helpdesk manager Jobs in dallas, tx

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Mac Support Analyst

BuzzClan LLC

•

Dallas, Texas, USA

Contract

BuzzClan is an elite business consulting firm collaborating to provide software, advisory & implementation services. BuzzClan is a certified partner for most of the tier 1 cloud, hardware & software providers. Being a vertically integrated solutions company, BuzzClan is known for their capability in the IT Services space.Title - Mac Support Analyst Location - DownTown Dallas, TX (100% onsite) Job Tenure - Full Time In this role, you will be responsible for being a point of contact for end users
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Posted 21 days ago | Updated 14 hours ago

Desktop Support

Veloc Inc.

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Coppell, Texas, USA

Full-time

Desktop Support DESCRIPTION: This position has primary responsibility for managing all support calls that come into the department that is escalated by the IT Service Desk, whether through e-mail, phone, or walk-ins. Tier 1 problems should be resolved by the IT Service Desk Engineer. This person should be a team player with the ability to bring new ideas to the team and to openly and regularly share knowledge with the team. There is regular interaction with staff outside of the IT area, which re
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Posted 10 days ago

Five9 Developer

Yash Technologies

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Dallas, Texas, USA

Third Party, Contract

Roles and Responsibilities of a Five9 Developer: Solution Design and Development: Work closely with stakeholders to understand business requirements and design custom solutions within the Five9 platform to meet those needs. This may include creating custom workflows, call flows, integrations with other systems, and developing custom applications using Five9's APIs.Customization and Configuration: Customize and configure Five9's contact center software to align with the unique needs and processes
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Posted 29 days ago

Support Specialist

R2 Technologies, Inc.

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Plano, Texas, USA

Full-time

Our client DFW based client is a non-profit organization that has been around for over 50+ years. They are hiring a Support Specialist. This company is a community leader in providing responsive, innovative educational solutions. Work in a dynamic environment with colleagues all striving to give children the best learning experiences possible. Here s how you will impact the company: Support school administrative and technical staff through the on-boarding and on-going computer management process
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Posted 38 days ago | Updated 17 hours ago

IT Technical Support

InfiCare Technologies

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Dallas, Texas, USA

Contract

Job Title: IT Technical Support Location: Dallas TX Duration: 6-8 Months Contract with Possibility of Hiring Full Time. Note: This will be 100% onsite role (M-F). Shift timing for our team will be 8:30 am to 17:30 need coverage during this time. Job Description: Ticket management Service / Help Desk Management Software support / maintenance Data center Management Incident Management Change management Network Management OS-Win 10, Win 2008, Win 2012, WES8 Active directory, Group policy, DHCP,
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Posted 24 days ago | Updated 10 hours ago

Help Desk Specialist

Motion Recruitment Partners, LLC

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Irving, Texas, USA

Full-time

Job Description Our Client, a leading Home Health company is looking for a Help Desk Analyst for their team. The company has been expanding and looking for experienced personnel to aid in their technological upgrades. This is an opportunity to work for an established and growing company. They are ideally looking for someone with experience in Windows, Microsoft Active Directory, Windows 10/11, PC hardware, printing, peripherals, mobile devices, remote access, and productivity applications (Off
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Posted 1 day ago | Updated 8 hours ago

Help Desk Lead (Hybrid DFW, TX)

Elan Partners

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Irving, Texas, USA

Full-time

Direct Hire Opportunity No Sponsorship Hybrid - Onsite first 3 months in Irving, then 3 days in office, 2 days remote. Are you a motivated Help Desk Lead who is looking to join a small but mighty support team? Our client is seeking a sharp, go-getter type that is willing to share their technical knowledge with the team and offer growth and process improvement ideas. Requirements: 3-4+ years of overall Desktop Support experience1+ year of leadership experienceExperience supporting using these sys
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Posted 60+ days ago | Updated 24 days ago

