helpdesk Jobs in new york

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IT Helpdesk

TEKsystems

Remote or Maryland, USA

Full-time

Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users in a 24x7 capacity around the globe, with majority of locations based in USA. The calls vary from a very quick password resets, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help desk ticketing tools

OPS Help Desk Student Assistant

University of Florida

Remote or Gainesville, Florida, USA

Full-time

OPS Help Desk Student Assistant Job no: 535676 Work type: Student Ast Location: Remote/Flexible Categories: Office/Administrative/Fiscal Support, Student Services Department:18300000 - ED-LASTINGER CENTER Classification Title: OPS Help Desk Student Assistant Job Description: The Helpdesk Representative II provides Level 1 and 2 remote technical support to the center's online initiatives including programs such as Early Learning Florida, Lastinger Coaching, and the Math and Literacy Matrix

Tier I Helpdesk

Kforce Technology Staffing

Remote or Tampa, Florida, USA

Full-time

RESPONSIBILITIES: Kforce has a client that is seeking a Tier I Helpdesk in Tampa, FL. We are seeking a remote tier one helpdesk associate to join our team: * Provide Level 1 support for hardware and software issues * Troubleshoot Windows 11, Office Suite, Teams, Outlook/Exchange, network issues, printers, and browsers * Support remote access issues using Dameware * Assist with multifactor authentication and other technical support tasks * Handle phone, email, and Teams support requests while mu

Help Desk Support Representative

TEKsystems

Remote or Ann Arbor, Michigan, USA

Full-time

The Help Desk Representative will be located in Ann Arbor, MI, providing effective, live, Level 1 support. You will be taking roughly 15-30 calls a day inbound regarding a number of technical related issues. This representative will remotely diagnose and resolve routine problems including proprietary software, as well as hardware and peripheral equipment (touch screens, phones, printers, etc.) for a multitude of retail stores across the world. They will follow up with customers to ensure calls a

Help Desk Analyst

Robert Half

Remote or Pittsburgh, Pennsylvania, USA

Contract

Description We are looking for a dedicated Help Desk Analyst to join our team in Pittsburgh, Pennsylvania. In this long-term contract role, you will provide technical support to ensure smooth operations across various systems and platforms. This position requires strong communication skills, proactive problem-solving abilities, and a collaborative mindset to deliver exceptional service. Responsibilities: Provide timely and effective technical support for hardware, software, and system configura

IT/Helpdesk Specialist

SimVentions, Inc

Remote or Dahlgren, Virginia, USA

Full-time

Overview SimVentions, consistently voted one of Virginia's Best Places to Work, is looking for a Helpdesk Support Specialist to join our team and provide on-site, user technical support for a classified communications modeling system. The typical schedule for this position requires four 10-hour days per week. This position requires an Active Top Secret Clearance. To be considered for this role, you must have an ACTIVE Top Secret Clearance or a Secret Clearance with TS Eligibility. Clearance A

SAP Help Desk (Finance)

PY DATA, INC.

Remote

Contract

SAP Help Desk (Finance) Duration: 1 year + Location: 100% Remote Our enterprise customer needs someone who can provide SAP support, someone who has supported FICO in order to support tickets coming in from the migration of SAP to Workday. This is remote and at least a year long. Description Our enterprise customer has embarked on an SAP to Workday migration. As part of the road map, one of my Directors needs someone to join his SAP team to provide Helpdesk/SAP support. This role would be sort o

Helpdesk Technician

TEKsystems

Remote or Topeka, Kansas, USA

Full-time

Must reside in the Topeka KS area Once up to speed after training will work remote from home 4 days a week and onsite 1 day a week. Will consider entry level candidates with IT degree or IT certifications. Description: Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users

Principal Help Desk System Administrator

SAIC

Remote

Full-time

Job ID: 2505269 Location: REMOTE WORK, PR, US Date Posted: 2025-05-05 Category: Information Technology Subcategory: Sys Administrator Schedule: Full-time Shift: Day Job Travel: Yes, 25 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: Yes Description The primary responsibility of this position is to provide comprehensive remote and on-site support for Cloud-Based Command and Control (CBC2) systems to AD/ANG users

Desktop Support Engineer

HCL Global Systems

New York, New York, USA

Part-time

Desktop Support Engineer Location - New York, NY Complete onsite Mandatory Areas Must Have Skills Desktop Support - 1+ year L2 Support - 1+ year IT support - 1+ year Good To have Skill- Customer Service- 1+ year Customer Resolution - 1 + year UST is looking for talented and creative Support Analyst who will be working with one of the leading FinTech company in the US. The ideal candidate should have the ability to work creatively and analytically in a problem-solving environment. The ideal cand

Remote Helpdesk Support Analyst

Apex Systems

Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2067512 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c

Desktop Support Engineer--YC, NY and Riverwoods, IL

Spar Information Systems

New York, New York, USA

Contract

Hi, we have the following position for Desktop Support Engineer--NYC, NY and Riverwoods IL. Role: Desktop Support Engineer Location: NYC, NY / Riverwoods, IL Number of days onsite- 5 Days Mandatory Areas Must Have Skills Desktop Support L2 Support IT support Job description: Client is looking for talented and creative Support Analyst who will be working with one of the leading FinTech company in the US. The ideal candidate should have the ability to work creatively and analytically in

Remote Helpdesk Support Analyst

Apex Systems

Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2065895 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c

Help Desk Support Technician

ConsultNet, LLC

Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh

Apple Technician

Optima Global Solutions

Teaneck, New Jersey, USA

Contract

Optima Global Solutions Inc.is a valuable IT Services and Solution provider that customers, employees, and stakeholders feel proud to be associated with. Optima's Intelligent Automation Solutions leverage robotic process automation, intelligent data capture, and business process management best practices to streamline operations. Our IT Services practice provides organizations with highly personalized, comprehensive, U.S. based recruiting services supported by our internal onsite team of subject

Help Desk Support Technician

New Millennium Consulting

Morristown, New Jersey, USA

Contract

One of our clients in Morristown, NJ is looking for a Help Desk Support Technician. Title: Help Desk Support Technician Duration: Long-term Hourly: $30 per hour (W2) Scope: Looking for Level 2 Engineer with Ticketing experience The FE will complete the following work onsite: Provide support L1/L2 and basic troubleshootingHands-on experience with imagingExperience with troubleshooting Apple products Required Skills: At least 5-7 years of Level 1/2 Support experience with Windows Operating system

Helpdesk Service Specialist

ITC Infotech (USA), Inc

Remote

Full-time

ITC Infotech is looking for Service Desk Analyst to join Team in United States Remotely. About US: ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specic alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technol

Multilingual Helpdesk Technician (German)

Stefanini

Pasay, Metro Manila, Philippines

Contract

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Language Requirement:This position is for Helpdesk Technician II MultiLang - German Job Requirements: Bachelor's degree or vocational in IT-related cours

Bilingual Helpdesk Technician - French Canadian

Stefanini

Remote or Toronto, Kansas, USA

Full-time

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems