Job Description JOB DESCRIPTION The Customer Service Representative -Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Mi
Posted 36 days ago | Updated moments ago

Business Development/Customer Engagement Executive (INTEL)

T2S Solutions

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Remote or Huntsville, Alabama, USA

Full-time

Summary T2S Solutions seeks a dynamic and experienced IC/SOCOM Business Development (BD) Executive to drive growth and deliver impactful solutions to our Air Force and Space Force clients. This role focuses on identifying, qualifying, and directly assisting in the capture of new business opportunities, fostering strategic relationships, and advancing our company's revenue and mission objectives. The ideal candidate is a growth-minded, entrepreneurial leader with a strong track record of success
Posted 37 days ago | Updated moments ago

Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)

Concentrix CVG Customer Management Group Inc

•

US

Full-time

Job Title: Customer Service Representative-Remote (Ultimate Medical Academy Grads Only) Job Description *This requisition is being posted for a list of Ultimate Medical Academy Graduates. If you were not provided a direct link to this job posting please do not apply.* JOB DESCRIPTION The Customer Service Representative -Remote (Ultimate Medical Academy Grads Only) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer s
Posted 36 days ago | Updated moments ago

Customer Support Manager of Managed Services - Remote

C4 Technical Services

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Remote

Full-time

Head of Maintenance & Managed Services Direct Hire As the Head of Maintenance & Managed Services, you'll be at the forefront of our customer support strategy. You'll define, plan, and direct services to ensure our customers receive high quality 24/7/365 support, Managed Services offerings, and SaaS operational support. Your leadership will provide value-add operational assistance, to drive further customer satisfaction and retention across Incognito's global customer base. Your role will invol
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Posted 51 days ago | Updated 11 hours ago

Solution Architect - Microsoft Dynamics 365 Customer Service

Zion Cloud Solutions

•

Remote

Contract

Position: Solution Architect - Microsoft Dynamics 365 Customer ServiceLocation: Chicago, IL / RemoteDuration: Full-time / Long-Term Contract About UsZion Cloud Solutions is a technology services firm specializing in Microsoft Dynamics 365, IT solutions, and system integrations. We help organizations streamline operations with modern cloud-based solutions. As a women and minority-owned enterprise, we are committed to diversity and inclusion. Position SummaryWe are looking for a Solution Architect
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Posted 60+ days ago | Updated 17 days ago

Systems Software Analyst/Customer Facing

Case Interactive

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Remote

Full-time

Systems Analyst Job Requirements Required Skills and Experience: A minimum of 5 years of experience as an analyst in software development (excluding education and internships).Comprehensive understanding of the software development lifecycle, including collaboration with business stakeholders and IT teams, business proposal analysis, task decomposition, and solution design and documentation.Strong skills in structuring information and identifying key elements.Excellent verbal and written communi
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Posted 60+ days ago | Updated 15 hours ago

Adobe Customer Journey Analytics (CJA) Developer

Axiom Global Technologies, Inc.

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Remote

Third Party, Contract

Role: Adobe Customer Journey Analytics (CJA) Developer Location: Orlando, FL(Remote Role) Duration: 6+ Months Role Overview: This position requires expertise in Adobe Customer Journey Analytics (CJA) and related Adobe tools. The key responsibilities include configuring CJA setups, managing data integrity in Adobe Experience Platform (AEP), and developing actionable insights via dashboards and reports. The candidate will also integrate CJA with other Adobe Experience Cloud solutions and ensure be
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Posted 60+ days ago | Updated 10 days ago

Senior Software Engineer, Customer Enablement

CVS Health

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Remote or Hartford, Connecticut, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 60+ days ago | Updated 3 hours ago

Help Desk Analyst

Kollasoft Inc.

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Phoenix, Arizona, USA

Contract

100% on-site. Staffing the Help Desk to take calls, resolve issues, and log the transactions into our ticketing system. This includes -providing customer service support, including answering calls, determining the scope of a customer s problem, initiating and/or maintaining problem tickets and Incident Reports (IRs) using an on-line incident management system, and intermediate troubleshooting and resolution/escalation; Further details can be shared later.
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Posted 16 days ago

IT Software Project Coordinator

SR International Inc.

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Phoenix, Arizona, USA

Contract

Job Description The Arizona Department of Transportation (ADOT) Information Technology Group is seeking an IT Software Project Coordinator to manage software assets, licensing, and support workflows. This role involves coordinating software purchases, monitoring license compliance, maintaining asset records, and assisting end users with software-related requests. The ideal candidate will have 1 2 years of project coordination experience, be detail-oriented, and demonstrate strong collaboration,
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Posted 3 days ago

Commercial Product Manager III - Digital VoC Analyst

First-Citizens Bank & Trust Company

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Phoenix, Arizona, USA

Full-time

Overview We are seeking a Commercial Banking Digital Product Manager to lead our Voice of the Customer (VoC) process, ensuring that customer insights drive innovation and enhancements across our digital banking channels. This role will be responsible for gathering, analyzing, and translating customer feedback into actionable product improvements to enhance the commercial banking experience. Why Join Us? This is an exciting opportunity to drive meaningful customer impact in commercial banking
Posted 2 days ago | Updated moments ago

Need - Network Engineer with HPE Silver Peak and Zscaler exp - Phoenix, AZ (Onsite)

ASCII Group LLC

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Phoenix, Arizona, USA

Contract, Third Party

The following requirement is open with our client. Title : Network Architect with HPE Silver Peak and Zscaler exp Location : Phoenix, AZ (Onsite) Duration : 12 Months Rate : OPEN Visa Status : H1B Relevant Experience (in Yrs.) : 8+ Job Description: AT&T Consulting (ATTC) is proposing a lead architect to integrate into the CUSTOMER team and provide NGEN architecture, engineering and transformation support.Architect level experience with both HPE Silver Peak and Zscaler technologies and the a
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Posted 2 days ago | Updated 1 day ago

Call center- Quality Specialist (Bilingual: Spanish)

MRoads

•

Chandler, Arizona, USA

Contract

Who we re looking for: Quality Assurance Team is looking for a passionate and highly motivated Quality Specialist.The primary responsibility of this role is to perform a review of the quality and accuracy of work functions performed by call center and/or external business partner team members.Reporting to the Quality Assurance Supervisor, the person in this role will support Quality and Compliance objectives.What you ll be doing Evaluating and verifying assigned telephone and clerically based wo
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Posted 3 days ago

PC/LAN Technician

Hallmark Global Technologies

•

Phoenix, Arizona, USA

Contract

In addition, the manager is looking for a candidate who is able to provide 'white glove" customer service and has strong troubleshooting skills. Position is 100% onsite. Roles & Responsibilities Must have a current AZ Driver's license with a good driving record - 39-month review will be conducted. This is NOT a remote or telecommuting position. Successful candidate must report to the Duty Post every morning at 8:00 am. Must be able to achieve an ACJIS Certification and pass an Arizona Crimina
Posted 1 day ago | Updated 1 day ago