help desk support technicians Jobs in norwood, ma

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Desktop Support/ Help Desk Support

Zolon Tech Solutions Inc

Boston, Massachusetts, USA

Contract

Roles and Responsibilities: Provide responsive, reliable, and consistent service delivery to all users including VIPs.Provide IT services that appropriately respond to the time-sensitive needs of customers,Provide prompt referrals and escalations to an appropriate IT support service option.Meet all Service Level Agreements (SLAs) including, but not limited to, speed to answer, first contact resolution, and limits on aged tickets.Resolves technical problems and answers queries by telephone in sup

Helpdesk Support: I (Junior)-

Robert Half

Boston, Massachusetts, USA

Contract

Description We are offering a contract employment opportunity for a Help Desk Analyst I in Boston, Massachusetts. This role primarily revolves around providing IT support to employees and contractors, often requiring multi-tasking and efficient issue resolution. The position is fully remote, allowing candidates from anywhere in the US to apply. Responsibilities: Fielding contacts from employees and contractors regarding IT issues. Utilizing team knowledgebase to troubleshoot and resolve reported

Help Desk Support Engineer

Motion Recruitment Partners, LLC

Billerica, Massachusetts, USA

Full-time

A well known and reputable educational company based in Billerica, MA currently hiring for a Help Desk Support Engineer to help support end users for a 6-month project. You will be working primarily with Windows, Active Directory, Exchange, as well as imaging and shipping machines and resetting passwords. Ideally this person will have at least one year of experience in a Windows environment. Contract Duration: 6 Months Required Skills & Experience Windows Active Directory Office365/Exchange IT

Help Desk Support

Apex Systems

Providence, Rhode Island, USA

Full-time

Job#: 2014188 Job Description: Apex Systems combines with parent company On Assignment to make it the 2nd largest IT staffing agency in the country. Apex has an opportunity for a Help Desk Support role. This is a 6+ month contract position in Providence, Rhode Island. For applicants who are interested in the Help Desk Support opportunity; please send a Word resume to Liz Papell, Professional Recruiter, at Position: Help Desk Support Location: 313 Iron Horse Way Providence RI 02908 Rate: $20/hr

Service Desk Support

Zolon Tech Solutions Inc

Boston, Massachusetts, USA

Full-time

The qualified applicant will become part of Client OIG Information Technology Service Desk Support and Engineering Services Program. The IT Service Desk Technician provides technical assistance to Clients users, answers questions; resolves computer problems for clients in person, or via telephone or electronically; provides assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. The Computer User

Desktop Support Technician.

Pyramid Consulting, Inc.

Bedford, Massachusetts, USA

Contract

Immediate need for a talented Desktop Support Technician. This is a 06+ months Contract to hire opportunity with long-term potential and is located in Bedford, MA (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-22567 Pay Range: $20 - $22/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan. Key Requirements and Technology Experience: Looking for candidate who is an excellent c

Mid-Level Help Desk Technician

Chenega MIOS

Hanscom Air Force Base, Massachusetts, USA

Full-time

Req ID: 31009 Summary Mid-Level Help Desk Technician Hanscom AFB, MA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your

Executive Support Analyst

Mitchell Martin, Inc.

Cambridge, Massachusetts, USA

Full-time, Contract

Our client, a biotechnology company, is seeking a Executive Support Analyst. Location: Cambridge, MA Position Type: contract/part time Summary: Reason: Replacement Department: GTS - Infrastructure & Operations - USA Job Category: Information Technology Job Title: Executive Support Analyst Duties: * Under the guidance of either the Manager or Director of IT Operations, the Executive Support Analyst will be responsible for optimizing employee productivity by effectively managing and supporting ent

EMR Implementation Manager

Robert Half

Boston, Massachusetts, USA

Contract

Description We are searching for an EMR Implementation Manager to join our team in the healthcare industry, specifically within hospitals and social assistance sector. The role is located in Roxbury, Massachusetts and requires working on-site. This role offers a short term contract employment opportunity, focusing on the implementation of an EMR system, primarily NetSmart's MyEvolve, for a 40-bed inpatient unit. Responsibilities: Oversee the implementation of the EMR system, NetSmart's MyEvolve

