helpdesk technician Jobs in boston%2c ma

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Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 38 days ago | Updated 21 hours ago

Supervisory Fishery Policy Analyst

USAJOBS

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Gloucester, Massachusetts, USA

Full-time

Duties As a Supervisory Fishery Policy Analyst, you will perform the following duties: Conducts probing, innovative interpretation and analysis of complex fishery and cooperative research polices, issues, and regulations as the relate to the region. Serves as technical expert, briefing senior management on likely issues or points of concern and preparing policy documents for a variety of audiences in order to communicate technical information. Executes controversial and complex programs, resour
Posted 12 days ago | Updated 9 days ago

IT Security Administartor

Reasonn

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Remote

Contract

IT Security Administrator Arlington, VA 6 Months+ Job Summary The IT security administrator will be responsible for day to day activities surrounding general user id administration and access control/resource authorization requests across multiple environments/systems. The successful candidate will also have an opportunity to further advance and broaden skill sets/ information security & technology acumen by being part of a diversified team working with highly skilled professionals. Responsibili
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Posted 4 days ago

IT Operational / READINESS COORDINATOR

TalTeam

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Remote

Contract

IT OPERATIONAL SERVICE READINESS COORDINATOR Location: Owings Mills, MD Contract to hire a role (Primarily remote they need to come onsite whenever required that can happen in a month 2 or 3 or in 6 months.) Job Description: Looking for a IT Service Readiness Coordinator, this person will be working with the project management team, and will be handling , managing and facilitating the project and coordinating with the project management team so it can go live. This is NOT a project management ro
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Posted 10 days ago | Updated 3 days ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 60+ days ago | Updated 11 days ago

IT Help Desk Coordinator

JBC powered by Workgenius

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Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
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Posted 25 days ago | Updated 17 days ago

AWS Cloud Solutions Architect & Operations Manager

JMS Technical Solutions

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Remote

Full-time

Our client is looking for an AWS Cloud Solutions Architect & Operations Manager. This is a fully-remote/full-time/direct hire position Hourly based on experience: $150k-$190k We re looking for a cloud solutions architect and operations manager to lead the evolution and maintenance of our client's cloud infrastructure on AWS. You ll be responsible for designing, implementing, and managing cloud solutions that support our data science and software development teams. You ll also collaborate with ot
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Posted 4 days ago

Remote AWS Cloud Solutions Architect and Operations Manager

Motion Recruitment Partners, LLC

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Remote or Phoenix, Arizona, USA

Full-time

A company in the research & consulting space is looking for a remote AWS Solutions Architect & Operations Manager to add to their growing team. In this role, you will be focused on designing and configuring scalable AWS service solutions for the functional, data science and software engineering groups. You will also be repsonsible for overseeing AWS budgeting and ultimately, picking a service offering best for overall cost efficiency. Lastly, you will oversee the work of a help desk team that is
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Posted 6 days ago | Updated 10 hours ago

Project Manager II

Kforce Technology Staffing

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Remote or Jacksonville, Florida, USA

Contract

RESPONSIBILITIES: A client with Kforce is seeking a Project Manager II to join their team remotely. Summary: The Project Manager will act as a lead for this project. Their primary responsibility will be to handle month long projects, managing schedules, and alignment of resources for about 200 projects over the course of the next year. This position does not require programming or engineering experience, but a good aptitude for understanding and using Web technology is essential. The ideal candi
Posted 15 hours ago | Updated 7 hours ago

Business Systems Analyst - Remote

Kforce Technology Staffing

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Remote or Jacksonville, Florida, USA

Contract

RESPONSIBILITIES: A client with Kforce is seeking Business Systems Analyst to join their team remotely. This position does not require programming or engineering experience, but a good aptitude for understanding and using Web technology is essential. The ideal candidate is comfortable around technology and software and has an eagerness to learn. Summary: As a Business System Analyst I for IdP Cloud Implementations, you will act as a project coordinator, implementation consultant, business analys
Posted 15 hours ago | Updated 7 hours ago

Senior .NET Full Stack Tech Lead - REMOTE

Chandra Technologies, Inc.

