help desk tier 1 Jobs

Refine Results
1 - 20 of 257 Jobs

Tier 1 - Windows Helpdesk Support

TEKsystems c/o Allegis Group

•

Anchorage, Alaska, USA

Full-time

TEKsystems is seeking 1 End User Helpdesk Support Technician for our Anchorage-based client. This will be a Monday - Friday 8- 5 position on-site in Anchorage, AK The Tier 1 End User Support Technician will be responsible for answering first-tier service desk calls. The candidate will work over the phone and via remote desktop control to resolve user issues. This position is not limited to end-user issues but may include remote server work as well, including patches, defragmentation, event log e
Posted 2 days ago | Updated 11 hours ago

Help Desk Analyst 1

TriCom Technical Services

•

Topeka, Kansas, USA

Contract

Help Desk Analyst 1 Summary The Help Desk Analyst 1 will provide first-line technical support for internal users, resolving hardware, software, and connectivity issues via phone, remote tools, and in-person. Candidates must be detail-oriented, self-motivated, and capable of handling multiple priorities independently. Responsibilities Provide Tier-1 support for desktops, laptops, mobile devices, MS Office 365, Outlook, VPN, Citrix, and in-house applications.Troubleshoot hardware, software, and
Easy Apply
Posted 3 days ago

Tier I Help Desk

Maximus, Inc.

•

San Antonio, Texas, USA

Full-time

Description & Requirements Maximus is seeking a Tier I Help Desk to provide frontline support, manage customer inquiries, and ensure a positive user experience. This agent will handle requests across various channels, use tools like ServiceNow to resolve issues, and escalate complex cases. This position is essential for delivering quality support and maintaining effective communication with DoD clients. This position is on-site and requires an active TS/SCI clearance. Job-Specific Essential Dut
Posted 10 days ago | Updated 5 hours ago

Tier I Helpdesk Support Technician

Veracity Consulting

•

Seattle, Washington, USA

Full-time

Veracity is a business and technology consultancy that specializes in optimizing companies business performance and navigating change. Our experienced team of strategic thinkers, solution experts, and problem solvers work flexibly and collaboratively with our clients to understand their business objectives to drive results. We are also guided by our core values and purpose, which includes being transparent, curious, and humble while ensuring our clients, employees, and communities all thrive. C
Easy Apply
Posted 3 days ago

Tier I Help Desk

Maximus, Inc.

•

San Antonio, Texas, USA

Full-time

Description & Requirements Maximus is seeking a Tier I Help Desk to provide frontline support, manage customer inquiries, and ensure a positive user experience. This agent will handle requests across various channels, use tools like ServiceNow to resolve issues, and escalate complex cases. This position is essential for delivering quality support and maintaining effective communication with DoD clients. This position is on-site and requires an active TS/SCI clearance. Job-Specific Essential Dut
Posted 3 days ago | Updated 5 hours ago

GA DDS Help Desk Analyst 1

USG, Inc.

•

Conyers, Georgia, USA

Contract, Third Party

Job Title: GA DDS Help Desk Analyst 1 (765352) Location: 2206 East View Parkway, Conyers, GA 30013 Pay Rate: $20/hour (W2) Interview Type: Web-Cam or Onsite Interview Work Type: Onsite Local Candidates Only Important Notes MUST be Bilingual Spanish MUST have Call Center Experience Do NOT submit candidates previously submitted to Requisition #762935 This role is located at DDS Headquarters in Conyers, GA Job Summary The Georgia Department of Driver Services (DDS) is seeking a Bilingual Help
Easy Apply
Posted 6 hours ago | Updated moments ago

Tier I - Helpdesk (Win 11)

Apex Systems

•

Anchorage, Alaska, USA

Full-time

Job#: 2078290 Job Description: Description of Services Based upon discussions held between Alaska Communications and APEX Systems LLC. Alaska Communications wishes to engage APEX Systems LLC to provide one (1) Information Technology Tier 1 equivalent resources to perform work under the technical direction and supervision of the Alaska Communications. The provided resources will provide services outlined in this Statement of Work. Alaska Communications anticipates this engagement will commence u
Easy Apply
Posted 27 days ago | Updated 2 hours ago

Help Desk Analyst 1(MUST be Bilingual, Spanish)

Paramount Software Solutions, Inc

•

Conyers, Georgia, USA

Full-time, Part-time, Contract, Third Party

GA DDS Help Desk Analyst 1 (765352) Job Id: 765352 Title: Help Desk Analyst 1 Location: Hybrid - 2206 East View Parkway Conyers, GA 30013 Duration: 12 Months Client State of GA DDS Job description: LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* **Do NOT submit candidate previously submitted to #762935** *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This
Easy Apply
Posted 6 hours ago

Help Desk Analyst 1 @ Conyers, GA _ Hybrid (Spanish Required) _ Contract

BURGEON IT SERVICES LLC

•

Conyers, Georgia, USA

Contract

Role: Help Desk Analyst 1 (765352)Location: 2206 East View Parkway, Conyers, GA 30013Work Mode: Hybrid (Local candidates only)Rate: $25/hr on C2CBilingual Requirement: Spanish Required Job Overview:The Help Desk Analyst 1 will serve as the first point of contact in a high-volume call center environment, assisting both internal staff and external DDS customers. Responsibilities include Tier 1 technical troubleshooting, customer service, password resets, ticket escalations, and mobile driver's li
Easy Apply
Posted 3 days ago

Help Desk Analyst 1 (765352)

Charter Global, Inc.

