genesys lead Jobs in delaware

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Genesys Lead Consultant

IT-SCIENT

•

Wilmington, Delaware, USA

Contract, Third Party

Position: Genesys Lead Consultant Location: Wilmington, DE Duration: Contract C2C Job Description: Troubleshoot production incidents in Genesys Voice (Inbound/Outbound), Email & Chat based on priority and work to towards resolutionInstall and upgrade Genesys components in production environmentGood Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layerDemonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/manageme
Easy Apply
Posted 6 days ago | Updated 21 hours ago

Genesys Lead Engineer

Info Dinamica Inc

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Wilmington, Delaware, USA

Contract

Role: Genesys Lead Engineer Location: Wilmington, DE - 5 Days onsite Only W2 Experience: 10+ Years Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolution Install and upgrade Genesys components in production environment Good Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layer Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys
Easy Apply
Posted 8 days ago | Updated 4 hours ago

Genesys Lead

Alchemy Software Solutions LLC

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Remote

Third Party, Contract

Position: Genesys Lead Location: Wilmington, DE / NY / NJ / Plano, TX / Chicago, IL / Columbus, OH / Remote JOB Description: Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolutionInstall and upgrade Genesys components in production environmentGood Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layerDemonstrated knowledge and ability to troubleshoot any compl
Easy Apply
Posted 6 days ago | Updated 6 days ago

Genesys Lead

Reveille Technologies

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Remote

Contract, Third Party

Hi, Job Title: Genesys Lead Job Location: Wilmington, DE / NY / NJ / Plano, TX / Chicago, IL / Columbus, OH / Remote Responsibilities: . Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolution Install and upgrade Genesys components in production environment Good Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layer Demonstrated knowledge and ability to trouble
Easy Apply
Posted 9 days ago | Updated 7 days ago

Genesys Lead demand - Wilmington, DE

Lorven Technologies, Inc.

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Wilmington, Delaware, USA

Contract

Our client seeks an Genesys Lead for a 12 Months project in Wilmington, DE . Below is the detailed requirement Title: Genesys Lead Location : Wilmington, DE Duration: 12 Months Job Description: Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or related IT discipline or equivalent experience with 12+ Minimum Experience Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resoluti
Easy Apply
Posted 15 days ago | Updated 1 hour ago

Genesys Lead - Wilmington, DE

Vy Systems

•

Wilmington, Delaware, USA

Contract

Desired Skills: Prior experience of working in a production support environment. Unix basics Oracle Database & SQL basics Interpersonal Skills: Well-developed analytical & problem-solving skills Strong oral and written communication skills Excellent team player, able to work with virtual teams. Ability to learn quickly in a dynamic start-up environment. Must be able to work under own initiative with limited guidance from team manager due to the fast pace and high-volume of work managed by the
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Posted 7 days ago

Genesys Lead demand

Cloudious

•

Delaware, USA

Contract

Genesys Lead demand Location: Wilmington, DE.. 5 Days onsite Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolution Install and upgrade Genesys components in production environment Good Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layer Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management layers, routing lay
Easy Apply
Posted 16 days ago | Updated 13 hours ago

Genesys Lead -WIlmington, DE / NY / NJ / Plano, TX / Chicago, IL / Columbus, OH / Remote

ProCorp Systems Inc.

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Remote

Contract, Third Party

Demand: Genesys Lead demand Location: Wilmington, DE / NY / NJ / Plano, TX / Chicago, IL / Columbus, OH / Remote 5 Days onsite / Remote JOB Description: Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolutionInstall and upgrade Genesys components in production environmentGood Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layerDemonstrated knowledge and ability
Easy Apply
Posted 6 days ago | Updated 6 days ago

Genesys Developer/Lead demand - C2C - Wilmington, DE (5 Days of Onsite)

Vy Systems

•

Wilmington, Delaware, USA

Contract, Third Party

Bachelor s degree in Computer Science, Engineering, or a related field Minimum 5 years of professional experience in software development, DevOps, or web content management. Proven expertise with OpenText Web CMS (TeamSite), version 16 or above, OpenDeploy, and LiveSite. Experience with Workflow Modeler, FormsPublisher, SitePublisher components/rules, and CSSDK integration. Backend: Java, J2EE, Node.js, Python, Spring Boot. Frontend: React, Angular, Vue.js, Svelte, TypeScript, JavaScript (ES6+),
Easy Apply
Posted 16 days ago | Updated 8 days ago