Desktop Support Technician

Motion Recruitment Partners, LLC

Bedford, Massachusetts, USA

Full-time

Our client is looking for a Desktop Support Technician for a 3-month contract in Bedford, MA 01730. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborativ

Desktop Support Technician

Motion Recruitment Partners, LLC

Bedford, Massachusetts, USA

Full-time

Our client is looking for a Desktop Support Technician for a 4-month contract in Bedford, MA 01730. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborativ

PC Technician

Robert Half

Boston, Massachusetts, USA

Contract

Description HQ in Boston, other offices in Charlotte, Vegas, San Fran, Atlanta Growing this year, possibly 10-15 growth roles Need a Tier 1 support tech to support their office move from their lease is up Skills needed: hardware set up experience, office move experience, basic IT troubleshooting experience, basic help desk experience Soft skills: customer service, professionalism, good attitude Day to Day: unpacking boxes, setting up equipment, setting up workstations, organizing and setting up

Datacenter Support Technician

Motion Recruitment Partners, LLC

Cambridge, Massachusetts, USA

Full-time

This client is a well known Boston-based CDN company. They are hiring for a Datacenter Support Technician who can diagnose and troubleshoot hardware issues, install servers and switches in racks, and do ethernet, fiber, and power cable wiring. This is a great opportunity to further your career in IT. This is a contract position that requires you to be on site in Boston, MA and occasionally travel to other Boston-based locations. Required Skills & Experience Experience working in a datacenter 3+

IT Coordinator

Robert Half

Boston, Massachusetts, USA

Full-time

Description We are offering an exciting opportunity for a Help Desk Analyst in Boston, Massachusetts. The role will involve providing technical support, answering helpdesk tickets, and utilizing various technical skills to ensure smooth operations. This role is within the telecom industry, where you will be at the forefront of resolving technical issues and maintaining high levels of customer satisfaction. Responsibilities: Provide first-level contact and problem resolution for all users with h

Help Desk II

Apex Systems

Cambridge, Massachusetts, USA

Full-time

Job#: 2026409 Job Description: Help Desk II 2026409 Location: Cambridge, MA (Onsite) Job Overview: The Help Desk Support Specialist II will provide technical assistance to end-users, troubleshoots and resolves basic issues through established processes, and ensures timely and high-quality service. Primary job Responsibilities: Address and resolve escalated helpdesk requests from managed service providers, ensuring timely and efficient solutions.Offer technical support for AV equipment and meeti

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana

PC Technician (Active Secret Clearance)

TEKsystems c/o Allegis Group

Concord, Massachusetts, USA

Full-time

Description: Job Description ** THIS POSITION IS ON-SITE IN ON-SITE AT CONCORD, MA** Our client has an immediate need for a PC Technician, located in Concord, MA. Under general supervision, the candidate will provide second-tier support to end-users for PC, server, mainframe applications and hardware. The candidate will offer support with problems that the first-tier of help desk support is unable to resolve. The candidate may interact with network services, software systems engineering, and/or

Sr System Eng

iQGateway

Remote

Contract

DMV candidates only Minimum 10 years of overall experience required Project Management experience of at least 3 years required Technical PM role with Service readiness expertise Strong IT technical background required Preferred certifications: PMP, ITIL V3 Knowledge of help desk support processes Ability to interpret architectural designs and understanding of ITIL principles Familiarity with infrastructure and networking concepts Experience with application development preferred Ability to manag

Jr to mid level Help Desk Support - 100% remote but live in the local area

Calance

Remote or Malvern, Pennsylvania, USA

Contract

Tech Support Analyst We need the Teammate in this position to solve IT problems in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize computer downtime for our teammates, partners, and customers. This is an over-the-phone, IT Technical Support position that includes, but is not limited to, supporting desktop applications and programs, network troubleshooting, and clinical application su

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so