help desk Jobs in minneapolis, mn

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Help Desk- entry level

Genesis10

Minnetonka, Minnesota, USA

Full-time

Genesis10 is seeking a Help Desk Consultant for a Contract-to-Hire position with our client in Minnetonka, MN. Job Description: Join this client's growing national support services team. The support team is in search of a client-facing support professional who will aid non-technical employees all over the United States. You will use a variety of technology tools and your information technology knowledge to assist in keeping teams productive and efficient. Key Responsibilities: Password resets, C

Help Desk Analyst

Robert Half

Bloomington, Minnesota, USA

Contract

Description Help Desk Analyst Key responsibilities - Independently investigate and implement solutions to technical issues - Deliver IT support for operating systems, productivity software, and a variety of other applications used internally - Identify recurring technical issues and propose solutions to address the root of the problems - Help and follow up on technical help tickets submitted via phone, email, and chat. Requirements - Familiarity with basic networking concepts - User adminis

Help Desk

Apexon

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign

Technical Help Desk Rep

INSPYR Solutions

Minneapolis, Minnesota, USA

Contract

Technical Help Desk Representative - Long Term Project - Minneapolis, MNTitle: Technical Help Desk Representative Location: Minneapolis, MN Duration: Long Term project - 12+ months Compensation: $22-26/hr Work Requirements: , Holders or Authorized to Work in the US The Technical Helpdesk Representative role supports bank clients with their commercial credit card programs by providing technical assistance through phone, email, and chat to ensure a positive client experience with our online commer

Urgent-Help Desk Technical Support-Columbus, OH-100% Remote-only ohio

Halcyon Solutions, Inc.

Remote or Columbus, Ohio, USA

Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: Service Desk - (734953) Location: Columbus, OH-100% Remote (Only ohio candidates strictly) Duration: long term Contract This is Work from Home 100% Remote Vendor / Candidate must be able to provide a laptop/computer, USB headset, and a consistent internet connection for the work The client is state of ohio and Department is DAS Years of

ITSM Technical Help Desk Systems Analyst

HireBlazer

Remote

Contract

Title: ITSM Technical Help Desk Systems Analyst Duration: 15+ Months Location: Austin, TX (Any location within the United States). Primary Skills: Technical Help Desk Systems Analyst to support their Long-Term Care (LTC) department with incident resolution, application stabilization, and mentoring support desk agents. Responsibilities include (but are not limited to): Root cause analysis. Maintaining operational efficiency. Reduce incident backlog. Minimum Candidate Characteristics: 5 years of

IT Help Desk Coordinator

JBC powered by Workgenius

Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other

Help Desk Analyst

Robert Half

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick

Helpdesk Technician I

Stefanini

Remote

Full-time, Contract

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this clas

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana

CAPPS Financials Technical Support Specialist

Allied Consultants, Inc.

Remote

Contract, Third Party

OverviewAllied Consultants, Inc. is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced CAPPS Financials Technical Support Specialist to be a key resource on a technical services team. Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cos

Jr. Technical Hospitality Project Coordinator

Alleare Consulting

Remote

Contract

Jr. Technical Hospitality Project Coordinator 6+ Month Contract REMOTE (4256) IMMEDIATE NEW JOB opening for a junior level Hospitality Project Coordinator to join our team and work in a hybrid role for our client s Global business architecture team and work closely with IT to streamline their escalation process for their properties. You will be responsible for coordinating and tracking the progress and implementation of IT consulting projects. This role will ensure deadlines are met, resolve sc

ServiceNow Support Analyst

NHRG, Inc.

Remote

Contract

REMOTE AVAILABILITY: Position will be remote. (Any location within the United States). We are seeking to enhance LTC department by adding a System Analyst focused on incident resolution, application stabilization, and root cause analysis. This role is crucial for maintaining operational efficiency amidst our growing and complex business environment. The System Analyst will be responsible for swiftly managing and resolving incidents to minimize disruptions and reduce incident backlog. And perfor

IT Analyst

TEKsystems c/o Allegis Group

Cottage Grove, Minnesota, USA

Full-time

There's currently an IT Analyst opportunity available with a fortune 500 company in Cottage Grove, MN. This person will provide on-site support in Cottage Grove, MN and get exposure to a variety of different technologies. This will be a continuous on-going contract. Description: IT Analyst (Generalist role for US Site IT support). The generalist is responsible for the IT infrastructure at the site, and may be involved in server support, networking, workstation support, telecom, product support (

Systems Engineer - Remote Technical Escalation

TEKsystems c/o Allegis Group

Remote or Chino, California, USA

Full-time

Description: DUTIES AND RESPONSIBILITIES: Provide advanced technical support to the Help Desk and ensure that customer requests assigned to Technical Services are promptly resolved. Manage the design, layout and maintenance of all corporate data centers. Monitor existing and projected business needs against system capabilities and recommend enhancements, upgrades, and replacements as necessary. Identify and analyze technology trends and make recommendations to address these trends. Establish and

Field Service Technician

SHI International Corporation

Remote

Full-time

Job Summary SHI has an exciting opportunity as a Field Service Technician. This position requires daily travel to various customer sites and work in an on-call environment. The Field Service Technician needs to have extensive experience in hardware and software related troubleshooting and resolution of issues. They will support a contract with a customer, which involves resolving tickets and traveling to various locations to perform Break/Fix tasks. This position will report to the Manager of O

Systems Engineer - Remote Technical Escalation

TEKsystems c/o Allegis Group

Remote or Chino, California, USA

Full-time

Top Skills' Details 1. MCSE and a Bachelors Degree Required 2. Tier 2 and Tier 3 ticket escalation coverage - computer hardware / Software / Server / Network 3. Strong Networking experience. Description: DUTIES AND RESPONSIBILITIES Job descriptions describe the key areas of responsibility, but do not attempt to describe all activities or areas of responsibility. In most cases the description covers approximately 80% of an individual's daily, weekly or monthly job duties. Provide advanced techni

Mid-Level Data Base Administrator

Electronic Consulting Services, Inc (ECS Federal)

Remote

Contract

ECS is seeking a Mid-Level Data Base Administrator to work in our Remote office . Job Description: Job Title: Mid-Level Application DBA/Database Developer position requirement Project Location: Remote / Columbia Gateway Center Columbia, Maryland Clearance: Final Secret / IT-II required Seeking a resourceful, self motivated candidate who can work creatively and independently in a remote environment. A successful candidate will have data architect capability and/or experience and will be able

Cloud Service Lead

Booz Allen Hamilton

Remote

Full-time

Job Number: R0195480 Cloud Service Lead The Opportunity: You know that project managers touch every single part of a business and wear multiple hats: from caring for the client and their meaningful project goals to participating in business development and being a key contributor to their employees' growth. We're looking for someone like you to help our clients meet their mission by providing homeland security cloud services. In this role, you'll manage the delivery of the most advanced digital