help desk Jobs in 20852

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Tier 2-3 Help Desk Analyst - M

Next Step Systems

•

Centreville, Virginia, USA

Full-time

Tier 2-3 Help Desk Analyst, Centreville, VA We are looking for a Tier 2-3 Help Desk Analyst for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Help desk does not typically go on-site; however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 months of working on the Helpdesk. Thi
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Posted 9 days ago | Updated 1 day ago

Help Desk-Incident Manager

RightStone, a division of Cornerstone Staffing

•

Herndon, Virginia, USA

Contract

We are looking for a Help Desk-Incident Manager. This Help Desk-Incident Manager is to be in Herndon, VA for a 12-month contract. If you have experience in end-to-end Incident and Problem Resolution for IVS, APPLY NOW! Typical Duties The Incident Manager will take full ownership and accountability for the Incident Management process for the IVS Program within the IT organization, including all IVS-related major incidents that are reported and must be resolved. The Incident Manager interfaces an
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Posted 60+ days ago | Updated moments ago

Specialist, Information System Security II, SISS2/ Tier II Helpdesk Specialist

Peraton

•

Fort Meade, Maryland, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 31 days ago

Helpdesk Analyst - M

Next Step Systems

•

Centreville, Virginia, USA

Full-time

Helpdesk Analyst, Centreville, VA We are seeking a Helpdesk Analyst with 2 to 4 years of Helpdesk Technician experience. You should enjoy interacting with clients to solve their IT problems and issues and working with a team of energetic people who enjoy "gaming" in their spare time. This client remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationship is required.
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Posted 9 days ago | Updated 1 day ago

Help Desk Support Service Specialist - Senior

NuAxis LLC

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Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers, and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H
Posted 52 days ago | Updated 7 hours ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 60+ days ago | Updated 16 days ago

Sr. Help Desk Secret Clearance

Mindbank Consulting Group

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Arlington, Virginia, USA

Full-time

Sr. Help Desk Technician (Tier 3) Responsibilities: Performs in-depth analysis, diagnosis and resolution of desktop and workstations.Serves as the point of contact for escalated Tier Two troubleshooting of PC h/w and s/w, printer problems and network applications. Experience in troubleshooting mobile devices.Able to support and backfill Video Teleconference (VTC) and Wireless technician with experience working in both areas. Sr. Help Desk Technician (Tier 3) Qualifications: Must have a Security+
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Posted 4 days ago

Help Desk Analyst

DMI

•

Arlington, Virginia, USA

Full-time

About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a
Posted 60+ days ago | Updated 5 hours ago

Helpdesk Support Specialist

Innova Solutions, Inc

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Reston, Virginia, USA

Full-time

Innova Solutions is immediately hiring for a Helpdesk Support Specialist I Position Type: Full Time Contract Duration: 4 Months with possible extension Location: Reston, VA, Onsite As a Helpdesk Support Specialist I, you will: Follow a set of procedures to work off a list of end-users to schedule appointments, coordinate a 15-min call with the end-user to transition them to a laptop.Spend the 15-mins guiding the user over the phone with the remote setup of their new laptop.Ensure the product i
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Posted 9 days ago

Help Desk Analyst (Part time 7:30am-11:30am M-F)

DMI

•

Arlington, Virginia, USA

Full-time

About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a
Posted 60+ days ago | Updated 5 hours ago

Oracle HCM Config Engineer (Technical & Administrative Role) - Helpdesk

Cyber Sphere LLC

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Remote

Contract, Third Party

Job title: Oracle HCM Config Engineer (Technical & Administrative Role) - Helpdesk Location: Remote - ESTcontract to hire HCM config engineer Prior Experience of Implementing Cloud HCM Core Module & Help Desk Prior experience of HCM Quarterly Patches impact analysis & validation Prior Experience of Multi Region / Country Oracle HCM Configuration & Administration Prior experience in customization (DFF and EFF), customization of reports, defining concurrent programs, defining value sets, defining
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Posted 4 days ago

