helpdesk administrator Jobs in chicago, il

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Help Desk III

Softworld, Inc.

Chicago, Illinois, USA

Contract

Job Title: Help Desk Job Location: Chicago, IL 60601 Onsite Requirements: Windows administration PC/Laptop break fix A/V support for video teleconferencing Job Description: We are seeking a dedicated Deskside Support Technician to join our ESA V program, providing essential IT services to multiple customers within the Department of Justice. The program encompasses a wide range of IT services, including help desk, deskside support, Windows workstation engineering and maintenance, managed prin

Help Desk Manager

VC5 Consulting

Chicago, Illinois, USA

Full-time

Positon: Help Desk Manager Position Overview: We are seeking a Help Desk/Service Desk Manager to lead a team of 4 Service Desk agents and oversee remote support operations for offices in Los Angeles, San Francisco, Dallas, Washington D.C., and New York. Key responsibilities include managing IT systems such as SCCM, SolarWinds Service Desk, Office 365, and Active Directory. Key Responsibilities: Team Leadership: Provide guidance and mentorship to the Service Desk team to ensure exceptional custom

Entry level Desktop support

Sunrise Systems, Inc.

Chicago, Illinois, USA

Contract

Looking for a Onsite Entry level Desktop Support in Chicago, IL. Job Details: Job Title: Entry Level Desktop Support Job Duration: 6 Months on W2 Job Location: Chicago, IL 60611 Job Description: Responsibilities: As a Support Specialist, you will perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer s

Help Desk Analyst

Network Data Systems

Schaumburg, Illinois, USA

Full-time

The Help Desk Analyst will support NDS at their Schaumburg HQ by providing support to include technical advice, guidance, and informal training to end users (local and remote) for hardware and software. Perform necessary diagnostic and corrective actions for hardware and software problems. Respond, resolve and document all service tickets using NDS proprietary ticketing system. Provide high level of customer satisfaction in a timely manner. The right candidate will possess a balance of both tech

Help Desk Analyst/Service Desk Analyst/Senior Support Analyst - REMOTE

SecureKloud Technologies Inc.

Remote

Contract

Job title: Help Desk/Desktop Support Job Location: REMOTE Long term contract Job Responsibilities Under general supervision, a Senior Technical Support Specialist provides first-tier support to end users with hardware, custom and third-party software applications, networks, telephony systems, AS/400, and application security issues. Documents initial analysis and data gathering of issues. Documents resolution to reported problems. Acts as first point of contact for end users at Help Desk and es

Help Desk Analyst

Robert Half

Woodridge, Illinois, USA

Full-time

Description We are looking to recruit a detail-oriented Help Desk Analyst in the Wholesale Distribution - Dur Goods industry, based in WOODRIDGE, Illinois, United States. This role offers an exciting opportunity to provide technical support, troubleshoot problems, and assist with various tasks associated with the MIS department. Responsibilities: Provide troubleshooting assistance to employees to resolve technical issues Carry out day-to-day tasks associated with the MIS department Learn and ada

SharePoint Support Analyst

Genius Road, LLC

Remote or Austin, Texas, USA

Contract

SharePoint Support Analyst Contract Length: 12-18 months Location: Austin, TX (Remote must be local to the Austin area) Our client is looking for a dynamic, energetic SharePoint Support Analyst who welcomes all tasks with a smile and a positive attitude! The ideal consultant will enjoy the challenge of working on multiple projects with limited supervision and have the ability to successfully use initiative and independent judgment in a face-paced environment. **NOT ACCEPTING 3RD PARTY CANDIDATES

Business Process Specialist

BAMM

Remote

Full-time

About The Role:As an Operations Specialist Strategic Initiatives, you will play a crucial role in the Services Operations team, focusing on converting our strategy into action with impact to our clients and employees. Your responsibilities include management of documentation, requirements, and schedules for strategic initiatives, including the development of internal project plans and real-time tracking systems. With exceptional organizational and communication skills, you will effectively coord

CSI Engineer - Mainframe

CDW

Chicago, Illinois, USA

Full-time

The primary purpose of this position is to support project team members when transitioning new customers into Managed Services. Primary Duties & Responsibilities: Service Delivery - 60% Job Weight Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to gather requirements, create standardized documentation in support of Operations obligations, and ensure those processes meet or exceed the business needs.Review services agreements and sales collateral to gain

