genesys production support executive Jobs

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Genesys Lead

Synapse Tech Services Inc

•

Wilmington, Delaware, USA

Full-time

Send resumes to: Fasi at synapsetechservice dot com Role: Genesys Lead Location: Wilmington, DE (5 Days Onsite) Experience: 10+ Years W2/Fulltime Job Summary: We are seeking a Genesys Lead with strong hands-on experience in Genesys Voice (Inbound/Outbound), Email & Chat, GVP, SIP/media layers, and ICON/Info Mart. The role involves production support, component upgrades, performance tuning, and infrastructure impact analysis. Must-Have Skills: Strong troubleshooting in Genesys config, routing, SI
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Posted 1 day ago

Genesys Lead

K-Tek Resourcing LLC

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Wilmington, Delaware, USA

Contract, Third Party

Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolution Install and upgrade Genesys components in production environment Good Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layer Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management layers, routing layer, Genesys SIP, media server, and ICON/Info Mart Configure op
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Posted 1 day ago

Genesys Lead

Reveille Technologies

•

Wilmington, Delaware, USA

Third Party, Contract

Hi, Job Title: Genesys Lead Job Location: Wilmington, DE :: Weekly 5 Days Onsite Responsibilities: . Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolution Install and upgrade Genesys components in production environment Good Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layer Demonstrated knowledge and ability to troubleshoot any complex issues around Genesy
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Posted 1 day ago

Lead Genesys Engineer

Donato Technologies Inc

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Wilmington, Delaware, USA

Contract

Lead Genesys Engineer Location: Wilmington, DE ( Onsite) Duration: 12+ Months W2 Contract Flexible to work in multiple shifts. JOB Description: Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolutionInstall and upgrade Genesys components in production environmentGood Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layerDemonstrated knowledge and ability to t
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Posted 7 days ago | Updated 3 hours ago

Analytics Consultant

Motion Recruitment Partners, LLC

•

Charlotte, North Carolina, USA

Full-time

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Analytics Consultant in Charlotte, NC (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but al
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Posted 12 days ago | Updated 4 hours ago

Contact Center Platform Engineer (Genesys)

Caresoft

•

Newark, New Jersey, USA

Contract

Job Title: Contact Center Platform Engineer (Genesys) Role: Senior Developer/Software Engineer (Genesys) Location: Newark, NJ Technical Skills Required: Genesys Cloud, AWS Lex, Lambda, NodeJS/ Python Experience Required: 5+ years of hands-on experience in coding/development in Contact Center platform (Routing/Reporting Call flows, IVR, Conversational AI, ChatBots, Call Recording, WFM etc) 2+ years of experience in Cloud enablement of Contact Center Solutions, especially in migrating from On
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Posted 11 days ago | Updated 3 hours ago

Genesys Lead Engineer

Info Dinamica Inc

•

Wilmington, Delaware, USA

Contract

Role: Genesys Lead Engineer Location: Wilmington, DE - 5 Days onsite Only W2 Experience: 10+ Years Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolution Install and upgrade Genesys components in production environment Good Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layer Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys
Easy Apply
Posted 4 hours ago | Updated 3 hours ago

Genesys Lead demand - Wilmington, DE

Lorven Technologies, Inc.

•

Wilmington, Delaware, USA

Contract

Our client seeks an Genesys Lead for a 12 Months project in Wilmington, DE . Below is the detailed requirement Title: Genesys Lead Location : Wilmington, DE Duration: 12 Months Job Description: Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or related IT discipline or equivalent experience with 12+ Minimum Experience Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resoluti
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Posted 7 days ago | Updated 1 hour ago

Genesys Voice Engineer

Cynet Systems

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Miami, Florida, USA

Contract

Job Description: Understanding of SIP Protocols, Genesys Framework and Architecture Good Knowledge of SIP protocol. Hands on experience on multimedia setup (chat & email) environment Hands On experience on Genesys Architect, Genesys Dialogflow engine Hands On experience of integrating with Appfoundry applications as well as connectors Salesforce, Microsoft Dynamics, ServiceNow Should have experience of troubleshooting Genesys Cloud interactions Should have installation experience of Genesys Edg
Easy Apply
Posted 6 days ago | Updated 5 days ago

