help desk Jobs in redwood city, ca

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Systems Technician - Help Desk Endpoint Services (Locals only)

Triune Infomatics Inc

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San Jose, California, USA

Contract, Third Party

Role: On-Call Senior Systems Technician - Advanced Help Desk Endpoint Services (Tier ) Location: San Jose, CA (Onsite) (Locals Only) Duration: 3 to 6 months (may get extended) Rate: $58/hr on W2 Overview: The On-Call Senior Systems Technician (Tier ) position is a senior-level role requiring extensive experience and expertise in desktop support and systems administration. This role is responsible for providing advanced troubleshooting and maintenance for endpoint equipment, operating independent
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Posted 15 hours ago | Updated 15 hours ago

IT Help Desk Support

Bayforce

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San Ramon, California, USA

Full-time

The Service Desk Technician is responsible for assistance in the delivery, configuration, setup, maintenance, and troubleshooting of computer systems, hardware, and software. As a Service Desk Technician, you will work closely with the other members of the IT team to solve user issues and escalate tickets as needed. Respond to IT Help queries on the phone, via email, in person, or through remote access. Log incidents, and status in ServiceNow.Offer technical assistance in the configuration, set
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Posted 11 days ago | Updated 11 days ago

Helpdesk Support Specialist

Ledgent Technology

•

San Jose, California, USA

Contract

Job Title: IT Helpdesk Location: San Jose, CA Contract Responsibilities: Performs computer hardware and software installations, maintenance tasks, troubleshoots, and repairs computer systems and peripheral equipment. Operating, troubleshooting, and resolving issues with the Windows 10/11 operating system. Coordinates across multiple departments/vendors to provide support. Interacts with the customer when responding to technical questions or requests for information. Maintains regular attendanc
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Posted 14 hours ago | Updated 6 hours ago

Bay Area Desktop Support Engineer/ Law Firm Help Desk Support

Motion Recruitment Partners, LLC

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San Francisco, California, USA

Contract

Desktop Support -San Francisco based with travel to Palo Alto Summary: The San Francisco office is looking for an experienced Desktop Support Engineer to support the Information Technology department. This is an international law firm of approximately 1,200 lawyers located in 13 offices in six countries. If you are looking to work in a friendly, collaborative environment that affords unique opportunities to expand your professional development, this role is for you. The ideal candidate will ha
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Posted 1 day ago | Updated 10 hours ago

Help Desk Technician / Software Trainer

Ledgent Technology

•

San Francisco, California, USA

Full-time

Help Desk Technician/Software Trainer Location: SF, Oakland Direct Hire, Onsite - will travel to different offices Essential duties and responsibilities include: Provide professional and effective Level 1 help desk support, including track help desk requests and troubleshoot user issues Escalate user issues for additional troubleshooting and resolution to Level 2 support, or the IT Director as needed Deliver problem recognition, research, isolation, resolution, and follow-up steps for all rep
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Posted 26 days ago | Updated 6 hours ago

Help Desk Technician / Software Trainer

Ledgent Technology

•

San Francisco, California, USA

Full-time

Help Desk Technician / Software Trainer with Law Firm Support Experience FTE - Hybrid Locations: San Francisco, Oakland, Sacramento, San Diego Salary: $32/hr - $42.30/hr Prefer Local Candidates 3 - 5 Years Experience Essential duties and responsibilities include: Provide professional and effective Level 1 help desk support, including track help desk requests and troubleshoot user issues Escalate user issues for additional troubleshooting and resolution to Level 2 support, or the IT Directo
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Posted 18 days ago | Updated 6 hours ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 47 days ago | Updated 7 days ago

Helpdesk Technician

NTT DATA Americas, Inc

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Remote or Nova Scotia, Canada

Contract

NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Technician to join our team Remote in Canada.Job Description: Maintain a high degree of customer service for all support queries and adhere to all service level agreements. Receiving, logging, and managing calls via telephone using Service Now. Provide first call r
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Posted 6 days ago | Updated 10 hours ago

Urgent-Help Desk Technical Support-Columbus, OH-100% Remote-only ohio

Halcyon Solutions, Inc.

