1 - 20 of 182 Jobs

Electronic Computer Operator I, IT Service Desk Technician

Massachusetts Maritime Academy

Bourne, Massachusetts, USA

Full-time

A special mission college within the Massachusetts state university system Electronic Computer Operator I, IT Service Desk Technician Posting: April 2024 Start Date: ASAP Position Number: FY-24-42 Application Deadline: Open Until Filled Division: Technology & Library Services Union Affiliation: AFSCME Unit I Supervision received: Reports to the Staff Assistant/Service Desk Supervisor General responsibilities: Provide excellent customer service, Service Desk support and services, including but

Desk side Support Cooperstown - NY - New York

Sierra Business Solution LLC

Cooperstown, New York, USA

Third Party, Contract

Deskside Services Location: Cooperstown, NY (Onsite)// This position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Partner will provide (a) Mid-level analysis and technical

Service Desk Engineer

Alleare Consulting

Irving, Texas, USA

Contract

Service Desk Engineer 6+ Month Contract Irving, TX We have an exciting new job opening for a Level 2 Service Desk Engineer. This individual will work on-site at our global client s North American headquarters in Irving, Texas. Under the guidance and direction of the IT Service Desk Manager, this position will be responsible for providing both level 1 and level 2 phone support solving technical problems that arise within our user community. RESPONSIBILITIES Provides primary 1st tier phone suppo

Service Desk Support

Zolon Tech Solutions Inc

Boston, Massachusetts, USA

Full-time

The qualified applicant will become part of Client OIG Information Technology Service Desk Support and Engineering Services Program. The IT Service Desk Technician provides technical assistance to Clients users, answers questions; resolves computer problems for clients in person, or via telephone or electronically; provides assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. The Computer User

Managed Services Support Desk Manager

Randstad Digital

Clive, Iowa, USA

Full-time

job summary: We are seeking a dynamic and experienced Managed Services Support Desk Manager to lead our team of dedicated support professionals. The Support Desk Manager will be responsible for overseeing the day-to-day operations of our service desk, ensuring efficient resolution of client issues, and maintaining high levels of client satisfaction. Essential Functions: Lead, coach, and mentor a team of service desk engineers, fostering a culture of excellence, collaboration, and continuous imp

IT Service Desk Specialist

C4 Technical Services

Florida, USA

Contract

IT Service Desk Specialist Work Location: Remote Description Technology Specialists respond to and diagnose problems through discussion with users including problem recognition, research, isolation and resolution steps. Responsible for safeguarding confidential information and documenting issues and resolutions. The Technology Specialist has the experience and knowledge to resolve most complex problems. Essential functions: Assist customers via phone, instant messaging and ticket supportUnder

Air Force Cloud1 Service Desk

SAIC

Montgomery, Alabama, USA

Full-time

Job ID: 2406602 Location: MONTGOMERY, AL, US Date Posted: 2024-05-09 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Night Job Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking a highly motivated Site Support Technical Specialist to join our Cloud One team on a 24/7 support desk. The selected candidate will create and triage Tier 1 and

Service Desk Analyst

TEKsystems c/o Allegis Group

Louisville, Kentucky, USA

Full-time

Description: RESPONSIBILITES Ensure that all trouble calls are answered in a prompt, courteous and accurate fashion. Follow up on closed trouble calls to ensure the user is functioning effectively. Escalates trouble calls to appropriate second level resources or to Service Desk leadership; Enters into the service management tool and tracks all calls to identify patterns that may indicate either a systemic problem or a deficiency in training; Advanced knowledge of all aspects of the applications

IT Support Technician (Service Desk)

Dexian DISYS

Denver, Colorado, USA

Contract

Dexian has been engaged to find and IT Technician for immediate assignment with a city municipality in the Denver region. This position will be working onsite five days a week at the City's Headquarters location. Working remotely or relocation are not viable options. The IT Technician provides Tier 1 (first line support) and occasional Tier 2 support for the City staff by phone, in-person, email and via IT Service Management (ITSM) system. Will perform a variety of computer systems support tas

Service Desk Technician

System One

Orlando, Florida, USA

Contract

Require d (top 5 Must Haves): Full Active Directory exp PC hardware troubleshooting skills required Proactive attitude Ability to work with minimal supervision Ticketing system (ServiceNow) Position Summary The Service Desk Technician role is responsible for monitoring the ticket queue and work/resolve L1 tickets while assigning L2 tickets to the appropriate teams. The technician is also responsible for supporting the Thales end-user working environments, including all end user devices on "thi