Genesys Analyst

Randstad Digital

•

West Des Moines, Iowa, USA

Contract

job summary: The Genesys Analyst has the responsibility and oversight for all aspects of Genesys Cloud CX's implementation within the integrations between Genesys Cloud and other contact center tools. This role is a key member of the technology team that enables Genesys to maximize individual, team, and organizational productivity by addressing contact center business requirements and providing direction and advice on how to further utilize its capabilities. Lead development and deployment of
Posted 60+ days ago | Updated moments ago

Genesys Systems Analyst

Randstad Digital

•

West Des Moines, Iowa, USA

Full-time

job summary: Are you a Genesys Cloud CX expert passionate about shaping exceptional customer experiences? Do you thrive on leading complex implementations, optimizing omnichannel flows, and integrating cutting-edge contact center technologies? We're partnering with a leading organization to find a Genesys Cloud CX Analyst to drive the strategic development and oversight of their Genesys Cloud CX platform. This is a pivotal role for a technologist who wants to significantly impact customer inte
Posted 60+ days ago | Updated moments ago

Genesys Cloud Architecture

Yochana IT Solutions

•

Raritan, New Jersey, USA

Contract

Soft Skills requirements 1. Excellent communication and conversation skills (Verbal and Written) 2. Good documentation skills 3. Good working knowledge of MS OFFICE (Including MS Project and Visio) Certification requirements: 1. Google Cloud Platform (Mandatory) 2. ITIL Foundation (Preferred) Skills required Understanding of SIP Protocols, Genesys Framework and Architecture Good Knowledge of SIP protocol. Hands on experience on multimedia setup (chat & email) environment Hands On experience o
Easy Apply
Posted 55 days ago | Updated 3 hours ago

Genesys Lead demand

Cloudious

•

Delaware, USA

Contract

Genesys Lead demand Location: Wilmington, DE.. 5 Days onsite Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolution Install and upgrade Genesys components in production environment Good Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layer Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management layers, routing lay
Easy Apply
Posted 8 days ago | Updated moments ago

Senior RF Engineer (Integrated Microwave Assembly)

Jobot

•

Guadalupe, Arizona, USA

Full-time

Experienced RF engineers on the Active RF side take a closer look! This Jobot Job is hosted by: Jenner Wiggins Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $170,000 - $215,000 per year A bit about us: We supply critical systems and components for aerospace and defense markets, with products found in engines, landing gear, satellites, and more. We have a strong track record of delivering high-quality solutions while fostering a family-ori
Posted 6 hours ago | Updated 1 hour ago

Interactive Voice Response (IVR) Application Developer, Senior

BlueShield Of California

•

El Dorado Hills, California, USA

Full-time

Job Description Your Role As an Application Developer you will support our Interactive Voice Response (IVR) system as we upgrade to next generation customer service tools and contact center products. In this role you will be responsible for maintaining and enhancing the enterprise IVR system which offers self-service capabilities and serves as the entry point into the contact center. Responsibilities Your Work In this role, you will: Be responsible for the development of enhancements to BS
Posted 60+ days ago | Updated 9 hours ago

Senior Engineering Manager

Gainwell Technologies LLC

•

Dallas, Texas, USA

Full-time

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have
Posted 13 days ago | Updated 6 hours ago

Senior Engineering Manager

Gainwell Technologies LLC

•

Austin, Texas, USA

Full-time

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have
Posted 13 days ago | Updated 6 hours ago

Senior Engineering Manager

Gainwell Technologies LLC

•

Houston, Texas, USA

Full-time

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have
Posted 13 days ago | Updated 6 hours ago

Associate Director, Software Engineering

Chewy

•

Plantation, Florida, USA

Full-time

Our Opportunity: Our Opportunity: Chewy is hiring an Associate Director/Software Development Manager for our Customer Care Technology team in BOS/FLL/MSP/SEA. Thisteam is responsible for the applications used by CC agents to provide best in class customer service to our customers. As an AD, you will be responsible for a team of engineers who will deliver tools and insights to build the Chewy award winning Customer Care experience. This is a high-profile position that will have exposure across
Posted 60+ days ago | Updated 9 hours ago

Associate Director, Software Engineering

Chewy

•

Dallas, Texas, USA

Full-time

Our Opportunity: Chewy is hiring an Associate Director/Software Development Manager for our Customer Care Technology team in BOS/FLL/MSP/SEA. Thisteam is responsible for the applications used by CC agents to provide best in class customer service to our customers. As an AD, you will be responsible for a team of engineers who will deliver tools and insights to build the Chewy award winning Customer Care experience. This is a high-profile position that will have exposure across business and prod
Posted 60+ days ago | Updated 9 hours ago