genesys cloud technology architect Jobs

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PwC Technology - Salesforce System Architect

PricewaterhouseCoopers LLP

Tampa, Florida, USA

Full-time

Industry/Sector Not Applicable Specialism IFS - Information Technology (IT) Management Level Senior Manager Job Description & Summary At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology infrastructure for enhanced business performance. Those in solution architecture at PwC will design and implement innovative technol

Genesys Developer

Sage IT Inc

New Jersey, USA

Full-time, Contract, Third Party

Role: Genesys Developer Newark, NJ/Dallas, TX/Charlotte, NC Contract Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect. Thorough understanding of Genesys Framework, Integration with internal and external components. Deli

Voice Engineer

LanceSoft Inc.

Columbus, Ohio, USA

Contract

Job Title: Voice Engineer Location: Columbus, OH Type: Long-Term Contract Position. Required Skills: The Voice Systems team is responsible for Telephony Systems and provides end-to-end services for planning, building and supporting our telephony environments.The ideal candidate will possess 5+ years of experience in Voice Technologies System management experience includes currency and availability, new capabilities, vulnerability, and security.This position also is expected to provide after hou

Genesys Developer

Caresoft

New York, New York, USA

Third Party, Contract

Title: Genesys Developer Location: New Jersey/New York Duration: Long term Responsibilities: Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems. Experience with management and development of speech recognition systems and grammars. Experience in implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAI Web service, API and other cross system communication p

Help Desk/Desktop Support

Innova Solutions, Inc

Aurora, Colorado, USA

Contract

One of the client of Innova Solutions is immediately hiring for IT Help Desk Analyst - Aurora, CO (Hybrid Onsite position) Position: Help Desk Consultant Location: Aurora, CO Employment: Contract Description: We are seeking a skilled and motivated IT Support role with expertise in Hybrid Helpdesk and Desktop Support to join our growing IT team. The ideal candidate will provide technical support for both remote (helpdesk) and on-site (desktop) environments, assisting employees with their IT-relat

CRM Lead - Oracle Service Cloud (OSC)

TechDigital Corporation

Remote

Third Party, Contract

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectation : Lead onsite CRM initiatives involving Oracle Service Cloud c

Sr IT Principal Architect - AI Solutions

Maximus, Inc.

Remote

Full-time

Description & Requirements As an Sr. IT Principal Architect, AI Solutions, you'll serve as the strategic technical lead and right-hand to the Customer Experience/Conversational AI Product Owner, driving the architectural vision for scalable, repeatable customer experience solutions. You'll lead product and capability design, ensure alignment with organizational priorities, communicate technical roadmaps to stakeholders, and architect enterprise-grade solutions that transform customer experiences

Infrastructure Architect

Eclaro

Minneapolis, Minnesota, USA

Full-time

Direct Candidates no Sponsorship The Infrastructure Architect is a key technical leadership role responsible for designing, implementing and maintaining the foundational systems that support our manufacturing and business operations. The individual in this position will play a crucial role in developing a robust infrastructure strategy that ensures high availability, security and efficiency. This position will work closely with IT leadership, business stakeholders, and cross-functional teams to

Senior Cloud Computing Application Architect

Booz Allen Hamilton

Maryland, USA

Full-time

Job Number: R0205469 Cloud Computing Application Architect, Senior The Opportunity: Everyone is trying to "harness the cloud," but not everyone knows how. As a cloud computing application architect, you know how to create a cloud-based technical architecture that meets client needs and takes advantage of cloud capabilities. What if you could use your cloud architecture skills to improve collaboration and project tracking for intelligence and national security missions ? We need you to help us de

SS - CLOUD DATA ARCHITECT ROLE

Apex 2000

Chicago, Illinois, USA

Third Party, Contract

Hi Pls send in resume and ph# CLOUD DATA ARCHITECT ROLE Location Chicago IL Key skills required for the role: Cloud Data Architect with Data Product mindset building Strategic Data Platform.Evangelize data strategy among stakeholders such as business users and various data teams through design, documentation, review and cross team negotiations to support strategic business and technology goalsExpertise in designing data solution on Snowflake Data Warehouse on Azure.Investment management or

Staff IT Analyst III - Senior IT Systems Analyst, Contact Center Technology & Operations

Western Alliance Bank

Phoenix, Arizona, USA

Full-time

Job Title: Staff IT Analyst - Senior IT Systems Analyst, Contact Center Technology & Operations Location: Block 23 What you'll do: We are seeking a highly skilled and experienced Senior IT Systems Analyst with a strong background in Contact Center operations to join our Contact Center Transformation Program. The ideal candidate will work closely with the product owner and business stakeholders to create a charter, vision, backlog, epics, features, and more. This individual will coordinate and