Desk side Support Owensboro - KY - Kentucky

Sierra Business Solution LLC

Owensboro, Kentucky, USA

Contract, Third Party

Deskside services Role: Desk side Support // Location: Owensboro, KY This position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Partner will provide (a) High-level analysis

TOC Service Desk Analyst

Apex Systems

Arlington, Virginia, USA

Full-time

Job#: 2028446 Job Description: Job Title: Service Desk Analyst Contract Type/Length: 6-Month Contract to Hire Pay Rate Range: $26.45/HR-$31.25/HR and$55,000-$65,000 Required Clearance: Processed for a DHS EOD Public Trust Required Location/Hours of Operation: Hybrid, three days onsite in Arlington, Virginia. Multiple shifts include: Monday-Friday 6:00am-3:00pm, Monday-Friday 7:00am-4:00pm, Monday-Friday 8:00am-5:00pm, Monday-Friday 10:00am-7:00pm and Monday-Friday 1:00pm-10:00pm. Job Summary:

Service Desk Analyst

TEKsystems c/o Allegis Group

San Diego, California, USA

Full-time

Description: A current client is looking to add a person to their service desk team. Small team of analysts are local to San Diego, with the entire team reporting to a group on the East Coast. As a Service Desk Analyst, you will work alongside a team providing advanced support for internal and external customer's IT related issues (hardware and software). Will take an average of 15-20 tickers per day utilizing ServiceNow. Issues may include but are not limited to, password resets, Outlook email

Service Desk Analyst

TEKsystems c/o Allegis Group

Saint Paul, Minnesota, USA

Full-time

Description: Job Description: The main function of a technical help desk specialist is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Job Responsibilities: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity. May install software or perform

Bilingual Partner Service Desk Associate

ApTask

Milford, Ohio, USA

Full-time

Title : Bilingual Partner Service Desk Associate Location: Milford, OH Job Type: Full time Job Description: The Bilingual Partner Service Desk Associate manages media content through specific workflow-based Operations along with monitoring & reconciling QA Content. Candidates interested in applying should possess excellent written and verbal communication skills, be comfortable taking ownership of tasks and have experience tracking and reporting issues. Department Hours: 8am EST 1am EST (9 Hours

Senior Service Desk Technician

Jobot

Tallassee, Alabama, USA

Full-time

Provide 1st tier technical support via phone, email, messaging, and desktop support. This Jobot Job is hosted by: Jim Cullen Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $60,000 - $65,000 per year A bit about us: New product development on next-generation cutting-edge and innovative products. We operate our own bronze foundry, internal machining, world class injection molding facility, internal assembly, and internal testing. Why join

Service Desk Analyst

IT Avalon

Las Vegas, Nevada, USA

Full-time

Overview: We are seeking a skilled and customer-focused Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for our internal users, providing technical support and assistance with IT-related issues. You will respond to inquiries, troubleshoot problems, and escalate issues as needed to ensure timely resolution and minimal disruption to business operations. The ideal candidate will have strong communication skills, a passion for technology, and

Service Desk Specialist

TEKsystems c/o Allegis Group

Louisville, Kentucky, USA

Full-time

Description: TEKsystems is seeking a Technical Support Specialist to join our Government Services team in Frankfort on site at the Administrative Office of the Courts. This person will be responsible for agency hardware, systems software and applications software portfolio, including maintenance of data dictionaries, equipment and software installation and upgrades, data conversions, system utilities and change control. Coordinates problem resolution and referrals to other support areas. KNOWLED

IT Service Desk Analyst

SAIC

San Diego, California, USA

Full-time

Job ID: 2406450 Location: SAN DIEGO, CA, US Date Posted: 2024-05-07 Category: Wage Determination (SCA) Subcategory: Service Contract Act Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking an IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at Naval Base San Diego in San Diego, CA. This p

Desk Side Support Technician

Randstad Digital

Richmond, Virginia, USA

Full-time

job summary: The Deskside Support Technician is responsible for completing all in scope support services, including but not limited to, break-fixes, new system installation, asset moves, software installations, software and hardware upgrades, as well as the tracking of assets. Under the supervision of the Service Delivery Manager, the technician is expected to follow established operational standards and must be completely focused on providing outstanding customer service to employees. If you