ServiceNow Systems Administrator - SAIC - ANNAPOLIS JUNCTION, MD, US | Dice.com

SAIC

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ServiceNow Systems Administrator

ANNAPOLIS JUNCTION, MD, US • Posted 60+ days ago • Updated 10 hours ago

Full Time

On-site

USD $160,001.00 - 200,000.00 per year

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SAIC

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Job Details

Skills

Problem Solving
Client/server
SAN
Mobile Devices
Tier 1
Help Desk
Tier 2
Communication
Computer Hardware
Management
Unix
Linux
Microsoft Windows
Network
Operating Systems
Security Clearance
Service Management
IT Service Management
ServiceNow
DoD
Regulatory Compliance
Information Assurance
Information Technology
Systems Engineering
FOCUS

Summary

Job ID: 2504643

Location: ANNAPOLIS JUNCTION, MD, US

Date Posted: 2025-04-17

Category: Information Technology

Subcategory: Sys Administrator

Schedule: Full-time

Shift: Day Job

Travel: No

Minimum Clearance Required: TS/SCI with Poly

Clearance Level Must Be Able to Obtain: TS/SCI with Poly

Potential for Remote Work: No

Description

SAIC has an immediate opening for a ServiceNow Administrator in Annapolis Junction, on a very exciting program! In this role you will do many different things such as:

Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems
Manage IT system infrastructure and any processes related to these systems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc.
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support for the escalation and communication of status to agency management and internal customers
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX, Linux and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance

Qualifications

Must currently hold an Active TS/SCI and Poly clearance
Bachelor's degree, or commensurate experience can be substituted for the degree
Minimum of 9 years of experience as a Systems Administrator in programs and contracts of similar scope, type, and complexity is required
4 years of experience with Service Management (ITSM) is required
2 years of experience with ServiceNow platform is required
1 year experience integrating ServiceNow with other applications is required

Desired:

ServiceNow System Administrator certification
DoD 8570 compliance Information Assurance Technical (IAT) Level II certification

Target salary range: $160,001 - $200,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111346
Position Id: 2504643
Posted 30+ days ago

Company Info

About SAIC

SAIC® is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets include secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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