help desk tier ii Jobs in miami, fl

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IAM Service Delivery Manager

Kforce Technology Staffing

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Remote or Spring, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a IAM Service Delivery Manager in Spring, TX. Summary: The Service Manager role assures the smooth delivery of the IAM solutions. This role is responsible for assuring that tickets are addressed in a timely manner and that incoming requests are appropriate routed to the technical support team and SMEs. This role also tracks the normal operational details of the service, such as maintenance and support renewals, RFC creation, and metrics repo
Posted 4 days ago | Updated moments ago

Helpdesk Support

Millennium Global Technologies

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Remote

Contract

Position Helpdesk Support Location Remote Duration 6 months Summary: The main function of a Help Desk Specialist is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Job Responsibilities: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity May
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Posted 10 days ago | Updated 10 days ago

AWS Cloud Solutions Architect & Operations Manager

JMS Technical Solutions

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Remote

Full-time

Our client is looking for an AWS Cloud Solutions Architect & Operations Manager. This is a fully-remote/full-time/direct hire position Hourly based on experience: $150k-$190k We re looking for a cloud solutions architect and operations manager to lead the evolution and maintenance of our client's cloud infrastructure on AWS. You ll be responsible for designing, implementing, and managing cloud solutions that support our data science and software development teams. You ll also collaborate with ot
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Posted 30 days ago

Data Architect

DatamanUSA, LLC

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Remote or Lacey, Washington, USA

Full-time, Part-time, Contract, Third Party

Job Details: Job Title: Data Architect Duration: 11 Months Location: Lacey, WA (Remote) Required Skills and Experience: Deliverable #1 Candidate will work with client's Data Services staff to architect and implement cloud technologies, such as designing and setting up a Power BI environment for the organization. Contractor will need to be familiar with Azure data-related constructs and tools. Contractor will need to be proficient in middle-tier scripting languages, such as Power Shell and Py
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Posted 8 days ago | Updated 23 hours ago

Lead Help Desk Specialist

SNI Technology

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Fort Lauderdale, Florida, USA

Full-time

Job Description Lead Help Desk Specialist SNI Technology is working with a rapidly growing IT Consultant company dedicated to providing innovative IT solutions to our clients They specialize in delivering top-notch support and technology services to businesses of all sizes, ensuring optimal performance and security. As a Help Desk Specialist Lead, you will play a pivotal role in the team's success, providing technical support, leading help desk operations, and ensuring the smooth functioning of
Posted 60+ days ago | Updated moments ago

Sr. Desktop Support Engineer

Apex Systems

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Doral, Florida, USA

Full-time

Job#: 2012754 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. Position: Sr. Desktop Support Engineer Location: Remote Duration : 4 Month Contract-To-Hire Rate Range : $68-$75/hr Position Overview: The Sr. Support Engineer provides strategic/tactical support for the company's elite/executives, r
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Posted 58 days ago | Updated 2 hours ago

Major Incident Manager

Y & L Consulting Inc.

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Remote

Contract

This opportunity is a PART-TIME OPPORTUNITY. Part Time 11pm 11am EST, Friday & Saturday Manage P1 and P2 incidents/ calls. Establish bridge and moderate P1 and P2 calls (must remain on the call for the entire duration and be the Lead on the call). Call different team managers/ leads in case if it has to collaborated with multiple teams. Take ownership of P1 and P2 calls and follow up until it is closed and verified. Understand the issue and work accordingly Analytical and Critical thinker. Wh
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Posted 10 days ago | Updated 8 days ago

Help Desk Analyst

Robert Half

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Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in July. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tic
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Posted 23 hours ago | Updated 11 hours ago

Remote AWS Cloud Solutions Architect and Operations Manager

Motion Recruitment Partners, LLC

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Remote or Phoenix, Arizona, USA

Full-time

A company in the research & consulting space is looking for a remote AWS Solutions Architect & Operations Manager to add to their growing team. In this role, you will be focused on designing and configuring scalable AWS service solutions for the functional, data science and software engineering groups. You will also be repsonsible for overseeing AWS budgeting and ultimately, picking a service offering best for overall cost efficiency. Lastly, you will oversee the work of a help desk team that is
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Posted 31 days ago | Updated 11 hours ago

Client Services Support Specialist

Kforce Technology Staffing

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Remote or Ramsey, New Jersey, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Client Services Support Specialist in Ramsey, NJ. Essential Job Functions: * Support is provided via telephone, email, and web ticketing Customer Service: The Client Services Support Specialist provides support in the following areas: * Password Resets, account maintenance (i.e., domain, SAP, BW, MKM, Gmail, etc.) * Adds/Moves/Changes - for new hire/terminations * Printer installations, software installations * Access rights on domain - s
Posted 60+ days ago | Updated moments ago

ASG Service Desk Analyst

SHI International Corporation

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Remote

Full-time

Job Summary The ASG Service Desk Analyst will serve as an ambassador and subject matter expert supporting all Service Desk activities including incident reporting, level L1/L2 technical support, troubleshooting, and problem resolution. They will be committed to developing and improving overall service desk functions. T he Product & MSP Service Desk Team is responsible for incident and problem management related to the maintenance and support of SHI's Cloud computing platforms, providing a singl
Posted 28 days ago | Updated 11 hours ago

Assistant Director, Enterprise Service Desk - Remote

DriveTime

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Remote or Tempe, Arizona, USA

Full-time

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at th
Posted 10 days ago | Updated 11 hours ago

CSI Engineer - Mainframe

CDW

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Remote

Full-time

The primary purpose of this position is to support project team members when transitioning new customers into Managed Services. Primary Duties & Responsibilities: Service Delivery - 60% Job Weight Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to gather requirements, create standardized documentation in support of Operations obligations, and ensure those processes meet or exceed the business needs.Review services agreements and sales collateral to gain
Posted 31 days ago | Updated 11 hours ago

Senior Software Engineer, Privileged Access Management

Keeper Security, Inc.

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Remote or El Dorado Hills, California, USA

Full-time

Keeper Security is hiring an experienced Senior Software Engineer to drive the development of our Privileged Access Management solution. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area! Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally. Join one of the fastest-growing cybersecurity companies and be responsible for taking our Privileged Ac
Posted 60+ days ago | Updated 31 days ago

Informix 4gl Developer role || remote

Saxon Global Inc.

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Remote

Contract, Third Party

Informix 4GL Developer Remote Job Description Coordinating with source teams, system administrators, incident management, change management, problem management and development team for production related changes or issues. Created SQL queries to access/update the database and generating reports for business. Automating routine manual jobs. ESSENTIAL JOB RESULTS Develop and maintain a 4GL and Genero Desktop Client based applications. Provide support programmer for Retail Operations. Extensive tr
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Posted 60+ days ago | Updated 1 day ago

CSI Engineer - CI

CDW

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Remote

Full-time

The primary purpose of this position is to support project team members when transitioning new customers into Managed Services. Primary Duties & Responsibilities: Service Delivery - 60% Job Weight Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to gather requirements, create standardized documentation in support of Operations obligations, and ensure those processes meet or exceed the business needs.Review services agreements and sales collateral to gain
Posted 31 days ago | Updated 11 hours ago