helpdesk Jobs in washington, dc

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Operations Analyst

American Association Of Motor Vehicle Admin.

Arlington, Virginia, USA

Full-time

NOTE: This is a shift based position. During training for the first 3 months the shift will be 8:30am - 4pm Monday to Friday. The Operations Analyst position is part of the AAMVA Helpdesk/Ops Department. The primary responsibility of this position is to provide Tier 1 technical support for all AAMVA supported applications to our customers. This includes identifying, analyzing, and resolving all requests and issues. The Operations Analyst is part of an on-call after-hours system monitoring rotat

Service Desk Analyst

TEKsystems

Remote or Maryland, USA

Full-time

The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users in a 24x7 capacity around the globe, with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Ability to troubleshoot common Windows related issues Working knowledge of Active Directory Working kno

Service Desk Analyst

TEKsystems c/o Allegis Group

Maryland, USA

Full-time

The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users in a 24x7 capacity around the globe, with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Ability to troubleshoot common Windows related issues Working knowledge of Active Directory Working kno

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t

Bilingual Helpdesk Technician - French Canadian

Stefanini

Remote or Toronto, Kansas, USA

Full-time

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of

Applications Engineer III (SharePoint) - Active Top-Secret Clearance

Akima, LLC

Washington, District of Columbia, USA

Full-time

Suvi is looking for an Applications Engineer (PIPELINE POSITION) to work in Washington, DC. We are seeking a talented Mid Developer to join our team. As a Mid Developer, you will contribute to the design, development, and maintenance of eForms solutions while embracing agile methodologies. Your expertise in eForms development, SharePoint, and agile practices will be essential for success in this role. Responsibilities Agile Development:Collaborate with cross-functional teams using the Kanban

Senior Information Security Analyst

ManTech

Chantilly, Virginia, USA

Full-time

ManTech seeks a motivated and customer-focused Senior Information Security Analyst to join our team in Chantilly, VA. This opportunity is part of a TIER 1 Identity and Access Management program, supporting cybersecurity operations in a dynamic environment. You will provide essential Tier 1 support for access and credentialing issues, ensuring seamless identity services and customer satisfaction. Responsibilities include but are not limited to: Supporting a team at a government site to process D

Systems Administrator 1

Realm One

Annapolis, Maryland, USA

Full-time

We're searching for talented individuals who provide intelligence, engineering, and mission management expertise for the Government. This program will maximize the effectiveness and efficiency of our country's most important missions both at home and abroad. If you are ready to support a high-performing team that truly makes a difference, then come join us! Job Description: Provides support for implementation, troubleshooting and maintenance of lnformation Technology (IT) systems. Manages IT s

Operations Support Center Lead

Maximus, Inc.

Maryland, USA

Full-time

Description & Requirements Maximus is seeking an Operations Support Center (OSC) Lead to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As the OSC Lead you will be responsible for leading the Operations Support Center, and your staff, in delivering high-quality technical support to end users. This role involves overseeing daily operations, managing team performance, troubleshooting escalated issues, and ensuring service-level agreem

Senior Sharepoint Engineer/Systems Administrator (R3283)

Shield AI Inc

Washington, District of Columbia, USA

Full-time

Founded in 2015, Shield AI is a venture-backed defense technology company with the mission of protecting service members and civilians with intelligent, autonomous systems. Its products include Hivemind Enterprise-EdgeOS, Pilot, Commander, and Forge-as well as V-BAT and Sentient Vision Systems (wide-area motion imaging software). With offices in San Diego, Dallas, Washington, D.C., Abu Dhabi (UAE), Kyiv (Ukraine), and Melbourne (Australia), Shield AI's technology actively supports U.S. and allie

