•Remote or Birmingham, Alabama, USA
Description One of our top clients is looking to bring on 2 individuals to their team on a 3 month contract to take some of the work load off of their current service desk team that will be helping out with an organizational upgrade. They are looking for an individual that has worked in a helpdesk or call center environment providing remote technical support to end users. The ticketing system they use is Cherwell and this individual will be receiving roughly 30-45 calls per day ranging from pass