help desk analyst ii Jobs in glenview, il

Refine Results
21 - 40 of 100 Jobs

Enterprise IT Operations Support Manager

Cook County Bureau of Human Resources

•

Illinois, USA

Full-time

Under the direction of the Director of Enterprise Solutions, is responsible for the daily operations of information services activities such as IT Help Desk/End User Services Operations. Manages support staff whose main duty is to troubleshoot technical PC and or network issues for end users. Responsible for hiring, assigning and monitoring workload, determining priorities and ensuring that division objectives are met. Performs other duties as assigned. Attention Applicants: Please be advised
Posted 57 days ago

Director of Service Delivery / Operations / MSP or Consulting Experience Needed / $130k

Motion Recruitment Partners, LLC

•

Chicago, Illinois, USA

Full-time

Job Description Our client seeks a Director of Service Operations to lead customer service excellence. In this pivotal role, you'll oversee the Service Department, managing technical support, troubleshooting issues, and driving daily operations. You'll inspire a motivated team, earn trust across employees and management, and prioritize top-notch customer experiences. The ideal candidate has proven experience managing client relationships and deep knowledge of escalation practices. You'll levera
Easy Apply
Posted 29 days ago | Updated 6 hours ago

Desktop Support Technician

TEKsystems c/o Allegis Group

•

Oak Brook, Illinois, USA

Full-time

Description: We currently have an opening for a Desktop Support Technician position in Oak Brook, IL. This team of five is in need of a Desktop Support specialist to join their team. They provide complete issue resolution (L1-3) to support more than 1000 end-users. The day-to-day work varies from phone/email support, project-based work, to walk-ups and C-level executive support. The responsibilities of this position include responding to calls, tickets, and emails to troubleshoot reported issue
Posted 1 day ago | Updated 6 hours ago

Desktop Support Technician

TEKsystems c/o Allegis Group

•

Oak Brook, Illinois, USA

Full-time

Description: Our client has a team of 5 that is looking for a Desktop Support specialist to join their team. This team supports 1000+ end users providing complete issue resolution (L1-3). Day to day varies from phone/email, project-based work to walk-ups and C-level executive support Responsibilities will include: *Responding to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment. *Answering tickets via phone and email and own resolution of all of the issues. *Tr
Posted 2 days ago | Updated 6 hours ago

Enterprise Command Center Engineer

Wintrust Financial

•

Rosemont, Illinois, USA

Full-time

Wintrust is a financial holding company with approximately $50 billion assets under management and traded on the NASDAQ:WTFC. Built on the "HAVE IT ALL" model, Wintrust offers sophisticated technology and resources of a large bank while focusing on providing service-based community banking to each and every customer. Wintrust operates fifteen community bank subsidiaries with over 170 banking locations in the greater Chicago and southern Wisconsin market areas. Additionally, Wintrust operates var
Posted 3 days ago | Updated 19 hours ago

Senior Network Engineer (Hybrid in Park Ridge IL) W2 only

Beedata

•

Park Ridge, Illinois, USA

Contract

Note: Implements and directs maintenance of complex multi-vendor environment local and wide area network infrastructure. Determines standards for implementation and configuration of software, hardware, and system capabilities. Acts as a second resource for problem determination. Job Description: Can perform all the functions of the Network Engineer. Coordinates and implements moderate to high risk network changes (switches, routers, and systems hardware) independently to mission critical func
Easy Apply
Posted 15 days ago

IT Support Specialist

TEKsystems c/o Allegis Group

•

Chicago, Illinois, USA

Full-time

Description: The organization has roughly 100 end users, with the hybrid schedule there would be 20-50 onsite at a given day. This team of 6 consists of IT Lead, Senior HD Specialists who handles L2-3 issues, Engineer, Sys Admin, IT Operations, and a Project Manager. They are looking for L1 HD specialist to be the first point of contact for all Helpdesk issues. While they do have a ticketing system in place, most service request come in via email. (Tickets generated via ServiceNow). The individu
Posted 3 days ago | Updated 6 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
Easy Apply
Posted 36 days ago | Updated 1 day ago

Director of Service Delivery

Motion Recruitment Partners, LLC

•

Oak Brook, Illinois, USA

Full-time

Job Description We are assisting a technology solutions company based in the Chicagoland area in the recruitment of a full-time Service Delivery Director. They prefer that you are onsite to build team morale, learn your environment, and overall, just be a mentor. This company provides a comprehensive range of technology sales, services, and consulting, emphasizing a personalized approach to address the unique needs of each customer and their environment. As the Service Delivery Director, you'll
Easy Apply
Posted 60+ days ago | Updated 6 hours ago

CSI Engineer - Mainframe

CDW

•

Chicago, Illinois, USA

Full-time

The primary purpose of this position is to support project team members when transitioning new customers into Managed Services. Primary Duties & Responsibilities: Service Delivery - 60% Job Weight Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to gather requirements, create standardized documentation in support of Operations obligations, and ensure those processes meet or exceed the business needs.Review services agreements and sales collateral to gain
Posted 3 days ago | Updated 7 hours ago

