helpdesk analyst Jobs in atlanta, ga

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IT Helpdesk Analyst

Federal Soft Systems Inc.

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Conyers, Georgia, USA

Contract

MUST be Bilingual, Spanish/English About the role: Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senio
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Posted 1 day ago

Bilingual Help Desk Analyst 1

Indus River Technologies Inc.

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Conyers, Georgia, USA

Contract

Job Title: Bilingual Help Desk Analyst 1 Location: 2206 East View Parkway, Conyers, GA 30013 Interview Type: Either Web Cam or In Person LOCAL CANDIDATES Job DescriptionThis position is located at DDS Headquarters in Conyers, Georgia.MUST be Bilingual, Spanish/EnglishUnder direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.Provides technical assistance to both internal and external customers for tier
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Posted 1 day ago

Help Desk System Analyst

3i People, Inc.

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Atlanta, Georgia, USA

Contract

We have a position for a Help Desk System Analyst with one of our clients in Atlanta, GA for an initial contract duration of 6 months. s and all those authorized to work in the US are encouraged to apply. We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential technologies while delivering top-notch customer service. As a Help Desk System Analyst, you will play a c
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Posted 13 hours ago

Help Desk Analyst

Robert Half

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Remote or Pittsburgh, Pennsylvania, USA

Contract

Description We are looking for a dedicated Help Desk Analyst to join our team in Pittsburgh, Pennsylvania. In this long-term contract role, you will provide technical support to ensure smooth operations across various systems and platforms. This position requires strong communication skills, proactive problem-solving abilities, and a collaborative mindset to deliver exceptional service. Responsibilities: Provide timely and effective technical support for hardware, software, and system configura
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Posted 6 days ago | Updated 10 hours ago

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems
Posted 18 days ago | Updated 1 hour ago

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems
Posted 35 days ago | Updated 1 hour ago

Remote Helpdesk Support Analyst

Apex Systems

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Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2067512 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 49 days ago | Updated 2 hours ago

Remote Helpdesk Support Analyst

Apex Systems

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Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2065895 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 60+ days ago | Updated 2 hours ago

Helpdesk Support Specialist (Smyrna, GA - 100% onsite)

Activesoft, Inc.

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Smyrna, Georgia, USA

Contract

Helpdesk Support Specialist 4-months contract -5 days/week onsite in Smyrna, GA - 100% onsite Description: Microsoft Office Suite (Excel, Word, etc.) Windows 10, Active Directory VMware Horizon, thin clients (Stratodesk, Wyse, IGEL) Exchange, file/print servers, PC/laptop/printer support Mobile devices (Android), password resets, and network connectivity We're Looking For Someone Who: Brings a positive attitude and proactive mindset Is reliable, organized, and thrives in a hands-on support role
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Posted 12 days ago | Updated 19 hours ago

Manager 2, HelpDesk Manager/Desktop Support

Intuit

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Atlanta, Georgia, USA

Full-time

Come join Intuit's IT Workforce Care Technology Team as a TecIntuit Regional Onsite Care Manager. Our Team provides Intuit's workers across multiple global locations with daily services and support associated with keeping everyone in the company productive and secure each day. The solutions we deploy and support include personal productivity technology (laptops, mobile devices), printers, video conferencing, IT infrastructure, security, access, collaboration tools and software. We operate at sc
Posted 35 days ago | Updated 1 hour ago

SAP Help Desk (Finance)

PY DATA, INC.

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Remote

Contract

SAP Help Desk (Finance) Duration: 1 year + Location: 100% Remote Our enterprise customer needs someone who can provide SAP support, someone who has supported FICO in order to support tickets coming in from the migration of SAP to Workday. This is remote and at least a year long. Description Our enterprise customer has embarked on an SAP to Workday migration. As part of the road map, one of my Directors needs someone to join his SAP team to provide Helpdesk/SAP support. This role would be sort o
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Posted 20 hours ago

Helpdesk Tech I

Scientific Games

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Alpharetta, Georgia, USA

Full-time

Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary pe
Posted 60+ days ago | Updated 1 hour ago

Tier I Helpdesk

Kforce Technology Staffing

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Remote or Tampa, Florida, USA

Full-time

RESPONSIBILITIES: Kforce has a client that is seeking a Tier I Helpdesk in Tampa, FL. We are seeking a remote tier one helpdesk associate to join our team: * Provide Level 1 support for hardware and software issues * Troubleshoot Windows 11, Office Suite, Teams, Outlook/Exchange, network issues, printers, and browsers * Support remote access issues using Dameware * Assist with multifactor authentication and other technical support tasks * Handle phone, email, and Teams support requests while mu
Posted 15 days ago | Updated 7 hours ago

OPS Help Desk Student Assistant

University of Florida

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Remote or Gainesville, Florida, USA

Full-time

OPS Help Desk Student Assistant Job no: 535676 Work type: Student Ast Location: Remote/Flexible Categories: Office/Administrative/Fiscal Support, Student Services Department:18300000 - ED-LASTINGER CENTER Classification Title: OPS Help Desk Student Assistant Job Description: The Helpdesk Representative II provides Level 1 and 2 remote technical support to the center's online initiatives including programs such as Early Learning Florida, Lastinger Coaching, and the Math and Literacy Matrix
Posted 2 days ago | Updated 1 hour ago

IT/Helpdesk Specialist

SimVentions, Inc

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Remote or Dahlgren, Virginia, USA

Full-time

Overview SimVentions, consistently voted one of Virginia's Best Places to Work, is looking for a Helpdesk Support Specialist to join our team and provide on-site, user technical support for a classified communications modeling system. The typical schedule for this position requires four 10-hour days per week. This position requires an Active Top Secret Clearance. To be considered for this role, you must have an ACTIVE Top Secret Clearance or a Secret Clearance with TS Eligibility. Clearance A
Posted 18 days ago | Updated 1 hour ago

Principal Help Desk System Administrator

SAIC

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Remote

Full-time

Job ID: 2505269 Location: REMOTE WORK, PR, US Date Posted: 2025-05-05 Category: Information Technology Subcategory: Sys Administrator Schedule: Full-time Shift: Day Job Travel: Yes, 25 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: Yes Description The primary responsibility of this position is to provide comprehensive remote and on-site support for Cloud-Based Command and Control (CBC2) systems to AD/ANG users
Posted 23 hours ago | Updated 11 hours ago

Help Desk Support Technician

ConsultNet, LLC

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Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh
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Posted 60+ days ago | Updated 1 hour ago

Helpdesk Technician

TEKsystems

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Remote or Topeka, Kansas, USA

Full-time

Must reside in the Topeka KS area Once up to speed after training will work remote from home 4 days a week and onsite 1 day a week. Will consider entry level candidates with IT degree or IT certifications. Description: Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users
Posted 7 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by workin
Posted 60+ days ago | Updated 1 hour ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by workin
Posted 60+ days ago | Updated 1 hour ago