genesys cloud technology architect Jobs

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Genesys Developer (Genesys Cloud CX Architect, 5 years of contact center operations experience)

Hanker Systems Inc

•

Remote

Contract

Hello, This is Archana from hanker Systems Inc. Reaching out to you for a great opportunity with one of our direct client. Title: Genesys Developer Remote SCOPE OF WORK:SMUD s Unified Communication and Collaboration team is seeking a contractor with Genesys Cloud CX development skills with a working knowledge of flow development in Architect (voice, email, digital messaging, ACD/IVR). The contractor will work on a task order basis on assignments involving IVR interaction flow development, Chatbo
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Posted 16 hours ago

Voice Engineer

TEKsystems c/o Allegis Group

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San Antonio, Texas, USA

Full-time

Title: Voice Engineer (Need Genesys Experience) Description - Lead migration from on-premise IVR to Genesys Cloud - Troubleshoot and resolve complex Genesys Cloud call routing issues, integrations, and performance. - Building complex call flows in Genesys Cloud - Designing IVR solutions to include Natural Language - Engaging with stakeholders to gather requirements, communicate and translate needs into effective call routing strategies. Pay and Benefits The pay range for this position is $30.0
Posted 2 days ago | Updated 11 hours ago

Contact Center Data and AI Architect - Genesys

Nasscomm, Inc.

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Phoenix, Arizona, USA

Third Party, Contract

Candidate must have Deep knowledge of Genesys (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and Five9 data ecosystemHaving knowledge on contact center migration to CCaaS and build data solution surrounding the migrationDefine data strategy for migrating historical and real-time data to the cloud while ensuring minimal disruption to downstream systems.Understand data models for Genesys (InfoMart, SpeechMiner) and develop mappings to cloud equivalents.Collaborate with data architects to e
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Posted 22 hours ago

Genesys Cloud CX Developer -PERM FTE

Robert Half

•

Des Moines, Iowa, USA

Full-time

Description GENESYS CLOUD CX DEVELOPER - IMMEDIATE HIRE!! HYBRID - Des Moines Iowa Based POSITION ** 2 DAYS / WEEK in the OFFICE WILL PAY RELOCATION ASSISTANCE - 10% SALARY AWESOME FINANCIALLY STABLE COMPANY ! DIRECT HIRE / Permanent Hire / FTE - FOR THE RIGHT LONG-TERM CANDIDATE, Sponsorship can be provided! UP TO $135K + 10% + BONUSI MMEDIATE BENEFITS/ PROFIT SHARING 401K + RELOCATION ASSISTANCE. Our financially strong & Stable, and GROWING client is looking to hire a Genesys Cloud C
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Posted 1 day ago | Updated 11 hours ago

Genesys Cloud/Product Architect

Indus Valley

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Remote

Contract

Req No: 46164-1 Title: Genesys Cloud/Product Architect Location: Remote - work times in PST zone Duration: 12+ Months (possibility of extension) Interviews: MS Teams Job Description: Required Skills: Proven 15+ years of experience with Genesys Cloud.Strong background of 15+ years in designing and deploying scalable, cloud-native architectures.Expertise in data quality, governance, and integration best practices.Excellent problem-solving, communication, and collaboration skills.Ability to thriv
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Posted 9 days ago | Updated 8 days ago

Genesys Data & AI Architect

ClearBridge Technology Group

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Phoenix, Arizona, USA

Contract

Our client, a large professional services firm located in Phoenix, AZ, is looking to hire a Genesys Data & AI Architect for a 12-month hybrid contract. The consultant will be supporting a contact center CCaaS migration and build and will be responsible for defining data strategy for migrating historical and real-time data to the cloud while ensuring minimal disruption to downstream systems. The consultant will evaluate and recommend which data architecture that will minimize impact for downstre
Posted 11 hours ago

7098 - Genesys Cloud CX Developer (Must reside in the Sacramento area to be considered)

Staff Tech

•

Sacramento, California, USA

Contract

Job Description: A public sector communications technology team is seeking a Genesys Cloud CX Developer to support ongoing enhancements and integrations related to contact center technologies. This includes work with IVR/Chatbot interaction flow development, digital messaging, and related reporting enhancements. This role is ideal for a developer with strong hands-on Genesys Architect experience and a solid understanding of contact center operations. Responsibilities: Develop and maintain intera
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Posted 16 hours ago

Genesys Cloud Architect

K-Tek Resourcing LLC

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Raritan, New Jersey, USA

Third Party, Contract

Job Title: Genesys Cloud Architecture Location: Raritan, New Jersey Education requirements Any Graduate; Bachelor's degree in IT or related field is preferred Years of Experience 8+ Years in Genesys Contact Center T Level T2 Soft Skills requirements Excellent communication and conversation skills (Verbal and Written) Good documentation skills Good working knowledge of MS OFFICE (Including MS Project and Visio) Certification requirements: Google Cloud Platform (Mandatory) ITIL Foundation (Pre
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Posted 15 days ago | Updated 2 days ago

Genesys Architect

VDart, Inc.

