helpdesk analyst Jobs in bay area, ca

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Help Desk Analyst

Robert Half

•

Pleasanton, California, USA

Full-time

Description We are on the search for a Help Desk Analyst II to join a team based in Pleasanton, California. In this role, you will be the first point of contact for employees experiencing IT issues, ensuring efficient resolution and high levels of customer satisfaction. You will also be responsible for the installation, monitoring, and maintenance of user workstations, operating systems, and applications. This role offers a contract to hire employment opportunity. Responsibilities: Address inte
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Posted 2 days ago | Updated 4 hours ago

Helpdesk Analyst

Bayside Solutions

•

Dublin, California, USA

Contract

Helpdesk Analyst W2 Contract Salary Range: $52,000 - $62,400 per year Location: Dublin, CA - Onsite Role Job Summary: This Helpdesk Technician position focuses on telephone support for corporate users, distribution center users, and retail store employees. We require someone flexible and able to work various shifts during a Monday to Friday work week. Duties and Responsibilities: Provide helpdesk support by answering, evaluating, and prioritizing incoming telephone, voicemail, and email re
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Posted 7 days ago | Updated moments ago

Help Desk Analyst

Robert Half

•

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 15 days ago | Updated 4 hours ago

Helpdesk Analyst

Apexon

•

Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 52 days ago | Updated 17 days ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 21 days ago | Updated 1 day ago

Help Desk Technician / Software Trainer

Ledgent Technology

•

San Francisco, California, USA

Full-time

Help Desk Technician / Software Trainer with Law Firm Support Experience FTE - Hybrid Locations: San Francisco, Oakland, Sacramento, San Diego Salary: $32/hr - $42.30/hr Prefer Local Candidates 3 - 5 Years Experience Essential duties and responsibilities include: Provide professional and effective Level 1 help desk support, including track help desk requests and troubleshoot user issues Escalate user issues for additional troubleshooting and resolution to Level 2 support, or the IT Directo
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Posted 22 days ago | Updated moments ago

IT Help Desk Support

Bayforce

•

San Ramon, California, USA

Full-time

The Service Desk Technician is responsible for assistance in the delivery, configuration, setup, maintenance, and troubleshooting of computer systems, hardware, and software. As a Service Desk Technician, you will work closely with the other members of the IT team to solve user issues and escalate tickets as needed. Respond to IT Help queries on the phone, via email, in person, or through remote access. Log incidents, and status in ServiceNow.Offer technical assistance in the configuration, set
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Posted 15 days ago | Updated 15 days ago

Entry-level Software Development Role

Year Up

•

San Francisco, California, USA

Full-time

Year Up is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at
Posted 17 days ago | Updated 1 hour ago

Entry-level Software Development Role

Year Up

•

Pleasant Hill, California, USA

Full-time

Year Up is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at
Posted 16 days ago | Updated 1 hour ago

Entry-level Information Technology (IT) Role

Year Up

•

Pleasant Hill, California, USA

Full-time

Year Up is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at
Posted 17 days ago | Updated 1 hour ago

Bay Area Desktop Support Engineer/ Law Firm Help Desk Support

Motion Recruitment Partners, LLC

•

San Francisco, California, USA

Full-time

Desktop Support -San Francisco based with travel to Palo Alto Summary: The San Francisco office is looking for an experienced Desktop Support Engineer to support the Information Technology department. This is an international law firm of approximately 1,200 lawyers located in 13 offices in six countries. If you are looking to work in a friendly, collaborative environment that affords unique opportunities to expand your professional development, this role is for you. The ideal candidate will ha
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Posted 5 days ago | Updated 4 hours ago

Entry-level Information Technology (IT) Role

Year Up

•

Menlo Park, California, USA

Full-time

Year Up is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at
Posted 17 days ago | Updated 1 hour ago

IT Support

OpenAI

•

San Francisco, California, USA

Full-time

About the Team As part of the IT team, you will work in a secure, employee-focused, and highly technical environment. We work hard to make sure our diverse team of researchers, engineers, and operations/people specialists have the tools they need to work comfortably, securely, and with minimal interruptions. We work closely with our friendly and accomplished Security team to secure and update our endpoints and corporate infrastructure. We also collaborate with the People team, including HR prof
Posted 38 days ago | Updated 3 days ago

Technology Success Consultant- San Francisco

Apex Systems

•

San Francisco, California, USA

Full-time

Job#: 2019932 Job Description: Our great client in San Francisco, CA has an immediate opening for a Technology Success Consultant. This is a 6 month contract to hire opportunity. If you are interested please apply with resume to . We'll need someone who can support technology and also drive adoption of our technology and run training classes. Specifically, you will be responsible for:Providing Level 1 and 2 support, as needed; Level 3 issues will be escalatedManaging proprietary software change
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Posted 53 days ago | Updated 8 hours ago

CAPPS Financials Technical Support Specialist

Allied Consultants, Inc.

•

Remote

Contract, Third Party

OverviewAllied Consultants, Inc. is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced CAPPS Financials Technical Support Specialist to be a key resource on a technical services team. Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cos
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Posted 9 days ago | Updated 2 days ago

Urgent-Help Desk Technical Support-Columbus, OH-100% Remote-only ohio

Halcyon Solutions, Inc.

•

Remote or Columbus, Ohio, USA

Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: Service Desk - (734953) Location: Columbus, OH-100% Remote (Only ohio candidates strictly) Duration: long term Contract This is Work from Home 100% Remote Vendor / Candidate must be able to provide a laptop/computer, USB headset, and a consistent internet connection for the work The client is state of ohio and Department is DAS Years of
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Posted 9 days ago | Updated 12 hours ago

Senior Systems Engineer/ San Mateo, CA

Motion Recruitment Partners, LLC

•

San Mateo, California, USA

Full-time

This company is revolutionizing the way businesses manage their finance, accounting, and technology needs. As a cutting-edge, cloud-based outsourcing firm, we serve a diverse range of small to large enterprises across various sectors. We offer world-class talent and personalized service, backed by an innovative online portal that lets you oversee all your operations seamlessly. We are currently looking for a skilled Senior Windows/Network Systems Engineer to join our team. This is a full-time,
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Posted 2 days ago | Updated 4 hours ago

On-Site Support Technician

TEKsystems c/o Allegis Group

•

Oakland, California, USA

Full-time

Description: On-Site Support Technician Split between two locations in California (Santa Clara and Fairfield). This person will be responsible for On-site support troubleshooting, printers, discovery, desktop support (hardware) and will assist in mid-level service requests at the site. Active Directory and any Cloud, CI/CD or further experience is a plus. This person must love being on-site and working with internal teams and employees. This job is somewhat physically demanding and this person w
Posted 2 days ago | Updated 4 hours ago

Help Desk

Apexon

•

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 51 days ago | Updated 3 days ago

On-Site Support Technician

TEKsystems c/o Allegis Group

•

Walnut Creek, California, USA

Full-time

Description: On-Site Support Technician Split between two locations in California (Santa Clara and Fairfield). This person will be responsible for On-site support troubleshooting, printers, discovery, desktop support (hardware) and will assist in mid-level service requests at the site. Active Directory and any Cloud, CI/CD or further experience is a plus. This person must love being on-site and working with internal teams and employees. This job is somewhat physically demanding and this person w
Posted 2 days ago | Updated 4 hours ago