Genesys Developer/Lead demand

Diverse Lynx Llc

•

Wilmington, Delaware, USA

Contract

Demand: Genesys Developer/Lead demand Location: Wilmington, DE.. Onsite JOB Description: Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolutionInstall and upgrade Genesys components in production environmentGood Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layerDemonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/managem
Easy Apply
Posted 19 days ago

CCaaS Business Analyst ( Genesys)

Visionary Innovative Technology Solutions

•

Remote

Full-time

CCaaS Business Analyst ( Genesys)Location: US and Canada (Remote)Department: IT/Business AnalysisJob Summary:The Business Analyst will play a crucial role in building and defining the requirements for the launch of the Genesys Contact Center as a Service (CCaaS) solution. This role involves working closely with stakeholders to gather, analyze, and document business requirements, ensuring that the implementation aligns with organizational goals and customer needs.Key Responsibilities:Requirement
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Posted 16 days ago

Telecom Administrator (Genesys Cloud)

Proactive Staffing

•

Remote or Cherry Hill Township, New Jersey, USA

Contract

Telecom Administrator: Responsible for providing day-to-day support for the organization's telecommunication systems, with a focus on Microsoft Teams Phone System and Genesys Cloud. This role serves as the first point of contact for telecom-related incidents and service requests, ensuring timely resolution or escalation as needed. The Telecom Administrator works closely with managed service providers (MSPs) and internal IT teams to troubleshoot issues, manage system configurations, and support u
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Posted 17 hours ago

Telecom Administrator (Genesys Cloud)

Proactive Staffing

•

Remote or Cherry Hill Township, New Jersey, USA

Contract

Telecom Administrator: Responsible for providing day-to-day support for the organization's telecommunication systems, with a focus on Microsoft Teams Phone System and Genesys Cloud. This role serves as the first point of contact for telecom-related incidents and service requests, ensuring timely resolution or escalation as needed. The Telecom Administrator works closely with managed service providers (MSPs) and internal IT teams to troubleshoot issues, manage system configurations, and support u
Easy Apply
Posted 5 days ago

Business Intelligence (BI) Developer - Genesys

JSR Tech Consulting

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Remote

Contract

Location: Newark (hybrid) preferred. Open to remote for the right person. Payrate 60 - 75 per hour Job Description: Level of Experience: 3-5 years BI developer/ Reporting Analyst needed to work with Genesys IVR developers to understand how they are tracking the customer journey in the IVR flow to ensure the necessary data points are tracked in the appropriate parts of the flow to ensure that we can later extract the data to understand if the IVR is providing an efficient experience to the caller
Easy Apply
Posted 16 days ago | Updated 9 hours ago

Genesys CX Developer

Stanley David and Associates

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Remote

Contract, Third Party

Job Description:We are seeking an experienced Genesys Developer with strong hands-on expertise in Genesys Cloud CX and Bot Development. The ideal candidate will be responsible for designing, developing, and maintaining customer experience (CX) solutions using Genesys Cloud tools and integrations with bots and automation systems. Key Responsibilities:Design, develop, and implement contact center solutions using Genesys Cloud CX. Build and customize chatbots, voice bots, and virtual assistants usi
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Posted 11 days ago

Genesys Chatbot consultant/IVR Developer- Remote

Hirex

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Remote

Contract, Third Party

HireX is the North American leader for People Solutions. A key player in the contingent staffing market, HireX provides unrivalled expertise in matching top talent with the most sought after North American employers. Hello, Hope you are doing well! Please do let me know if you are interested in the below role we have with our client. Please share me your updated resume. Genesys Chatbot consultant 12 Months Contract Minimum Remote Video hire Responsibilities - Minimum 3-5 years of application de
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Posted 14 days ago | Updated 9 days ago

IT Business Analyst-CCaaS Cloud-Genesys CX

Maximus, Inc.

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Remote

Full-time

Description & Requirements MAXIMUS IT is seeking highly motivated and passionate individuals to join our team as an Analyst - CCaaS Cloud Sltns. A key responsibility within this position is bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. With a focus in contact center technologies and services the successful Analyst will review, analyze, evaluate syste