it help desk Jobs in boston, ma

21 - 40 of 67 Jobs

Kronos WFM Application support engineerJob Title - Kronos WFM Application support engineer

Global Channel Management, Inc.Company Name - Global Channel Management, Inc.

•

Framingham, Massachusetts, USA

Full-time

Kronos WFM Application support engineer needs senior 10+ years' experience Kronos WFM Application support engineer requires: 3+ years IT experience implementing different Kronos WFM products (REQUIRED) 3+ years experience implementing Oracle Exadata Cloud Service / at Customer (REQUIRED) 2+ years experience using enterprise software development; Experience with Java (REQUIRED) 3+ of experience on Jboss/Oracle Weblogic server (REQUIRED) Should have high level understanding on Client platform foo

ServiceNow Developer Remote (LATAM)Job Title - ServiceNow Developer Remote (LATAM)

Randstad - TorcCompany Name - Randstad - Torc

•

Remote

Contract

We are seeking a Senior ServiceNow Developer to join our team and play a key role in designing, developing, and deploying enterprise-grade ServiceNow solutions. This position requires expertise in ITSM and ITOM, along with strong JavaScript development skills. You will work alongside architects and cloud engineers to enhance ServiceNow modules, modernize CMDB and application portfolios, and drive automation initiatives. This role is engineering and deployment-focused, involving integrations, upg

Advisory Senior Consultant - ServiceNow Cyber StrategyJob Title - Advisory Senior Consultant - ServiceNow Cyber Strategy

DeloitteCompany Name - Deloitte

•

Boston, Massachusetts, USA

Full-time

ServiceNow Senior Consultant Are you passionate about leveraging cutting-edge technology to drive innovation and enhance security? At Deloitte & Touche LLP, we offer a dynamic environment where you can grow professionally while taking on new responsibilities. As a leader in providing comprehensive ServiceNow risk and security services, we integrate traditional security measures with advanced automation to meet the evolving needs of businesses. Join us to help bridge the gap between securing tech

Help Desk Analyst IIJob Title - Help Desk Analyst II

Robert HalfCompany Name - Robert Half

•

Acton, Massachusetts, USA

Full-time

Description Help Desk Analyst II IT Helpdesk & General Support Provide technical support to end users, diagnosing and troubleshooting hardware/software issues. Guide users on software applications, network access, and security best practices. Assist with employee onboarding and offboarding, including setup and configuration of new devices, accounts, and security protocols. Assist in the maintenance of the asset management system, ensuring up-to-date tracking of IT assets and services. Perform

Help Desk Support/Network AdministratorJob Title - Help Desk Support/Network Administrator

GovCIOCompany Name - GovCIO

•

Remote

Full-time

Overview GovCIO is seeking a highly skilled Help Desk Support/Network Administrator role to support a range of responsibilities that ensure the smooth operation of the Veterans Affairs IT infrastructure. The candidate will respond to user incidents and assist in resolving IT-related problems. This position will be fully remote located within the United States. Please note: The contract has been awarded; however, this position remains unfunded and is contingent upon funding release. Responsibi

Help Desk SupportJob Title - Help Desk Support

IntellectFaces, Inc.Company Name - IntellectFaces, Inc.

•

Remote

Contract

Responsibilities:Address user inquiries and requests through phone, email, or chat, providing timely and accurate technical support.Diagnose and resolve software application issues.Escalate unresolved issues to the development team.Maintain detailed records of user interactions, problems, and resolutions in the help desk system.Provide basic training to users on software applications and systems.Ensure follow-up on open issues and communicate status updates to users.Requirements:Proven experienc

Desktop Administrator I, IT InfrastructureJob Title - Desktop Administrator I, IT Infrastructure

tax.comCompany Name - tax.com

•

Remote or Manila, Metro Manila, Philippines

Full-time

Why Ryan? Flexible Work EnvironmentAward-Winning CultureWorld-Class Benefits and CompensationAccelerated Career PathCommunity OutreachMentorship OpportunitiesWellness-Centric Benefits The Desktop Administrator I's ("Desktop Administrator") primary responsibility is attending to calls from various locations for any issues related to desktop and laptop systems and software, including, but not limited to, installation, configuration, triaging and problem resolution activities. Duties and Responsib

Desktop Administrator I, IT InfrastructureJob Title - Desktop Administrator I, IT Infrastructure

tax.comCompany Name - tax.com

•

Remote or Manila, Metro Manila, Philippines

Full-time

Desktop Administrator I, IT InfrastructureJob Title - Desktop Administrator I, IT Infrastructure

tax.comCompany Name - tax.com

•

Remote or Manila, Metro Manila, Philippines

Full-time

Infrastructure Senior Tech Analyst - AVP (Hybrid)Job Title - Infrastructure Senior Tech Analyst - AVP (Hybrid)