•

Conyers, Georgia, USA

Contract

JOB DESCRIPTION: Job Title: Help Desk Analyst 1 Location: Atlanta, GA Duration: Long Term LOCAL CANDIDATES ONLY *MUST be Bilingual, Spanish* *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsibl
Easy Apply
Posted 4 days ago | Updated 2 hours ago

Tier III Help Desk Specialist w/ Navy Trusted Agent

Mindbank Consulting Group

•

Arlington, Virginia, USA

Full-time

Please read the job description carefully before applying.Mindbank does not work with third parties.NOTE: This position has been filled. If you are interested in being considered for future, similar opportunities, please feel free to apply via Dice or submit your resume to If I have a position that matches with your skills and professional experience, I will reach out to you. Thanks! - Judy 6/26 Mindbank Consulting Group has an immediate need for a Sr. Help Desk Technician (Tier 3) with Mavy Tr
Easy Apply
Posted 20 days ago | Updated 18 days ago

Tier 1 Network Monitor/ Helpdesk

Apex Systems

•

Hampton, Virginia, USA

Full-time

Job#: 2075150 Job Description: The Network Engineer supports the 24x7 Operations of our clients enterprise network. The network monitor will work on a team responsible for the 24x& mission management and operations of the AF DCGS Enterprise Network. Apply Here: Please send your updated resume and availability for a call to Trevor Jones at Title: Tier 1 Network Monitor Location: Hampton, VA (on-site) Type: 6 month contract to perm hire w/ client Schedule: 4, 10 hour shifts Mon-Thurs 7am-5pm or
Easy Apply
Posted 56 days ago | Updated 2 hours ago

Help Desk Analyst 1 (765352)

Key Business Solutions, Inc.

•

Conyers, Georgia, USA

Contract

Help Desk Analyst 1 (765352) Conyers, GA 30013 11 Months Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Complete Description: LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* **Do NOT submit candidate previously submitted to #762935** *MUST have Call Center exp* Provides technical assistance to both internal and
Easy Apply
Posted 13 days ago | Updated 12 days ago

Help Desk Support

TEKsystems c/o Allegis Group

•

Richmond, Virginia, USA

Full-time

Job Title: Entry-Level IT Help Desk Technician Location: Richmond, VA Category: IT Support / Help Desk Work Arrangement: 100% Remote After Training Overview: We are seeking a motivated and tech-savvy individual to join a dynamic IT Help Desk team supporting a large-scale enterprise environment. This is an excellent opportunity for entry-level candidates or entry level candidates with a passion for technology and a desire to gain hands-on experience across a wide range of systems and tools. K
Posted 6 days ago | Updated 10 hours ago

Helpdesk (Level 1)

TEKsystems c/o Allegis Group

•

Toronto, Ontario, Canada

Full-time

Description One of TEKsystems customer's is seeking a level 1 Helpdesk support individual to join one our largest clients in the GTA. This is a 6 month contract with potential contract extension or performance based opportunity to join the company in a FTE role. This is a 100% remote role (this may inlcude joining the team onsite a few days during the contract to meet the team and team building events throughout the summer) Skills Required: 2+ years of experience with Microsoft environment/suppo
Posted 10 days ago | Updated 10 hours ago

Tier 1 Help Desk Support

INSPYR Solutions

•

Brooklyn, New York, USA

Contract

Job Title: Tier 1 Help Desk Support Location: Brooklyn, NY Length of Opportunity: 24-month contract (Two years) Compensation: $25 to $30 hourly Work Authorization: ship is mandatory for this role Providing first-level technical support for contact center and networking products. This role involves responding to user inquiries, diagnosing and resolving basic issues, and escalating more complex problems to higher-level support teams when necessary. The goal is to ensure efficient system operati
Easy Apply
Posted 5 days ago | Updated moments ago

Help Desk Analyst 1 (Bilingual - Spanish) --- Atlanta, GA

TetriQ Solutions LLC

•

Georgia, USA

Contract

MUST be Bilingual, Spanish/English Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level managemen
Easy Apply
Posted 13 days ago | Updated 1 day ago

Tier 2 Helpdesk Lead CAB Manager for Tech Control

Decisionpoint Corporation

•

District of Columbia, USA

Full-time

Overview DecisionPoint Corporation is seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team on the upcoming Enterprise DISA JSP ETM Services 2.0 program. This position is onsite in the Washington, DC area. Duties & Responsibilities Oversee day-to-day operations of the Tech Control Facility Service Desk (CAB) to ensure efficient handling of trouble tickets received from multiple sources (e.g., customers, DISA, JSP Service Desks). Provide 24x7x365 Tier II support, including
Posted 60+ days ago | Updated 11 hours ago

Help Desk Tier II (onsite)

QCI/Quandrant, Inc.

•

Falls Church, Virginia, USA

Full-time

Help Desk Tier II (onsite) Falls Church, VA MUST: Active DoD Secret or Level 3 or higher Public Trust Experienced Help Desk Tier II 4+ years of professional experience working in a enterprise level IT support role Knowledge of Windows 7 or Windows 10 and all standard MS Office software systems including MS Project, especially knowledgeable with Windows 10 environment Possess knowledge of workstation administration and management Experience with IT and Help Desk technologies, to include Remedy, H
Easy Apply
Posted 60+ days ago | Updated 5 hours ago

NCIS Help Desk Analyst Tier I | Secret clearance

General Dynamics

•

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier I with GDIT. A career in enterprise IT means connecting and e
Posted 9 days ago | Updated 2 hours ago