help desk support engineer Jobs in massachusetts

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Helpdesk Support: I (Junior)

Judge Group, Inc.

Boston, Massachusetts, USA

Full-time

Location: Boston, MA Salary: $15.00 USD Hourly - $18.00 USD Hourly Description: Our client is currently seeking a Helpdesk Support: I (Junior) This job will have the following responsibilities: An IT Service Desk (ITSD) agent is expected to field contacts (calls, chats, requests) from employees and contractors related to IT issues encountered Qualifications & Requirements: 1-3 years of experience.Multi-tasking - Troubleshooting windows device issues.Time management Contact: This job and ma

Helpdesk Support: I (Junior)-

Robert Half

Boston, Massachusetts, USA

Contract

Description We are offering a contract employment opportunity for a Help Desk Analyst I in Boston, Massachusetts. This role primarily revolves around providing IT support to employees and contractors, often requiring multi-tasking and efficient issue resolution. The position is fully remote, allowing candidates from anywhere in the US to apply. Responsibilities: Fielding contacts from employees and contractors regarding IT issues. Utilizing team knowledgebase to troubleshoot and resolve reported

Help Desk / Desktop Support Technician

New Millennium Consulting

Boston, Massachusetts, USA

Third Party, Contract

Urgently looking for Help Desk Support Technician for our client based in Boston, MA. Title: Help Desk Support Technician Duration: 6-12 months Location: Boston, MA Hourly: $25 - $30 per hour Must Have: Should have at least 5 years of experience with the following: Break-fix support for Laptop, desktop, tablets and associated hardware peripherals Hands-on experience with imaging and configuring laptops and desktops Expertise in providing support to O365 including Active Directory Support for the

Executive Support Analyst

Mitchell Martin, Inc.

Cambridge, Massachusetts, USA

Full-time, Contract

Our client, a biotechnology company, is seeking a Executive Support Analyst. Location: Cambridge, MA Position Type: contract/part time Summary: Reason: Replacement Department: GTS - Infrastructure & Operations - USA Job Category: Information Technology Job Title: Executive Support Analyst Duties: * Under the guidance of either the Manager or Director of IT Operations, the Executive Support Analyst will be responsible for optimizing employee productivity by effectively managing and supporting ent

Desktop Support Engineer

TEKsystems c/o Allegis Group

Boston, Massachusetts, USA

Full-time

Description: Technical Support - Associate is responsible for managing and supporting all aspects of the IT environment in the Boston office; including but not limited to, daily technical incidents, data closet infrastructure, business continuity readiness, IT projects and changes, and video conferencing systems. Individual should provide outstanding support to quickly troubleshoot and efficiently resolve 1st and 2nd level technical issues. Ensure that the end user support is delivered in a prof

Desktop Support Engineer

TEKsystems c/o Allegis Group

Boston, Massachusetts, USA

Full-time

Top Skills, Must Haves! 1) 3+ years Desktop Experience with troubleshooting Microsoft Office Suites, including office 365 2) 3+ years, experience with imaging, deploying, & repairing Windows laptops is extremely important 3) 3+ years in a F2F support capacity, executives sit on the same floor as contractors so we need sharp folks Description: Technical Support - Associate is responsible for managing and supporting all aspects of the IT environment in the Boston office; including but not limited

Sailpoint Technical Support Lead Engineer

State Street Corporation

Quincy, Massachusetts, USA

Full-time

State Street's Global Cybersecurity (GCS) Identity and Access Management (IAM) Department is seeking an SailPoint Technical Support Lead Engineer. What you will be responsible for Manage/mentor team members, and provide training as required. Lead ongoing operational technical support team for SailPoint. Provide subject matter technical domain expertise in addressing complex production issues that encompass a wide range of internal and external systems, components, and processes. Work with/within

Principal Release/Developer Support Engineer - Newton, MA

Medtronic

Newton, Massachusetts, USA

Full-time

Careers that Change Lives A career at Medtronic is like no other. We're committed to and driven by our Mission to alleviate pain, restore health, and extend life for millions of people worldwide! Join a diverse team of innovators who bring their worldview, their unique backgrounds, and their individual life experiences to work every day. It's no accident - we work hard to cultivate a workforce that reflects our patients and partners. We believe it's the only way to drive healthcare forward and

Desktop Support (Waltham, MA Complete onsite)

HCL Global Systems

Waltham, Massachusetts, USA

Contract

Job Title-Desktop Support Location - Waltham, MA Complete onsite Client-ust/Wolters Kluwer Mandatory Skill-Lead IT Support Service Desk Ed User computingcreative Support Analyst who will be working with one of the leading FinTech company in the US.The ideal candidate should have the ability to work creatively and analytically in a problem-solving environment.The ideal candidate must possess excellent written and verbal communication skills with the ability and knowhow to collaborate effectively