IT Help Desk Coordinator

JBC powered by Workgenius

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Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
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Posted 30 days ago | Updated 22 days ago

Senior Circuit Engineer Top Secret/SCI clearance Onsite Arlington, VA

TekSynap

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Arlington, Virginia, USA

Full-time

We are seeking a Senior Circuit Engineer to join our team in Arlington, VA with a Top Secret/SCI clearance. REQUIRED QUALIFICATIONS Experience:Minimum 5 years experience in creating engineering circuit layout diagramsMinimum 5 years experience in digital and analog circuit design and implementationMinimum 5 years experience in analysis testing and troubleshooting circuitsMinimum 5 years experience with help desk support and operation.Education:Bachelor s Degree in Related FieldClearance: Mus
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Posted 2 days ago

IT Support Specialist I

Kforce Technology Staffing

•

Reston, Virginia, USA

Contract

RESPONSIBILITIES: Kforce has a client in Reston, VA that is seeking an IT Support Specialist I. Responsibilities: * Call specific set of end-users to assist with remote laptop setup * Answer questions about the product (laptop) * Support onsite computer inventory levels * Review inventory counts and balance accuracy. Ensure that all inventory is properly accounted for * Assist with packing, shipping of product * Manage computer inventory with the use of inventory management tools (ex. ServiceNo
Posted 5 days ago | Updated 2 hours ago

Operations Lead

Amentum

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Reston, Virginia, USA

Full-time

**This position is contingent upon contract award** Essential Responsibilities The Operations Lead shall provide oversight of Operations activity that provides support to approximately 24 different countries as well as several forward deployed teams.The Operations Lead shall work directly with Contractor management and the Sponsor to identify operational requirements and independently assess the need and identify and develop solutions.Supervise and continually enhance the Continuous Support Pro
Posted 22 days ago | Updated 5 hours ago

Help Desk Agent

Arthur Lawrence

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Remote

Contract

Arthur Lawrence is looking to hire Help Desk Agent for one of our clients remote project. Please find job description below and send us your updated resume, if interested: Must Have: 2 - 4 years of experience as Help Desk Agent Experienced with ITIL Service Management, ServiceNow, and cloud-based telephony system Worked with call triage / incident, reporting creation, and progress Contact Information: Talent Advocate: Adeen **TN visa sponsorship available for successful candidates. About Us: Art
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Posted 1 day ago

Systems Administrator

CDW

•

Washington, District of Columbia, USA

Full-time

The System Administrator (SA) provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problem
Posted 10 days ago | Updated 5 hours ago

Corporate Help Desk

Kforce Technology Staffing

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Remote or Tampa, Florida, USA

Contract

RESPONSIBILITIES: Kforce is currently seeking to hire on a Corporate Help Desk Associate. REQUIREMENTS: * Health insurance/Benefits experience, Payroll, Onboarding, Human Resources, Time Entry experience * Strong communication skills (verbal/written/interpersonal) * Call center experience where critical thinking was key, not just reading from scripts * Strong critical thinking and problem-solving skills * Experience in fast paced environments and multi-tasking * Remote work experience (self-reg
Posted 8 days ago | Updated 2 hours ago

Helpdesk Technician I

Stefanini

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Remote

Full-time, Contract

Job Responsibilities: Provide technical end-user support via telephone, web chat, or end-user-submitted issues.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering information into the ticketing system timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work perf
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Posted 4 days ago | Updated 4 hours ago

DevOps Systems Engineer, TS/SCI with Full Scope Polygraph Security Clearance Required - G

Next Step Systems

•

Annapolis Junction, Maryland, USA

Full-time

DevOps Systems Engineer, TS/SCI with Full Scope Polygraph Security Clearance Required, Annapolis Junction, MD We have multiple DevOps Systems Engineer openings available. This DevOps Systems Engineer position is 100% Onsite and not Remote. DevOps Systems Engineer Responsibilities: - Manage system requirements and derived requirements to ensure the delivery of production systems that are compatible with the defined system architectures. - Contribute to the development of sections of systems engi
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Posted 8 days ago | Updated 1 day ago