Provide day-to-day support primarily in End-User Computing (EUC) and Deskside Support Services. Deliver high-level support for desktops, laptops, and associated peripherals, including network troubleshooting and resolving OS, application, and patching issues.Use tools like SCCM/Ivanti/Intune for deployments, installations, and updates.Ensure up-to-date antivirus, Windows patches, and feature packs across all workstations.Manage and troubleshoot conference room devices such as Polycom, Cisco, Sta
Job Description: Job ResponsibilitiesProvide daily End-User Computing (EUC) and Deskside Support services. Support desktops, laptops, peripherals; troubleshoot OS, applications, network, and patching issues. Use tools like SCCM, Ivanti, and Intune for software deployment, installation, and updates. Ensure all workstations are updated with antivirus, Windows patches, and feature packs. Troubleshoot and maintain conference room devices: Polycom, Cisco, StarLeaf, monitors, cameras, MS Teams Rooms.
Provide day-to-day support primarily in End-User Computing (EUC) and Deskside Support Services. Deliver high-level support for desktops, laptops, and associated peripherals, including network troubleshooting and resolving OS, application, and patching issues. Use tools like SCCM/Ivanti/Intune for deployments, installations, and updates. Ensure up-to-date antivirus, Windows patches, and feature packs across all workstations. Manage and troubleshoot conference room devices such as Polycom, Cisco,