IT Support Specialist

TEKsystems c/o Allegis Group

•

Chicago, Illinois, USA

Full-time

Description: Walton Street Capital is a commercial real estate company. Over 25+ years, Walton Street has developed the expertise to underwrite, acquire, originate, manage, and service commercial equity and debt investments across asset sectors. The organization has roughly 100 end users, with the hybrid schedule there would be 20-50 onsite at a given day. This team of 6 consists of IT Lead, Senior HD Specialists who handles L2-3 issues, Engineer, Sys Admin, IT Operations, and a Project Manager.
Posted 3 days ago | Updated 6 hours ago

IT Infrastructure Engineer

Addus Homecare

•

Downers Grove, Illinois, USA

Full-time

>> We offer our team the best << Medical, Dental and Vision BenefitsContinued EducationPTO PlanRetirement PlanningLife InsuranceEmployee discounts Position Summary: This position is responsible for the maintenance and management of the core enterprise infrastructure at Addus. Work Schedule: Monday through Friday (10am to 7pm) 4 days in the Downers Grove, IL office, 1 day remote. Essential Duties: All aspects of WAN, LAN, Voice, and Virtualization technologies Maintain and support Windows Ser
Posted 4 days ago | Updated 5 hours ago

IT Service Desk Tier 1 Technical Support

INSPYR Solutions

•

Westmont, Illinois, USA

Contract

Title: IT Service Desk Tier 1 Location: Westmont, IL Duration: Contract to Hire Compensation: $25-28/hr Work Requirements: , Holders or Authorized to Work in the US Job Description: Teammates will utilize TeamViewer to deliver remote user support services and work with the Ivanti ticketing system to address Incidents/Service Requests. Teammates will answer technical support calls, work/prioritize tickets accordingly, and collaborate and work with other staff and vendor support resources to reso
Easy Apply
Posted 12 days ago | Updated 7 hours ago

Helpdesk Support Specialist

TEKsystems c/o Allegis Group

•

Chicago, Illinois, USA

Full-time

Description: This team of 6 provides complete issue resolution for 500 corporate end users. Their ServiceDesk is resolves 80% of all tickets, unless they needs to be escalated to apps support or desktop teams. The Technical Support Representative helps ensure proper systems operation so that end users can accomplish business tasks. This individual applies analytical and problem-solving skills to help identify, communicate, and resolve systems issues. The individual will work with IT and business
Posted 3 days ago | Updated 6 hours ago

IT Service Desk Tier 1 Technical Support

INSPYR Solutions

•

Westmont, Illinois, USA

Contract

Title: IT Service Desk Tier 1 Location: Westmont, IL Duration: Contract to Hire Work Requirements: , Holders or Authorized to Work in the US Job Description: Teammates will utilize TeamViewer to deliver remote user support services and work with the Ivanti ticketing system to address Incidents/Service Requests. Teammates will answer technical support calls, work/prioritize tickets accordingly, and collaborate and work with other staff and vendor support resources to resolve issues. This positio
Easy Apply
Posted 38 days ago | Updated 7 hours ago

IT Security Administartor

Reasonn

•

Remote

Contract

IT Security Administrator Arlington, VA 6 Months+ Job Summary The IT security administrator will be responsible for day to day activities surrounding general user id administration and access control/resource authorization requests across multiple environments/systems. The successful candidate will also have an opportunity to further advance and broaden skill sets/ information security & technology acumen by being part of a diversified team working with highly skilled professionals. Responsibili
Easy Apply
Posted 2 days ago

IT Operational / READINESS COORDINATOR

TalTeam

•

Remote

Contract

IT OPERATIONAL SERVICE READINESS COORDINATOR Location: Owings Mills, MD Contract to hire a role (Primarily remote they need to come onsite whenever required that can happen in a month 2 or 3 or in 6 months.) Job Description: Looking for a IT Service Readiness Coordinator, this person will be working with the project management team, and will be handling , managing and facilitating the project and coordinating with the project management team so it can go live. This is NOT a project management ro
Easy Apply
Posted 8 days ago | Updated 1 day ago

Help Desk

Apexon

•

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
Easy Apply
Posted 60+ days ago | Updated 9 days ago

Service Desk Analyst ** 100% Remote for CA resident

Amerit Consulting

•

Remote

Contract

Our client, a mutual benefit corporation headquartered in Oakland, providing health, dental, vision, Medicaid and Medicare healthcare service plans in California seeking an accomplished Service Desk Analyst. Note: THIS IS 100% REMOTE ROLE FOR CA RESIDENTS & ONLY W2 CANDIDATES. Candidate must be authorized to work in USA without requiring sponsorship Position: Service Desk Analyst (Job id 78318-1) Location: El Dorado Hills CA 95762 (100% REMOTE FOR CA RESIDENTS) Duration: 6 Months + Strong Pos
Easy Apply
Posted 1 day ago | Updated 1 day ago

IT Help Desk Coordinator

JBC powered by Workgenius

•

Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
Easy Apply
Posted 23 days ago | Updated 15 days ago