help desk engineer Jobs

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Help Desk Support

TEKsystems c/o Allegis Group

•

Milwaukee, Wisconsin, USA

Full-time

Overview: We are eeking experienced Help Desk professionals to provide remote Tier 1 support during an software go-live. This is a short-term project requiring strong customer service and troubleshooting skills. Key Details: Location: Milwaukee, WI (hybrid)Start Date: June 3, 2025Duration: 3 month contract Responsibilities: Provide phone-based technical support for software-related issuesHandle password resets, account access, and basic navigationLog and escalate tickets using an ITSM platformFo
Posted 2 hours ago

Business Analyst - Help Desk Support - Hybrid

VIVA USA INC

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Columbia, South Carolina, USA

Contract

Title: Business Analyst - Help Desk Support - Hybrid Mandatory skills: child support, help desk, end user technical issues, service desk, end user support, MS Office, Word, Excel, PowerPoint, Visio, SharePoint, business process, project resource, customer support, Team Foundation Server, TFS, Database Platforms, web portal, newsletter articles, incident resolution, incident requests, family court case management system, child support enforcement Description: Job Purpose: The help desk analyst
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Posted 2 days ago

Help Desk Analyst

Rivi Consulting Group

•

Richmond, Virginia, USA

Contract

Help Desk Analyst 4 In-person interview (F2F is mandatory) Job description The Help Desk Analyst 4 is responsible for assisting and providing technical support for LiveScan agencies statewide, to answer questions from agencies and IT suppliers about the LiveScan onboarding process, to answer and track incoming calls and email requests for technology assistance related to purchasing new equipment and upgrading existing equipment, to answer questions related to establishing network connectivity fr
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Posted 60+ days ago | Updated 13 days ago

Help Desk Support - Multiple positions L1 and L2

Pyramid Technology Solutions, Inc.

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Buffalo, New York, USA

Contract

Title:- Help Desk Support Job Descriptions Duration:- 6+ Months Contract to hire Level 1 Help Desk Support Technician Overview: Serve as the initial point of contact for technical support, assisting call center staff with basic IT issues and ensuring smooth daily operations across all three locations. Key Responsibilities: Respond promptly to user inquiries via phone, email, or chat.Troubleshoot basic hardware and software issues, including password resets and application errors.Document inciden
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Posted 14 days ago | Updated 2 days ago

Help Desk Analyst Hybrid Conyers, GA

Paramount Software Solutions, Inc

•

Conyers, Georgia, USA

Full-time, Part-time, Contract, Third Party

Title: Help Desk Analyst Location: Hybrid 2206 East View Parkway Conyers, GA 30013 Duration: 12 Months Description: Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier supp
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Posted 8 days ago | Updated moments ago

Helpdesk support technician

Skywalk Global

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Jackson, Mississippi, USA

Contract, Third Party

JOB TITLE Help Desk Support Technician SME Level HOURS 8-5pm 40hrs/week ON-SITE or OFF-SITE On-site (must be local or relocate to Jackson, MS area) ADDITIONAL NOTES Additional documents must be uploaded with resume, please review requirements closely PROJECT NAME OTSS project PROJECT DETAILS The Mississippi Department of Education has a current goal for every community to effectively use a World-Class Data System to improve student outcomes. This goal has an outcome to increase the availability
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Posted 1 day ago | Updated 1 day ago

3rd Shift Helpdesk Technician

TEKsystems c/o Allegis Group

•

Madison, Wisconsin, USA

Full-time

Description We are seeking a dedicated Help Desk Technician for a 3rd shift role in Madison, WI.This position involves providing support to end users on a variety of technical issues. The technician will identify, research, and resolve technical problems, responding to telephone calls, emails, and personnel requests for technical support. Responsibilities include documenting, tracking, and monitoring problems to ensure timely resolution. The ideal candidate will have knowledge of commonly used c
Posted 8 days ago | Updated 2 hours ago

Helpdesk Support Technician

SystemDomain, Inc.

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Jackson, Mississippi, USA

Full-time, Part-time, Third Party, Contract

SystemDomain, a leading provider of information technology consulting Services firm based in Chicago is looking for IT Professionals. Our high-performance consultants offer technological expertise, strategic insights, and knowledge of their industry experience. Established in 1999, we partner with our customers to build stronger innovative business solutions and to solve their most important and complex business challenges. For more information about SystemDomain, please visit Job Title: Helpdes
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Posted 1 day ago | Updated 14 hours ago

Help Desk Manager

Robert Half

•

Boise, Idaho, USA

Full-time

Description We are looking for an experienced Help Desk Manager to lead and enhance IT support services for a dynamic team in Boise, Idaho. This role involves providing strategic direction and hands-on leadership to ensure efficient and effective end-user support across the organization. The ideal candidate will excel in managing IT operations, implementing best practices, and fostering a collaborative environment for both users and technical staff. Responsibilities: Oversee and lead IT support
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Posted 22 days ago | Updated 2 hours ago

Help Desk System Analyst

3i People, Inc.