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Remote or Columbus, Ohio, USA

Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: Service Desk - (734953) Location: Columbus, OH-100% Remote (Only ohio candidates strictly) Duration: long term Contract This is Work from Home 100% Remote Vendor / Candidate must be able to provide a laptop/computer, USB headset, and a consistent internet connection for the work The client is state of ohio and Department is DAS Years of
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Posted 5 days ago | Updated 1 hour ago

IT Help Desk Coordinator

JBC powered by Workgenius

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Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
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Posted 4 days ago

Helpdesk Analyst

Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 47 days ago | Updated 13 days ago

Help Desk Analyst

Robert Half

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Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 11 days ago | Updated 10 hours ago

Help Desk Analyst II

Robert Half

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Remote or Edina, Minnesota, USA

Contract

Description MN Local position We are seeking a Help Desk Analyst II in the healthcare industry, based in Edina, Minnesota. This is a contract role, providing ServiceDesk support within a team environment. The successful candidate will handle the resolution of various tickets daily, providing support to both onsite and remote users via a VPN. Responsibilities: Utilize a ticketing system to manage and resolve 15-20 daily user tickets Provide support to remote users via VPN, ensuring seamless conne
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Posted 4 days ago | Updated 11 hours ago

Help Desk Technician

Electronic Consulting Services, Inc (ECS Federal)

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Remote

Contract

ECS is seeking a Help Desk Technician to work in our Remote office . Job Description: IndraSoft, Inc. is seeking a Help Desk Technician - Journeyman with a fully adjudicated Secret clearance to work in the Annapolis Junction, Maryland area. The Help Desk Technician will support DISA Storefront Global Service Desk team and will be responsible for all Tier I and II escalated incidents, to perform proactive near-real-time system monitoring that is applicable to the DISA Storefront solutions/app
Posted 11 hours ago

IT Operations Supervisor

San Mateo County Transit District

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San Carlos, California, USA

Full-time

JOB SUMMARY: The San Mateo County Transit District is seeking a highly technical IT Operations Supervisor to join our team. Under the supervision of the IT Operations Manager, the Supervisor will coordinate the efficient and effective operations of the Help Desk team for the District, including work direction and supervision of Help Desk staff and coordination with other District information technology staff. This position is responsible for planning, assigning, and directing work; documenting a
Posted 28 days ago

Helpdesk Technician I

Stefanini

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Remote

Full-time, Contract

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this clas
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Posted 16 hours ago | Updated moments ago

Bilingual Helpdesk Technician - Spanish/English

Stefanini

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Remote

Full-time, Contract

Job Responsibilities:*Provide technical end-user support via telephone, email, or web chat.*Provide restorative or maintenance actions to resolve end-user problems.*Respond to end-user problems based on standard procedures.*Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.Additional Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this cl
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Posted 6 days ago | Updated moments ago

Entry-level Software Development Role

Year Up

•

Menlo Park, California, USA

Full-time

Year Up is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at
Posted 1 day ago | Updated 1 hour ago

Executive IT Support Specialist

TEKsystems c/o Allegis Group

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Santa Clara, California, USA

Full-time

Fully onsite in Santa Clara, CA Description: Primary point of contact for the VP and C-Suite as well as providing A/V support for business conference rooms onsite Strong Organizational & Customer Service skills Ability to work independently as well as collaboratively with local and remote teams Audio visual experience - setting up equipment and troubleshooting technical issues Drive issues & opportunities to resolution with other teams and vendors; escalating as needed Skills: Windows, Active d
Posted 2 days ago | Updated 10 hours ago

Entry-level Information Technology (IT) Role

Year Up

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Menlo Park, California, USA

Full-time

Year Up is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at
Posted 12 days ago | Updated moments ago