MAC/Windows Helpdesk Analyst

TEKsystems c/o Allegis Group

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Carrollton, Texas, USA

Full-time

Preferred qualifications A+ Certification Net+ Certification Apple Certified Support Professional Ideal candidate will be heavier Mac than Windows but will have experience with both. Description: Client seeking a qualified IT help desk technician to assist users and partner offices with questions and problems concerning computer systems, hardware, and software. The technician will work with end users remotely and in person, guiding them through systems configuration and troubleshooting, while ai
Posted 2 days ago | Updated 8 hours ago

Technical Support Analyst

Robert Half

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Dallas, Texas, USA

Full-time

Description We are offering an exciting opportunity for a Help Desk Analyst I in Dallas, Texas. In this role, you will be a part of our team, providing Level 1 and 2 support. The ideal candidate should be proficient in using Ticketing Systems. This role does not involve any contract or contract work. Responsibilities: Provide Level 1 and Level 2 helpdesk support to our users Resolve technical issues related to our products and services Collaborate with team members to improve system performance
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Posted 1 day ago | Updated 9 hours ago

Help Desk Analyst

DMI

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Dallas, Texas, USA

Full-time

About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a
Posted 15 days ago | Updated 9 hours ago

Help Desk Technician

SNI Technology

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Addison, Texas, USA

Full-time

Job Description Help Desk Technician - Dallas, TX SNI Technology is looking for an experienced Help Desk Technician looking for a new opportunity in Dallas, TX. The ideal candidate will have a strong technical background, including expertise in Microsoft ecosystems, Adobe suite applications, Google Workspace, ServiceNow ticketing systems, and Apple device management and have exceptional customer services skills. Responsibilities Provide technical support and troubleshooting for software, hardwar
Posted 28 days ago | Updated 10 hours ago

Helpdesk Technician

NTT DATA Americas, Inc

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Remote or Nova Scotia, Canada

Contract

NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Technician to join our team Remote in Canada.Job Description: Maintain a high degree of customer service for all support queries and adhere to all service level agreements. Receiving, logging, and managing calls via telephone using Service Now. Provide first call r
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Posted 9 days ago | Updated 9 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 20 days ago | Updated 19 hours ago

CAPPS Financials Technical Support Specialist

Allied Consultants, Inc.

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Remote

Contract, Third Party

OverviewAllied Consultants, Inc. is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced CAPPS Financials Technical Support Specialist to be a key resource on a technical services team. Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cos
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Posted 7 days ago | Updated 19 hours ago

Controls Engineer

CEI Group

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Garland, Texas, USA

Full-time

Overview The Corporate Controls Engineer will be a member of the Corporate Controls Engineering Department. He/she will work on controls and automation projects to install new manufacturing systems and upgrade existing manufacturing systems in all of companies manufacturing facilities. He/she will provide on-site support for controls and automation activities at the Manufacturing Facility. The Corporate Controls Engineer will report directly to the Corporate Controls Engineering Manager. He/she
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Posted 60+ days ago | Updated 10 days ago

Urgent-Help Desk Technical Support-Columbus, OH-100% Remote-only ohio

Halcyon Solutions, Inc.

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Remote or Columbus, Ohio, USA

Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: Service Desk - (734953) Location: Columbus, OH-100% Remote (Only ohio candidates strictly) Duration: long term Contract This is Work from Home 100% Remote Vendor / Candidate must be able to provide a laptop/computer, USB headset, and a consistent internet connection for the work The client is state of ohio and Department is DAS Years of
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Posted 8 days ago | Updated 1 day ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 50 days ago | Updated 2 days ago

MS Dynamics CRM Developer

Mitchell Martin, Inc.

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Addison, Texas, USA

Full-time, Contract

Our client, A national health care establishment, is seeking a MS Dynamics CRM DeveloperLocation: Hybrid/ Addison, TX Position Type: Full-TimeSummary: The Software Development Analyst II - CRM reviews, analyzes, and modifies programming systems including coding, testing, debugging, and documenting programs for new or existing systems in accordance with project plans and specifications. They are responsible for delivering quality customer service, as well as, incorporating and adhering to require
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Posted 24 days ago | Updated 9 hours ago

Help Desk Analyst

Robert Half

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Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 14 days ago | Updated 9 hours ago

Helpdesk Analyst

Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 50 days ago | Updated 16 days ago