•

Atlanta, Georgia, USA

Contract

We have a position for a Help Desk System Analyst with one of our clients in Atlanta, GA for an initial contract duration of 6 months. s and all those authorized to work in the US are encouraged to apply. We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential technologies while delivering top-notch customer service. As a Help Desk System Analyst, you will play a c
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Posted 8 days ago

Help Desk Support Technician SME Level

Beacon Systems, Inc

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Jackson, Mississippi, USA

Contract

About Beacon Systems, Inc Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial State, and Local Agencies. We are a subsidiary of Radiant Digital Services. We have a vast portfolio of clients across the country. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide. Position: Help Desk Support Technician
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Posted 1 day ago

IT Helpdesk Analyst

IDR Inc.

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St. Joseph, Michigan, USA

Full-time

IDR is seeking an IT Helpdesk Support Technician to join one of our top clients in St. Joseph, MI. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the IT Helpdesk Support Technician: Our client is looking for a driven individual that is willing to learn and grow from within a large company. The right candidate will have a college bachelor's degree in any field but a firm interest a
Posted 3 hours ago

Jr IT Support Technician: helpdesk / desktop support, Windows, MS 365, etc.

KORE1

•

Brea, California, USA

Contract

THIS JOB IS ONSITE IN BREA, CA.THIS IS A CONTRACT UP TO 4 MONTHS THAT (PENDING MUTUAL FIT / PERFORMANCE) COULD BE EXTENDED.NO 3RD PARTY FIRM CANDIDATES.KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Jr. IT Support Technician: helpdesk / desktop support, Windows, MS 365, etc.The IT Technician is responsible for the comprehensive support of all of day-to-day IT needs. The scope includes hardware, software, network security, web presence, and telep
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Posted 22 days ago | Updated 5 days ago

Help Desk Analyst - M

Next Step Systems

•

Chicago, Illinois, USA

Full-time

Help Desk Analyst, Chicago, IL The Help Desk Analyst is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user experience on every interaction. It is the face of the IT Department. This position works closely with firm employees in all areas. This position is 100% Onsite and NOT open for Remote. Help Desk Analyst Responsibilities: - Be the primary person for various enterprise systems. - Image PCs utilizing a pro
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Posted 1 day ago | Updated 22 hours ago

Help Desk Analyst

Mitchell Martin, Inc.

•

Irving, Texas, USA

Full-time, Contract

Title: Help Desk AnalystPay Rate: $35.00-$39.00/HourPosition Type: IT-Contract Location: Irving, TX, Onsite Flexibility: HybridJOB SUMMARY: Our Client is a managed services provider committed to innovative distribution and tailored ATM solutions. We continue to expand and grow our managed services and ATM as a Service offerings which means we need to continue growing our teams that support these innovative capabilities. We are looking for candidates that want to grow with us and contribute to ou
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Posted 5 days ago | Updated moments ago

Help Desk Technician - M

Next Step Systems

•

Chicago, Illinois, USA

Full-time

Help Desk Technician, Chicago, IL The Helpdesk Technician is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user experience on every interaction. It is the face of the IT Department. This position works closely with firm employees in all areas. This position is 100% Onsite and NOT open for Remote. Help Desk Technician Responsibilities: - Be the primary person for various enterprise systems. - Image PCs utilizi
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Posted 2 days ago | Updated 22 hours ago

Help Desk Technician

Decisionpoint Corporation

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Denver, Colorado, USA

Full-time

Overview DecisionPoint is seeking a Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position is located onsite in Denver, CO. No application window deadline. Duties & Responsibilities Remote computer support Owning, t
Posted 57 days ago | Updated 3 hours ago

Specialist - Help Desk

Arlington ISD

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Arlington, Texas, USA

Full-time

Support/Hourly - Position - Technology Job Number Start Date Open Date 05/01/2025 Closing Date ROLE AND PURPOSE: Provide a central point of contact to respond to technology user inquiries concerning both hardware and software related problems. Initiate problem determination procedures and offer appropriate solutions. Update master database reflecting request and resolution. QUALIFICATIONS: Education/Certification: High School diploma or GED from an accredited institution required.Bachelor's Deg
Posted 10 days ago | Updated 5 hours ago

Onsite contract : Helpdesk Technician in Toledo, OH / 5 days a week

Strategic Systems Inc

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Toledo, Ohio, USA

Contract

Job Description Onsite Helpdesk Technician ** Toledo Area ONLY* Onsite 5 days/week Key Responsibilities: Provide remote and onsite technical support to clients via phone, email, and chat.Diagnose and resolve hardware, software, and network issues.Assist with the installation, configuration, and maintenance of IT equipment and software.Document and track support requests, ensuring timely resolution and follow-up.Escalate complex issues to higher-level support teams as needed.Maintain a high level
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Posted 34 days ago | Updated 2 days ago

Help Desk Analyst

TEKsystems c/o Allegis Group

•

Appleton, Wisconsin, USA

Full-time

Description: TEKsystems is looking for a dedicated Service Desk Analyst to join their client's Appleton based team. As a Level 1 Service Desk Analyst, you will learn and support a variety of general IT issues and applications, including Salesforce, Office 365, and SharePoint. In this role, you will handle incoming phone calls, check on open tickets, and manage emails. On average, you can expect to take between 17-35 calls a day. Job Duties: Handle and analyze incoming requests related to PC hard
Posted 1 day ago | Updated 2 hours ago