•

Raritan, New Jersey, USA

Contract, Third Party

Job Title: Genesys Architect Location: Raritan, New Jersey (Onsite) Duration/Term: Long-Term Contract Position Overview: We are seeking an experienced and results-driven Genesys Architect to lead the design, implementation, and maintenance of enterprise-level contact center solutions. The ideal candidate will bring deep technical expertise in Genesys platforms, a proactive mindset for continuous improvement, and the ability to seamlessly integrate solutions across diverse system landscapes e
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Posted 2 days ago

Genesys CX Architect (IVR)

Resource Point LLc

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Remote

Contract, Third Party

Title: Genesys CX Architect (IVR) Location: Remote Duration: 12 months with possible extension. Technology Consultant Job Description: Plan, develop, test and implement Contact Center solutions that improve business efficiency and productivity as well as support business strategies and goals. Identify and communicate business needs and translate business requirements into technical system and functional specifications. Maintain the broadest range and depth of knowledge in the Contact Center re
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Posted 6 days ago

Genesys Cloud Architecture

Yochana IT Solutions

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Raritan, New Jersey, USA

Contract

Soft Skills requirements 1. Excellent communication and conversation skills (Verbal and Written) 2. Good documentation skills 3. Good working knowledge of MS OFFICE (Including MS Project and Visio) Certification requirements: 1. Google Cloud Platform (Mandatory) 2. ITIL Foundation (Preferred) Skills required Understanding of SIP Protocols, Genesys Framework and Architecture Good Knowledge of SIP protocol. Hands on experience on multimedia setup (chat & email) environment Hands On experience o
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Posted 28 days ago | Updated 13 hours ago

Genesys Architect

Youngsoft

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Livonia, Michigan, USA

Contract, Third Party

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th
Posted 54 days ago | Updated 1 day ago

Genesys Cloud Infrastructure Architect

Trident Consulting Inc.

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Remote

Contract, Third Party

Position: Genesys Cloud Architect Job Location: Remote - PST Job Type: Contract Required Skills: Proven 15+ years of experience with Genesys Cloud. Strong background of 15+ years in designing and deploying scalable, cloud-native architectures. Expertise in data quality, governance, and integration best practices. Excellent problem-solving, communication, and collaboration skills. Ability to thrive in a hybrid work environment and manage multiple priorities. Demonstrated commitment to continuo
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Posted 9 days ago | Updated 21 hours ago

Genesys Cloud Architecture Consultant

Sureminds Solutions

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Raritan, New Jersey, USA

Contract, Third Party

Please share Profiles at Hi, Urgent need, Max Rate - $51/hr on C2C Job Title: Genesys Cloud Architecture Location: Raritan, New Jersey Mode : Contract (6+ Months) Years of Experience 8+ Years in Genesys Contact Center T Level T2 Soft Skills requirements Excellent communication and conversation skills (Verbal and Written) Good documentation skills Good working knowledge of MS OFFICE (Including MS Project and Visio) Certification requirements: Google Cloud Platform (Mandatory) ITIL Foundation (P
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Posted 19 days ago | Updated 2 days ago

Senior Technology Architect Cloud & Application Modernization

SilverSearch, Inc.

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Caldwell, New Jersey, USA

Contract

We re seeking a Senior Technology Architect to lead enterprise-level cloud transformation and modernization initiatives. This is a high-impact role focused on designing scalable, resilient, and future-ready architectures across infrastructure and applications as we transition to cloud-native platforms (AWS, Azure, or Google Cloud Platform). Key Responsibilities: Define target cloud architectures and modernization strategies for enterprise applications Lead cloud migration efforts and design clou
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Posted 16 days ago | Updated 20 hours ago

Oracle Service Cloud(with Genesys)

United Technology

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US

Third Party, Contract

JD- Experienced CRM Lead to be deployed with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectation : Lead CRM initiatives involving Oracle Service Cloud configurat
Posted 1 day ago | Updated 21 hours ago

Senior Technology Architect - Cloud & Integration

Russell, Tobin & Associates

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Rosemead, California, USA

Full-time, Contract

Senior Technology Architect - Cloud & Integration Duration: 12+ months - Possible Extension Location: Rosemead, CA, Hybrid 2-day wk in office with possibility of remote Pay Range: $90-$100/hr on W2 (As per experience) Job Description: Role Overview: Education Requirement: Bachelor's Degree Required Day-to-Day Responsibilities/Workload: Contribute to Technology Enablement and Analytics Portfolio and operational excellence initiatives by identifying opportunities for optimization, automation, and
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Posted 5 days ago | Updated 9 hours ago

Genesys Cloud Contact Center SME

Brezo Business Solutions LLP

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Remote

Contract

We are hiring for a Genesys SME long term contractual job opportunity as posted below. Interested ! Please apply with your most updated resume. Title: Genesys Cloud Contact Center SME Location: Fully Remote Shift #: Mon Tues, Thurs-Fri ; 2am-12pm ET Duration: 1 yr Desired Start: June ASAP Requirements: Should be able to pass a drug screening, background check, and Public Trust Qualifications: Bachelor s degree required or equivalent experience. At least 8 years of hands-on configuration, implem
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Posted 20 days ago

URGENT: Cloud Application Architect

HR Giants

•

Plano, Texas, USA

Contract, Third Party

Architect and Design: Develop and implement cloud-native architectures that are scalable, secure, and reliable use of container technologies and orchestrate services on AWS infrastructure.Drive the use of container technologies and orchestrate services on AWS infrastructure, ensuring scalability, reliability, and performance. Technical Leadership: Provide technical leadership and guidance to development teams, ensuring all organizational architecture standards, patterns frameworks, and industry
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Posted 58 days ago | Updated 2 days ago

Contact Center Platform Architect

Vaco by Highspring

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Phoenix, Arizona, USA

Contract

Now Hiring: Contact Center Data & AI Architect (Phoenix, AZ) Shape the future of AI-powered customer experience in the enterprise. Were supporting a major enterprise through a full-scale cloud contact center transformationand we need a seasoned Contact Center Architect who thrives at the intersection of data strategy, CCaaS migration, and AI enablement. If you're fluent in Genesys, Five9, NICE, or similar platformsand can design scalable data pipelines while partnering with AI/ML teams to build
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Posted 14 hours ago