ServiceNow ITOM Lead / Architect Plano TX/ Mclean VA (5 days onsite in a week) Must-Have Experience Solutioning and designing the ITOM solution using industry best practices. Advising, designing, and configuring integration solutions between ServiceNow and other CMDB tools. Experience with CMDB design, architecture, and implementations with a fair understanding of ServiceNow CMDB model and extensions. Hands-on development, including creation, configuration, and customization of patterns, Disco