help desk Jobs in reston, va

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Help Desk Specialist II

NuAxis LLC

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Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. . We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. . We believe happy employees do amazing work, so join our team NOW!. We are currently seeking a talented and motivat
Posted 6 days ago | Updated 5 hours ago

Team Leader - Helpdesk, Tier 1

Edward Jones

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Washington, District of Columbia, USA

Full-time

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are a
Posted 52 days ago | Updated 20 days ago

Help Desk Technician

NuAxis LLC

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Falls Church, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team
Posted 56 days ago | Updated 5 hours ago

Mid-level Help Desk Support Technician

Chenega MIOS

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Washington, District of Columbia, USA

Full-time

Req ID: 30785 Summary Mid-level Help Desk Support Technician Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and tak
Posted 33 days ago | Updated 3 hours ago

Help Desk Technician - Placement

Apex Systems

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Silver Spring, Maryland, USA

Full-time

Job#: 2025234 Job Description: Below is the full job description, if interested in applying for this position please email a copy of your updated resume and the best time to connect over the phone to Louie at Job Title: Tier II Help Desk Technician Contract Type: Direct Higher Required Certification: CompTIA Security+ Interview Process: One step interview Pay Rate Hourly/Salary Range: $33.65./HR-$36.06/HR and $70,000-$75,000 Location/Hours of Operation: Hybrid working schedule, three days onsit
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Posted 34 days ago | Updated 6 hours ago

IT Mart - Technical Support Specialist, Help Desk Support

Alpha Omega Integration LLC

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Washington, District of Columbia, USA

Full-time

Alpha Omega Integration LLC is an award-winning Federal IT Solutions provider. Since its inception in September 2016, we have grown from a start-up to a $100m/year business. Alpha Omega's growth stems from our mission focus: to make the US Government the best in the world. We achieve that via advanced capabilities in the areas of Design & Product Management, DevSecOps & Cloud Engineering, Intelligent Automation, and Cybersecurity. Our consistent growth has fostered a series of accolades includin
Posted 45 days ago | Updated 3 hours ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 60+ days ago | Updated 11 days ago

Helpdesk Support Specialist

Innova Solutions, Inc

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Reston, Virginia, USA

Full-time

Innova Solutions is immediately hiring for a Helpdesk Support Specialist I Position Type: Full Time Contract Duration: 4 Months with possible extension Location: Reston, VA, Onsite As a Helpdesk Support Specialist I, you will: Follow a set of procedures to work off a list of end-users to schedule appointments, coordinate a 15-min call with the end-user to transition them to a laptop.Spend the 15-mins guiding the user over the phone with the remote setup of their new laptop.Ensure the product i
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Posted 4 days ago

Help Desk Analyst

DMI

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Arlington, Virginia, USA

Full-time

About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a
Posted 60+ days ago | Updated 3 hours ago

Help Desk Analyst (Part time 7:30am-11:30am M-F)

DMI

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Arlington, Virginia, USA

Full-time

About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a
Posted 60+ days ago | Updated 3 hours ago

Helpdesk Specialist Journeyman

CSZNet, Inc

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Washington, District of Columbia, USA

Contract, Third Party

Onsite - Only locals to DC, MD, VA Helpdesk Specialist Journeyman (731803) Washington, DC 12 Months + DescriptionThe candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be comfortable with getting around DC. Resolve technical issues and closing out assigned Service/Incidents requests within the agency's Service Level Agreements ii. Adhere to all Enterprise-wide security policies related to securit
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Posted 13 days ago

IT Help Desk Coordinator

JBC powered by Workgenius

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Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
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Posted 25 days ago | Updated 17 days ago

HSES Help Desk Team Lead

Nelnet

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Remote

Full-time

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities. The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community inv
Posted 4 days ago | Updated 3 hours ago

IT Support Specialist I

Kforce Technology Staffing

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Reston, Virginia, USA

Contract

RESPONSIBILITIES: Kforce has a client in Reston, VA that is seeking an IT Support Specialist I. Responsibilities: * Call specific set of end-users to assist with remote laptop setup * Answer questions about the product (laptop) * Support onsite computer inventory levels * Review inventory counts and balance accuracy. Ensure that all inventory is properly accounted for * Assist with packing, shipping of product * Manage computer inventory with the use of inventory management tools (ex. ServiceNo
Posted 7 hours ago | Updated 1 hour ago

Operations Lead

Amentum

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Reston, Virginia, USA

Full-time

**This position is contingent upon contract award** Essential Responsibilities The Operations Lead shall provide oversight of Operations activity that provides support to approximately 24 different countries as well as several forward deployed teams.The Operations Lead shall work directly with Contractor management and the Sponsor to identify operational requirements and independently assess the need and identify and develop solutions.Supervise and continually enhance the Continuous Support Pro
Posted 17 days ago | Updated 2 hours ago

Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required - R

Next Step Systems

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Chantilly, Virginia, USA

Full-time

Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required, Chantilly, VA The Integrated Service Center Technician will provide front line support and act as the primary point of contact for a large government organization with diverse customers. The Integrated Service Center Technicians will provide the highest quality customer care with every interaction. This role requires effective customer service skills, emphasizing problem-solving and trouble-shooting ski
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Posted 12 days ago | Updated 18 hours ago

Corporate Help Desk

Kforce Technology Staffing

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Remote or Tampa, Florida, USA

Contract

RESPONSIBILITIES: Kforce is currently seeking to hire on a Corporate Help Desk Associate. REQUIREMENTS: * Health insurance/Benefits experience, Payroll, Onboarding, Human Resources, Time Entry experience * Strong communication skills (verbal/written/interpersonal) * Call center experience where critical thinking was key, not just reading from scripts * Strong critical thinking and problem-solving skills * Experience in fast paced environments and multi-tasking * Remote work experience (self-reg
Posted 3 days ago | Updated 1 hour ago

Network/Systems Support Specialist, MSP - M

Next Step Systems

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Centreville, Virginia, USA

Full-time

Network/Systems Support Specialist, MSP, Centreville, VA Initial training period for this Network/Systems Support Specialist position would be onsite, then hybrid onsite/remote. Company provides highly competitive benefits package. We are looking for candidates with experience working for MSPs (Managed Services Providers) and technical skills in Active Directory, Office 365, Sys Admin, ConnectWise (or other ticketing systems), and Windows. We are looking for candidates with 4-5 years of experi
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Posted 4 days ago | Updated 18 hours ago

Network Engineering Operations Manager

SPARTA, Inc. dba Cobham Analytic Solutions

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Centreville, Virginia, USA

Full-time

In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for. Job Description: Parsons is looking for an amazingly talented Network Engineering Operations
Posted 11 days ago | Updated 3 hours ago

Systems Administrator

CDW

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Washington, District of Columbia, USA

Full-time

The System Administrator (SA) provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problem
Posted 5 days ago | Updated 3 hours ago