System Administrator, Senior

Moffatt & Nichol

Remote

Full-time

Moffatt & Nichol is seeking a Senior System Administrator to assist with the daily administration of the network and server infrastructure as well as provides advanced computer-related support to M&N employees in all geographical locations. The Senior System Administrator assists with the daily administration of the network and server infrastructure as well as provides advanced computer-related support to Moffatt & Nichol employees in all geographical locations. Computer-related issues may inclu

Help Desk Technician

Infinity Technologies

Remote

Full-time

Position: Help Desk Support Technician (Level I) Details: Full Time, Mon-Fri 8A to 5P EST Annual Salary: $42,500 Additional Benefits: Health/dental/vision, educational reimbursements, training opportunities, 401k retirement Job Location: 100% Remote Work From Home Please send resume PDF format to JOB DESCRIPTION SUMMARY We have an immediate need for a Help Desk Technician (Level I). The Help Desk Technician will be part of a team responsible for providing first line support our client base of

Tier 1 - Help DeskTechnician - Remote

TransAmerica Technology Services

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-us

IT Operational / READINESS COORDINATOR

TalTeam

Remote

Contract

IT OPERATIONAL SERVICE READINESS COORDINATOR Location: Owings Mills, MD Contract to hire a role (Primarily remote they need to come onsite whenever required that can happen in a month 2 or 3 or in 6 months.) Job Description: Looking for a IT Service Readiness Coordinator, this person will be working with the project management team, and will be handling , managing and facilitating the project and coordinating with the project management team so it can go live. This is NOT a project management ro

Project Manager - OCM

Ekman Associates, Inc.

Remote or Menlo Park, California, USA

Full-time, Contract

Title: Project Manager Location: Remote Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands. Summary: We are seeking a highly talented and motivated Project Manager to manage an onboarding and career program within the organization. This role will manage onboarding and a technical training program for IT Support Teams (IT Operations, IT Help Desk, Infrastructure) fo

Help Desk

Apexon

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign

Salesforce Administrator (Remote) - ASA24-088230000

Compu-Vision Consulting, Inc.

Remote

Contract, Third Party

Position: Advanced Salesforce Administrator Location: Remote (Candidates Local to Boston, MA preferred) Overview: Under the supervision of the Senior Product Manager or designee, the Advanced Salesforce Administrator is responsible for overseeing the day-to-day management of the client's Salesforce environment. This role is also the primary technical resource for addressing items in the product backlog, from refining requests to building solutions and handling deployments. With over 200 interna

IAM Service Delivery Manager

Kforce Technology Staffing

Remote or Spring, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a IAM Service Delivery Manager in Spring, TX. Summary: The Service Manager role assures the smooth delivery of the IAM solutions. This role is responsible for assuring that tickets are addressed in a timely manner and that incoming requests are appropriate routed to the technical support team and SMEs. This role also tracks the normal operational details of the service, such as maintenance and support renewals, RFC creation, and metrics repo

Customer Technical Specialist I (Chicago)

Apex Systems

Chicago, Illinois, USA

Full-time

Job#: 2001110 Job Description: HYBRID CUSTOMER TECHNICAL SPECIALIST OPENING Role: Technical Support Specialist Location: Chicago, IL 100% Remote with onsite as needed at customer request Pay Rate: Competitive based on experience All interested and qualified candidates can please contact Schuyler Moose at Apex Systems Inc. has a need for a CUSTOMER TECHNICAL SPECIALIST to become part of our client's Health Solutions Management division, which focuses on Healthcare IT solutions for our Federal, S

AWS Cloud Solutions Architect & Operations Manager

JMS Technical Solutions

Remote

Full-time

Our client is looking for an AWS Cloud Solutions Architect & Operations Manager. This is a fully-remote/full-time/direct hire position Hourly based on experience: $150k-$190k We re looking for a cloud solutions architect and operations manager to lead the evolution and maintenance of our client's cloud infrastructure on AWS. You ll be responsible for designing, implementing, and managing cloud solutions that support our data science and software development teams. You ll also collaborate with ot

Helpdesk Support

Millennium Global Technologies

Remote

Contract

Position Helpdesk Support Location Remote Duration 6 months Summary: The main function of a Help Desk Specialist is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Job Responsibilities: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity May