helpdesk support analyst Jobs

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IT Help Desk Analyst

Innova Solutions, Inc

•

Kennesaw, Georgia, USA

Contract

One of the client of Innova Solutions is immediately hiring for IT Help Desk Analyst - Alpharetta, Atlanta, Athens, Cumming, Canton, Duluth, Johns Creek, Kennesaw, Lawrenceville, Norcross, Roswell, Woodstock GA (Hybrid Onsite position) Position: Help Desk Consultant Location: Alpharetta, Atlanta, Athens, Cumming, Canton, Duluth, Johns Creek, Kennesaw, Lawrenceville, Norcross, Roswell, Woodstock GA Employment: Contract Description: We are seeking a skilled and motivated IT Support Technician with
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Posted 60+ days ago | Updated 13 days ago

Help Desk Analyst II - NISSC II - CMSFS

Jacobs

•

Colorado Springs, Colorado, USA

Full-time

Position Title: Help Desk Analyst II Location: Cheyenne Mountain Space Force Station, Colorado Springs, CO Relocation Assistance: None available at this time Remote/Telework: NO - Not available for this position Clearance Type: DoD Top Secret w/ SCI Eligibility Shift: Shift work is required to support 247 operations. It is important to be available to work any shift/designated hours required including nights, weekends, and holidays on a modified Panama schedule, and can remain on-site for e
Posted 58 days ago | Updated 2 hours ago

Client looking for EHR Helpdesk Analyst at Remote

Stellar IT Solution

•

Remote or Durham, North Carolina, USA

Full-time, Third Party, Contract

Our Fortune 500 client is looking for an EHR Helpdesk Analyst to work on their project based out of Raleigh, NC / Remote. Job Title: EHR Helpdesk Analyst Location: Raleigh, NC / Remote Duration: 12months Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative sta
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Posted 35 days ago | Updated 6 hours ago

Help Desk/IT Support (Bilingual - Spanish)

Atash Enterprises, LLC

•

Conyers, Georgia, USA

Contract

Tittle: Help Desk Location: Conyers, GA Required Skills: Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets outside of SLA s until resolved. Install and perform minor repa
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Posted 16 hours ago

Helpdesk Support (Help Desk Field Support)

Amsys Innovative Solutions

•

Houston, Texas, USA

Full-time

A Help Desk (HD) Technician specializing in the deployment of devices across Windows, Mac, and Linux platforms, with basic networking skills and travel requirements, typically has the following responsibilities and qualifications: Responsibilities: Device Deployment: Install, configure, and deploy devices (Windows, Mac, Linux) on-site for clients or within the organization. Network Support: Handle basic networking tasks, such as setting up routers, switches, and troubleshooting connectivity iss
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Posted 1 day ago | Updated 1 day ago

Help Desk Support Technician

Decisionpoint Corporation

•

Baltimore, Maryland, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r
Posted 60+ days ago | Updated 11 hours ago

Help Desk Support Technician

ConsultNet, LLC

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Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh
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Posted 60+ days ago | Updated 1 hour ago

Help Desk Analyst

Rivi Consulting Group

•

Richmond, Virginia, USA

Contract

Help Desk Analyst 4 In-person interview (F2F is mandatory) Job description The Help Desk Analyst 4 is responsible for assisting and providing technical support for LiveScan agencies statewide, to answer questions from agencies and IT suppliers about the LiveScan onboarding process, to answer and track incoming calls and email requests for technology assistance related to purchasing new equipment and upgrading existing equipment, to answer questions related to establishing network connectivity fr
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Posted 60+ days ago | Updated 26 days ago

Help Desk Analyst or Helpdesk Technician @ Houston, TX (Onsite)

USG, Inc.

•

Houston, Texas, USA

Third Party, Contract

Title: End User Support Specialist Location: Houston, TX (onsite) Need local consultants only Duration: 6 8 months Rate: $13/hr Provide support for all phases of the personal computer lifecycle. Role Accountabilities Image and complete computer builds, and finalize the installation to the business core load specification as assigned Receive materials, inventory systems and parts, and maintain accurate asset and inventory management records using approved procedures and work processes Respond
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Posted 60+ days ago | Updated 1 hour ago

Help Desk Analyst

MRoads

•

Conyers, Georgia, USA

Contract

Role : Help Desk Analyst Location : Conyers, GA Duration : Long Term Contract Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved. Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assis
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Posted 8 days ago

Help Desk Analyst 1 (Bilingual - Spanish) --- Atlanta, GA

TetriQ Solutions LLC

•

Georgia, USA

Contract

MUST be Bilingual, Spanish/English Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level managemen
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Posted 8 days ago | Updated 20 hours ago

Help Desk Analyst (Local to GA)

Kloudhunt LLC

•

Conyers, Georgia, USA

Contract

Hi,Hope you are doing well!Kindly check the job description below, if interested share your updated resume ASAP.Position Title - Help Desk AnalystDuration - Long time contractLocation - Conyers, GeorgiaDetail Job Description:LOCAL CANDIDATES *MUST be Bilingual, Spanish* *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer servi
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Posted 19 days ago | Updated 18 hours ago

Help Desk Analyst in Richmond, VA (Onsite) - 765647

Super Technology Solutions, Inc.

•

Richmond, Virginia, USA

Contract

One of our premier clients is looking for a Help Desk Analyst in Richmond, VA for a contract position. If interested, please submit your resume ASAP indicating (1) current location (2) desired hourly rate, W2 or 1099? (3) Your email address. Roles and Responsibilities: Identify the root cause of problems and implement solutions by gathering and analyzing available information. Track incoming calls and email requests for assistance. Perform other duties as assigned. REQUIRED SKILLS: Advanced comp
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Posted 28 days ago

Help Desk Analyst

PeopleNTech

•

Conyers, Georgia, USA

Contract, Third Party

Role: Help Desk Analyst 1 Location: 2206 East View Parkway Conyers, GA 30013 Agency Interview Type: Either Web Cam or In Person Duration; Long Term Contract Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Complete Description: LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* *MUST have Call Center exp* Provides
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Posted 30 days ago

EHR Helpdesk Analyst 1st Shift

Expert Technology Services

•

North Carolina, USA

Full-time, Third Party

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 1st Key Responsibilities Provide support for Epic applications, workflows, access, printing, and integration issues. Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems. Troubleshoot complex application, account, and workflow issues re
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Posted 33 days ago | Updated 15 hours ago

Help Desk Analyst - Richmond, VA

NovaLink Solutions

•

Richmond, Virginia, USA

Third Party, Contract

Job Title: Help Desk Analyst - Onsite Richmond, VA Duration: 12 Months Location: Richmond, Virginia - 23219 About the role: The incumbent is responsible for assisting and providing customer support, by telephone, email and other means, as part of a larger effort by the Organization to improve communications with the public and customer services. In addition will: Become familiar with Organization services. Answer questions from the public, business, government agencies and others. Identify the r
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Posted 36 days ago | Updated 23 days ago

Help Desk Analyst

Data Processing Resources

•

White Plains, New York, USA

Full-time

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr
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Posted 60+ days ago | Updated 10 hours ago

Helpdesk Analyst 2nd Shift

V-Soft Consulting Group, Inc

•

Remote

Contract

Helpdesk Analyst 2nd Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 2nd Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Highly desired: Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Profi
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Posted 35 days ago | Updated 15 hours ago

Help Desk Technician - MIDS - TS/SCI W/ POLY

General Dynamics

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Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A care
Posted 52 days ago | Updated 1 hour ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t
Posted 60+ days ago | Updated 2 hours ago