Data Architect with Cloud & AI experience

Perficient

St. Louis, Missouri, USA

Full-time

We currently have a career opportunity for a Data Architect to join our Data & Analytics Team. This position can be located anywhere in the US and work remotely with light travel. As a Data Architect, you will provide best-fit architectural solutions for one or more projects; you will assist in defining the scope and sizing of work; and anchor Proof of Concept developments. You will provide solution architecture for the business problem, platform integration with third-party services, and desig

Engineer

Akkodis

Austin, Texas, USA

Full-time

Akkodis is seeking an Engineer for a Contract job with a client in Austin, TX/Dallas, TX (Hybrid). Candidates must have extensive experience with enterprise SIP deployments and expert-level SIP troubleshooting using tools like Wireshark. Rate Range: $53/hour to $56/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Engineer job responsibilities include: Design and test VoIP solutions in a lab environment, including proof-of-concept developm

Cloud Architect (Azure)

Bizoforce Inc

Detroit, Michigan, USA

Third Party, Contract

Role: Cloud Architect (Azure Automation) Location: Detroit, Michigan, 48226 Duration: Long-Term (3+ Years) Cloud Architect Job Description: - The Cloud Architect role leads the establishment of cloud architectural best practices and standards as repeatable, efficient cloud assets/products.The roles design cloud architectures and ensures enterprise level architecture and security standards are followed and enabled through reusable cloud products.This is a hands-on role crafting the cloud usage pa

Senior Cloud Computing Application Architect

Booz Allen Hamilton

Maryland, USA

Full-time

Job Number: R0205468 Cloud Computing Application Architect, Senior The Opportunity: Everyone is trying to "harness the cloud," but not everyone knows how. As a cloud computing application architect, you know how to create a cloud-based technical architecture that meets client needs and takes advantage of cloud capabilities. What if you could use your cloud architecture skills to improve networking and communications for U.S national security? We need you to help us develop cloud-based solutions

Oracle Fusion Middleware Developer

Unikon IT

Houston, Texas, USA

Contract, Third Party

Summary: Oracle Fusion Developer will be primarily responsible for design, development, maintenance, and enhancement of IT applications in Oracle Fusion Middleware platform. Interfaces with clients at all organizational levels and takes business requirements and delivers technical work to yield productive products for end-users. Qualifications: Bachelor s and/or master s degree in computer science or related discipline 7+ years of hands-on experience with Oracle Fusion Middleware stack including

Cloud Solutions Architect - Austin, TX - Hybrid - 59557

PRIMUS Global Services Inc.

Austin, Texas, USA

Third Party

Cloud Solutions Architect - 59557 We have an immediate long-term opportunity with one of our prime clients for a position of Cloud Solutions Architect, to work in Austin, TX on Hybrid basis. Description: This position will spearhead the strategic planning, development, and implementation Microsoft Power Platform technologies across our organization. This role will develop a governance process for citizen development, IT assisted, and enterprise application development. This role is crucial fo

Lead Systems Engineer (Telecom) - ONLY W2

Maven Companies

Rocklin, California, USA

Contract

You have a bachelor's degree in business, Computer Sciences, Engineering, or related field (an equivalent combination of related education, training, and experience may be considered)You have 10+ years of Telecom Platform Experience (Avaya, Cisco Webex, Genesys, Five9s, Nice+, and/or conference and calling platforms such as Microsoft Teams)You have 5+ years of Voice Engineering Experience including SBC from Audiocodes, Oracle and SONUSYou are skilled at diagnosing and solving complex problems an

Oracle EBS Procurement

Thinkbyte Consulting, Inc.

No location provided

Contract

Define and execute a comprehensive product roadmap for enterprise application platforms at Graco, focusing on business process optimization, automation and the adoption of enterprise solutions to drive operational efficiencies. Lead the evaluation, selection, and implementation of enterprise business applications that align and enable business goals and overarching IT strategy. Manage product backlogs, process flows, functional designs, test plans and other deliverables to support solution deliv

Channel Partner Manager - Focused on Cybersecurity and Cloud Sectors

Stone Search

New York, New York, USA

Full-time

Preferred NYC-based hybrid opportunity Experience working in or with a VAR, MSSP, or consulting services business We are seeking a dynamic and results-oriented Channel Partner Manager to lead and expand our client s strategic technology and channel partnerships. In this role, you will be responsible for managing and accelerating relationships with key partners, including cloud providers, cybersecurity vendors, and global system integrators while identifying new co-sell and go-to-market opportuni