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Remote

Contract

Job Description: Corp to Corp Resumes are accepted. This is a Senior .NET Developer will be part of a development team and will assist in end-to-end system enhancement, system support and new development using C#, Bootstrap, CSS3, HTML5, TypeScript, JavaScript, Knockout, ASP.NET Webforms, .NET Core, MVC, Entity Framework ,Angular, Azure cloud services, Amazon Web Services (AWS), SQL Server including creating stored procedures, functions, tables and creating and maintaining SSIS packages and SSRS
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Posted 5 days ago

Client Services Support Specialist

Kforce Technology Staffing

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Remote or Ramsey, New Jersey, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Client Services Support Specialist in Ramsey, NJ. Essential Job Functions: * Support is provided via telephone, email, and web ticketing Customer Service: The Client Services Support Specialist provides support in the following areas: * Password Resets, account maintenance (i.e., domain, SAP, BW, MKM, Gmail, etc.) * Adds/Moves/Changes - for new hire/terminations * Printer installations, software installations * Access rights on domain - s
Posted 40 days ago | Updated 7 hours ago

HSES Help Desk Team Lead

Nelnet

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Remote

Full-time

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities. The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community inv
Posted 4 days ago | Updated 11 hours ago

End User Support Lead

Robert Half

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Remote or Jacksonville, Florida, USA

Full-time

Description We are in search of a skilled Help End User Support Specialist in Jacksonville, Florida. The role is centered on providing technical support to customers utilizing our software products. Key functions include troubleshooting software issues, instructing customers on software utilization, and assisting with software installation and configuration. This role is an exciting opportunity to join our support team. Responsibilities: Provide technical support to customers facing issues with
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Posted 3 days ago | Updated 11 hours ago

Systems Admin I - Service Desk

BAE Systems

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Remote or Roy, Utah, USA

Full-time

Job Description About BAE Systems Recognized annually as a Top Workplace in Utah consecutively since 2018, employees at BAE Systems enjoy an exceptional work culture, employment stability, growth opportunities, and job satisfaction knowing they are helping to protect the country through the development of the most technological advancements in our nation's history. Our work culture thrives on hard work, innovation, diversity, equity, and inclusion. About This Job Air and Space Force Solutions,
Posted 30 days ago | Updated 3 hours ago

IT Support Technician

Amentum

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Remote or Los Angeles, California, USA

Full-time

Amentum is seeking an IT Support Technician in Los Angeles, CA to support our DHS customer at their regional CONUS and OCONUS facilities. With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and remote support. With your experience with Windows operating systems including patching and updates, Active Directory, data encryption, and backup software, you w
Posted 4 days ago | Updated 10 hours ago

Finance Business Systems Administrator (Unanet)

Kforce Technology Staffing

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Remote or Columbia, Maryland, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Finance Business Systems Administrator (Unanet) in Columbia, MD. Duties Include: * Finance Business Systems Administrator will administer and maintain the Finance Platforms, including user setup (roles and access), permissions management, and system configurations * Configure and customize Unanet modules to align with business processes and requirements * Provide technical support to end-users, troubleshoot issues, and resolve system-relat
Posted 4 days ago | Updated 7 hours ago

ServiceNow App Developer

Data Systems Analysts Inc. (DSA)

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Remote or Charlottesville, Virginia, USA

Full-time, Contract

DSA is seeking a highly qualified ServiceNow App Developer with an active secret clearance to join our team remotely. Required Qualifications Active Secret Clearance BS degree in Engineering or Computer Science DoD 8570.01 IAT or IAM Level II certification At least five years of experience in information technology with specific focus on ServiceNow development and administration. Experience with JavaScript, REST API, MySQL, Linux Strong understanding and work experience in Web services, SOAP, e
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Posted 17 hours ago | Updated 11 hours ago

Senior Desktop Support, IT Support Technician

SiriusXM

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Remote or Los Angeles, California, USA

Full-time

Who We Are: SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love where
Posted 19 days ago | Updated 11 hours ago

AMER East Central Service Desk Manager

Stripe

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Remote or New York, New York, USA

Full-time

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important
Posted 59 days ago | Updated 11 hours ago