Trigyn's direct government client has a long-term need for Helpdesk Support Consultant in Baltimore, MD (ONSITE). The particulars of the position are as follows. Skills and capabilities: - Proficient in MS Office products, basic software troubleshooting ? Experience with imaging using various tools (Microsoft Deployment Toolkit; Symantec Ghost, Clonezilla) ? Ability to troubleshoot various applications and apply fixes to images prior to deployment ? Knowledge of TCP/IP ? Able to configure DHCP s