CitiCompany Name - Citi

•

Remote or Irving, Texas, USA

Full-time

The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks. Responsibilities: Create CICD pipeline with Jenkins and Light s

Desktop Administrator I, IT Infrastructure - DallasJob Title - Desktop Administrator I, IT Infrastructure - Dallas

tax.comCompany Name - tax.com

•

Remote or Dallas, Texas, USA

Full-time

Why Ryan? Hybrid Work OptionsAward-Winning CultureGenerous Personal Time Off (PTO) Benefits14-Weeks of 100% Paid Leave for New Parents (Adoption Included)Monthly Gym Membership Reimbursement OR Gym Equipment ReimbursementBenefits Eligibility Effective Day One401K with Employer MatchTuition Reimbursement After One Year of ServiceFertility Assistance ProgramFour-Week Company-Paid Sabbatical Eligibility After Five Years of Service The Desktop Administrator I's ("Desktop Administrator") primary re

Senior Systems Administrator, Senior Desktop EngineerJob Title - Senior Systems Administrator, Senior Desktop Engineer

Mass General BrighamCompany Name - Mass General Brigham

•

Remote or Somerville, Massachusetts, USA

Full-time

Site: Mass General Brigham Incorporated At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect t

Manager, Branch Operations SupportJob Title - Manager, Branch Operations Support

Medline Industries, LPCompany Name - Medline Industries, LP

•

Remote or Chicago, Illinois, USA

Full-time

Job Summary Medline is looking for a Manager on our Branch Engineering Support team. The position is responsible for overseeing our branch support engineering team. This role includes leadership assisting problem management team with RCA investigations, escalations from level 2 logistics helpdesk, backups for vendor support and automation control system support. The manager will also ensure timely resolution of issues and stakeholder communications while fostering innovation and aligning IT str

Senior Analyst - Network EngineerJob Title - Senior Analyst - Network Engineer

CVS HealthCompany Name - CVS Health

•

Georgia, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

Manager, Unified Communications - Work From Home - GJob Title - Manager, Unified Communications - Work From Home - G

Next Step SystemsCompany Name - Next Step Systems

•

Boston, Massachusetts, USA

Full-time

Manager, Unified Communications, Boston, MA We have a great opportunity for a Manager, Unified Communications. The Manager, Unified Communications, will lead the organization s unified communications strategy, implementation, and operations. The successful Manager, Unified Communications will oversee a team of engineers and administrators responsible for managing critical platforms such as Microsoft Teams (chat, conferencing, and calling), Microsoft 365 email, Microsoft OneDrive, and Cisco Unif

Systems Administrator II, IT InfrastructureJob Title - Systems Administrator II, IT Infrastructure

tax.comCompany Name - tax.com

•

Remote or Manila, Metro Manila, Philippines

Full-time

Why Ryan? Flexible Work EnvironmentAward-Winning CultureWorld-Class Benefits and CompensationAccelerated Career PathCommunity OutreachMentorship OpportunitiesWellness-Centric Benefits The Systems Administrator II maintains and manages server computing and storage platforms, including, but not limited to, installation, configuration, preventive maintenance, operation, and problem-resolution activities. Duties and Responsibilities, as they align to Ryan's Key Results People: Create a positive te

Remote Helpdesk Support Technician (Active Directory)Job Title - Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds CompanyCompany Name - The Reynolds and Reynolds Company

•

Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t

Remote Helpdesk Support Technician (Active Directory)Job Title - Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds CompanyCompany Name - The Reynolds and Reynolds Company

•

Remote or Charlotte, North Carolina, USA

Full-time

REMOTE SYSTEMS ADMINISTRATORJob Title - REMOTE SYSTEMS ADMINISTRATOR

City of New YorkCompany Name - City of New York

•

Remote or New York, New York, USA

Full-time

Company Description Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committ

Service Desk TechnicianJob Title - Service Desk Technician

Apex SystemsCompany Name - Apex Systems

•

Boston, Massachusetts, USA

Full-time

Job#: 2059781 Job Description: Ongoing hiring over the next 6-7 months Responsibilities: Act as the first point of contact for customer intake, asking all the correct questions to determine the real issue at handCreate the incidents for the incoming customer issues in ServiceNowAssist customers with pre-documented entry-level tasks, such as password resets, lockouts and other quick fixesEscalate cases as needed when a task is either undocumented or if the task will exceed 30 minutes Ideal Candi