Technical Support Engineer

Motion Recruitment Partners, LLC

Boston, Massachusetts, USA

Full-time

Our client, a leader in cloud solution storage, are looking for a Technical Support Engineer to join their support team. As a Technical Support engineer you will be working on supporting their core product while working directly with an escalation engineer. Your experience with Linux, cloud service (AWS/Azure/Google Cloud Platform), Active Directory, Exchange, and virtualization knowledge be pivotal in delivering exceptional support for the product. Qualifications: Bachelor's degree in computer

Support & Release Engineer

Computershare

Canton, Massachusetts, USA

Full-time

Location: Canton, MA, Jersey City, NJ or Edison, NJ (Hybrid) This is a hybrid position primarily based in Canton, MA, Jersey City, NJ or Edison, NJ. We are committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working. We give you a world of potential Computershare has an exciting opportunity for a permanent full-time S

Solace Support Engineer

W3Global

Framingham, Massachusetts, USA

Contract

Description: The Support Engineers for Solace monitor the entire platform, engages for Incidents, provides 24*7 support, maintains the relevant KB, interacts with Application teams to understand deployments, performs relevant upgrades, and supports routine patching activities. He/she manages Event-driven integration platforms as products. Required Skills: Working level knowledge of Event Driven Architecture (EDA) and functionality. Familiarity with Application Use Cases leveraging EDA and integr

Network Design & Support Engineer

Judge Group, Inc.

Lexington, Massachusetts, USA

Full-time

Location: Lexington, MA Description: Description: The Judge Group has a new opportunity for a Network Design & Support Engineer. In this role you will be responsible for building and maintaining the day-to-day operation of computer networks that companies and organizations rely on. These networks typically include an intranet, extranet, local area network (LAN), and wide area network (WAN). Designs and plans network systems. Designing and developing the network for both LAN and WAN. Design, co

eLicensing Customer Support

Kforce Technology Staffing

Boston, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client in Boston, MA that is seeking an eLicensing Customer Support. Responsibilities: * Provide help desk customer technical support to assist licensees using eGov to apply for/renew licenses * Determine appropriate response to error conditions; Consult with users and technical personnel to identify and resolve problems or to notify of existing or potential problems; Document any serious problems and provide the information to other appropriate HPL staff * Develo

Application Support Engineer

The Depository Trust & Clearing Corporation

Boston, Massachusetts, USA

Full-time

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to crafting a workplace that looks like the world t

Help Desk Analyst

Robert Half

Lowell, Massachusetts, USA

Full-time

Description We are in search of a Help Desk Analyst to become a valuable part of our team in Lowell, Massachusetts. In this role, you will serve as the first point of contact for users facing software and hardware issues, providing exceptional customer service while troubleshooting and resolving these issues. This role offers a contract to hire employment opportunity, allowing you to grow and develop within our organization. Responsibilities: Route tickets to appropriate technical resource for

Field Support Technician

TEKsystems c/o Allegis Group

Norwood, Massachusetts, USA

Full-time

THIS IS AN ON SITE ROLE IN NORWOOD MA, LONG TERM CONTRACT ROLE. Top Skills' Details 1) Desktop Support - 5+ years experience 2) Windows Troubleshooting - 5+ years experience 3) Customer Service Skills 4) Enterprise support experience Nice to Haves - 1) Executive support 2) AV/Conference room set up Description: In this role, the Information Specialist delivers a high level of proactive and operational support for a diverse technical environment at their headquarters. High level of knowledge in

PC Technician

Robert Half

Boston, Massachusetts, USA

Contract

Description HQ in Boston, other offices in Charlotte, Vegas, San Fran, Atlanta Growing this year, possibly 10-15 growth roles Need a Tier 1 support tech to support their office move from their lease is up Skills needed: hardware set up experience, office move experience, basic IT troubleshooting experience, basic help desk experience Soft skills: customer service, professionalism, good attitude Day to Day: unpacking boxes, setting up equipment, setting up workstations, organizing and setting up

Desktop Support

TEKsystems c/o Allegis Group

Norwood, Massachusetts, USA

Full-time

Description: High level of knowledge in supporting a Windows based client computing environment Ability to install and configure tablet, laptop, desktop and server computers, printers, and other peripherals. Robust hardware troubleshooting skills and significant user support experience in enterprise-wide organizations using automated deployment tools The person in this position is constantly in direct contact with a large number of users across all levels of the organization. The incumbent must

IT Coordinator

Robert Half

Boston, Massachusetts, USA

Full-time

Description We are offering an exciting opportunity for a Help Desk Analyst in Boston, Massachusetts. The role will involve providing technical support, answering helpdesk tickets, and utilizing various technical skills to ensure smooth operations. This role is within the telecom industry, where you will be at the forefront of resolving technical issues and maintaining high levels of customer satisfaction. Responsibilities: Provide first-level contact and problem resolution for all users with h