Service Desk Analyst – Tier 1

DMI

Arlington, Virginia, USA

Full-time

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Help Desk-Incident Manager

RightStone, a division of Cornerstone Staffing

Herndon, Virginia, USA

Contract

We are looking for a Help Desk-Incident Manager. This Help Desk-Incident Manager is to be in Herndon, VA for a 12-month contract. If you have experience in end-to-end Incident and Problem Resolution for IVS, APPLY NOW! Typical Duties The Incident Manager will take full ownership and accountability for the Incident Management process for the IVS Program within the IT organization, including all IVS-related major incidents that are reported and must be resolved. The Incident Manager interfaces an

Audio and Visual Engineer

Boeing Company

Herndon, Virginia, USA

Full-time

This posting is for a contract assignment and is not a full-time employment offer with Boeing. Candidates selected for roles will be employed as contract workers through a Boeing approved 3rd party for the duration of the specified project. Job Description Boeing Defense, Space & Security (BDS), Maritime and Intelligence Systems (M&IS) seeks an Audio/Visual Engineer to join our Mission Systems Operations team in Herndon, VA. Our team focuses on delivering complex solutions in some of the most c

Applications Engineer V (SharePoint) - Active Top-Secret Clearance - Pipeline position

Akima, LLC

Washington, District of Columbia, USA

Full-time

Suvi is looking for an Applications Engineer V (PIPELINE POSITION) to work in Washington, DC. We are seeking an experienced Senior Developer and Team Lead to join our innovative team. As a key contributor, you will play a pivotal role in shaping our eForms solutions and leading a talented group of developers. If you thrive in an agile environment and have a passion for eForms development, this opportunity is for you! Responsibilities Agile Leadership: Provide hands-on technical leadership and m

Systems Administrator 2

Realm One

Annapolis, Maryland, USA

Full-time

We're searching for talented individuals who provide intelligence, engineering, and mission management expertise for the Government. This program will maximize the effectiveness and efficiency of our country's most important missions both at home and abroad. If you are ready to support a high-performing team that truly makes a difference, then come join us! Job Description: We are looking for a System Administrator 2 to provide support for implementation, troubleshooting and maintenance of Inf

Project Engineer

Robert Half

Washington, District of Columbia, USA

Full-time

Description We are looking for an experienced Project Engineer to join our team in Washington, District of Columbia. In this role, you will work with a variety of Microsoft and cloud technologies to design, implement, and support IT solutions for our clients. The ideal candidate will have strong technical expertise and a proven ability to manage projects effectively while delivering exceptional service. Responsibilities: Administer and troubleshoot Microsoft 365 services, including SharePoint,

IT/AV Technician L2

Milestone Technologies, Inc.

Washington, District of Columbia, USA

Contract

Client Job Description Summary Ideal candidates will be proactive, possess strong written and verbal communication skills, comfortable in high-pressure environments and forward thinking during slow periods. Must possess critical thinking for technical troubleshooting and create knowledge base articles/user stories. Should proactively improve user experience with innovative support strategies and application design ideas. Strong communication skills required for engaging end users and stakehold

ServiceNow Systems Administrator

SAIC

Maryland, USA

Full-time

Job ID: 2504643 Location: ANNAPOLIS JUNCTION, MD, US Date Posted: 2025-04-17 Category: Information Technology Subcategory: Sys Administrator Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description SAIC has an immediate opening for a ServiceNow Administrator in Annapolis Junction, on a very exciting program! In this role you will do many different things

Senior ServiceNow Systems Administrator

SAIC

Maryland, USA

Full-time

Job ID: 2504648 Location: ANNAPOLIS JUNCTION, MD, US Date Posted: 2025-04-15 Category: Information Technology Subcategory: Sys Administrator Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description SAIC has an immediate opening for a ServiceNow Administrator in Annapolis Junction, on a very exciting program! In this role you will do many different things

System Administrator 3

Realm One

Annapolis, Maryland, USA

Full-time

RealmOne is the GOAT - where your career can reach the greatest heights! RealmOne was built on the principle that people matter first and foremost. We believe in providing a strong work/life balance by investing in our employees and encouraging professional and personal growth. We do this by offering exceptional benefits, flexible schedules, and the tools necessary to achieve success through paid training, mentoring, and the opportunity to work alongside top-notch security professionals. Join u