help desk support representative Jobs

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Help Desk/desktop Support

TEKsystems c/o Allegis Group

Airway Heights, Washington, USA

Full-time

Description: This role is both the frontline of internal customer technical support (Tier 1), as well as escalated support (Tier 2), resolving more difficult issues and escalating further, when needed. Functions and Responsibilities Act as the first point of contact for internal customers via phone and Service Now Uses Service Management solutions to log, assign and receive support tickets with descriptions of issues, progress and solutions and guides Tier 1 staff in best practice usage Resolves

IT Helpdesk Support Specialist

TEKsystems c/o Allegis Group

Chicago, Illinois, USA

Full-time

Description: This team of 6 provides complete issue resolution for 500 corporate end users. Their ServiceDesk is resolves 80% of all tickets, unless they needs to be escalated to apps support or desktop teams. The Technical Support Representative helps ensure proper systems operation so that end users can accomplish business tasks. This individual applies analytical and problem-solving skills to help identify, communicate, and resolve systems issues. The individual will work with IT and busines

Helpdesk Support Specialist

TEKsystems c/o Allegis Group

Chicago, Illinois, USA

Full-time

Description: This team of 6 provides complete issue resolution for 500 corporate end users. Their ServiceDesk is resolves 80% of all tickets, unless they needs to be escalated to apps support or desktop teams. The Technical Support Representative helps ensure proper systems operation so that end users can accomplish business tasks. This individual applies analytical and problem-solving skills to help identify, communicate, and resolve systems issues. The individual will work with IT and business

IT Help Desk Support II

Zachary Piper Solutions, LLC

Radnor, Pennsylvania, USA

Full-time

Piper Companies is seeking a IT Help Desk Support II to join a pharmaceutical company. This position is a long term contract role and is 4 days onsite and 1 day remote-Hybrid in Radnor, PA. The IT Help Desk Support II is responsible for the organization's daily operations, ensuring seamless new employee onboarding and critical global and local communications by partnering with every employee and external vendor. Responsibilities of the IT Help Desk Support II: Provide IT Level 1 & 2 suppor

End to End Supply Chain/Customer Care Support Representative

HonorVet Technologies

Houston, Texas, USA

Contract

Position: -End to End Supply Chain/Customer Care Support Representative Location: -Houston, TX 77079 Duration: - 6 months Shift: - 8:30 EST - 5 EST Description: End to End Supply Chain/Customer Care Support Representative Florham Park Point of contact for communications and escalations as it relates to the daily fulfillment and execution of activities supporting our customer portfolios throughout the order fulfillment life cycle. Ensure on-time and complete delivery of goods by developing and ma

IT Help Desk / Support Engineer

Sunera Technologies

Remote

Contract, Third Party

IT Help Desk / Support Engineer Remote Long term Job Title: IT Support Specialist Job Summary: The IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, software, and network issues. This role involves diagnosing and resolving technical problems, installing and configuring computer systems and applications, and ensuring the smooth operation of IT infrastructure within the organization. The IT Support Specialist interacts with e

IT Help Desk Support

Zachary Piper Solutions, LLC

Radnor, Pennsylvania, USA

Full-time

Piper Companies is looking for an IT Help Desk Technician to contract with a client in the biopharmaceutical industry who develops potential treatments for various diseases, including cardiovascular, central nervous system, and immunological disorders. This is a long term contract opportunity with an onsite requirement of 4 days per week (Monday - Thursday) in Radnor, PA 19087. Responsibilities: Act as IT Level 1 & 2 on-site support for users in Radnor, PA and for remote users (including Sale

Field Technical Support Representative / Level 3

ApTask

King of Prussia, Pennsylvania, USA

Contract

Field Technical Support Representative / Level 3 Location: King of Prussia, PA, USA, 19406-1331 Type of hire: Long term contract Job Description: A 3+ years experienced Field Technical Support representative. Responsibilities: This is in a IT Depot site which requires the ability to setup, configure and ship IT equipment, including Laptops, iPads and iPhones. Quality checks operational status of system equipment before deployment. Some Resolving customer issues in the areas of hardware insta

Field Technical Support Representative

ApTask

King of Prussia, Pennsylvania, USA

Contract

Position: Field Technical Support Representative Location: King of Prussia, PA, USA, 19406-1331 Duration: 12 Months Job Description: A 3+ years experienced Field Technical Support representative.Technical Skills: Provides on-site client facing support; including installation, servicing, and repairing systems.Quality checks operational status of system equipment before deployment.Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.Ensures issues are

Field Technical Support Representative / Level 2

ApTask

Andover, Massachusetts, USA

Contract

Field Technical Support Representative / Level 2 Location: Andover, MA, USA, 01810-590 Type: Contract Job Description: A 3+ years experienced Field Technical Support representative. Technical Skills: Provides on-site client facing support; including installation, servicing, and repairing systems. Quality checks operational status of system equipment before deployment. Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance. Ensures issues are referred

PC Tech / Helpdesk Support

Innovative Information Technologies, Inc

Calabasas, California, USA

Contract

TITLE: PC Tech / Helpdesk Support/ Information Technology Analyst LOCATION: Calabasas, Ca (MUST live locally) HYBRID: Mandatory onsite 4 days a week DURATION: C2H Skills Required Extensive knowledge of PC technical analysis, including installation and repair of personal computersExtensive knowledge of installation and troubleshooting of PC software and network connections, including upgradesAbility to provide quality service to the user community working under minimal supervisionAbility to effe

Helpline/Helpdesk Tier 1 Support - Elk Grove, CA

Vy Systems

Elk Grove, California, USA

Full-time

Helpline Tier 1 Support team will be the first point of contact for customers seeking assistance with products, services and technical issues. You will be responsible for accurate resolution of customer issues and inquires through effective communication and problem solving skills. Summarized view of skill: Strong customer relationship skills with excellent communication abilities, where the candidate have worked with customers/consumers directly.Mac Troubleshooting skillsServiceNow experience (

Helpdesk Support Advisor

Net2Source Inc.

Kansas, USA

Contract

Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap - Right Talent - Right Time - Right Place - Right Price and acting as a Career Coach to our consultants. If you are interested, please reply with be

Helpdesk Support Technician

TEKsystems c/o Allegis Group

Hartselle, Alabama, USA

Full-time

Description: The purpose of the IT deskside services technician role is to provide high-quality technical support to end-users within the organization. The technician will be responsible for troubleshooting and resolving hardware and software issues, providing technical assistance for network connectivity, and ensuring that all IT systems are functioning efficiently. Additionally, the technician will be responsible for installing, configuring, and maintaining hardware and software systems and pr

Helpdesk - Help Desk Support Technician

My3Tech

Jackson, Mississippi, USA

Contract

Job:Helpdesk - Help Desk Support Tech Location : Jackson MS Consultant pay rate: $35 /hr on W2 (All Inclusive) The Mississippi Department of Education has a current goal for every community to effectively use a World-Class Data System to improve student outcomes. This goal has an outcome to increase the availability of quality data to drive decisions that improve student outcomes. We are planning to satisfy this goal in part by modernizing our current student information system along with imp

Desktop/ Helpdesk Support

Knowledge Builders Inc

Binghamton, New York, USA

Contract

1. 60 Months of Experience installing/troubleshooting PCs and Printers.2. 60 Months of Experience installing/troubleshooting servers.3. 12 Months of Experience installing/troubleshooting VOIP phones.4. 60 Months of Experience installing/troubleshooting data communications equipment.5. 60 Months of Experience conducting technical site surveys.6. 60 Months of Experience data cable installation/troubleshooting.7. 36 Months of Experience conducting inventory control.8. 36 Months of Experience in des

Helpdesk/Desktop Support

HTC Global Services

San Jose, California, USA

Full-time

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life an

Desktop / Helpdesk Support Analyst

Veracity Consulting

Lenexa, Kansas, USA

Contract

Veracity is a business and technology consultancy that specializes in optimizing companies business performance and navigating change. Our experienced team of strategic thinkers, solution experts, and problem solvers work flexibly and collaboratively with our clients to understand their business objectives to drive results. We are also guided by our core values and purpose, which includes being transparent, curious, and humble while ensuring our clients, employees, and communities all thrive. C

Help Desk Support Service Specialist - Intermediate - TS/SCI required

General Dynamics Information Technology

Fort Liberty, North Carolina, USA

Full-time

Help Desk Support Service Specialist - Intermediate - TS/SCI required Transform technology into opportunity as a Help Desk Support Service Specialist - Intermediate with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Support Service Specialist - Intermediate, you will help ensure today

IT Helpdesk Support Technician (Healthcare IT Experience Preferred)

TEKsystems c/o Allegis Group

Grand Rapids, Michigan, USA

Full-time

(Healthcare IT Experience Preferred) 1. Experience providing Customer Service/phone support for healthcare customers preferably, but open to other industries 2. Experience supporting Epic/MyChart 3. Password resetting experience/email activation One of TEKsystems Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. Our client is currently going through a company initiative for Digital Transformation. They will be updating and replacing