it helpdesk support technician Jobs in new york, ny

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IT Support Analyst

Trigyn Technologies, Inc.

New York, New York, USA

Contract, Third Party

We are looking for an IT support analyst to join our IT department to support end-users in resolving technical problems. The responsibilities of the IT support analyst include responding to technical queries and issues, resolving problems in a timely manner, and providing technical recommendations. A successful candidate will be able to provide exceptional customer service and perform user administrative responsibilities efficiently. Ultimately, the IT support analyst will be able to display ex

Senior IT Support Specialist

Abacus Group

New York, New York, USA

Full-time

Our client is a bank. They seek a Senior IT Support Specialist to join their Manhattan, NY office. Responsibilities Manage the ticketing system by assigning, reviewing, and analyzing ticketsProvide first-line support (Level 1) for desktop and banking applicationsWork extensively with end users to answer questions or escalate issuesSupport Windows workstations and Windows server environmentGenerate and submit Helpdesk KPI and KRI reportsAutomate Helpdesk tasks using scripts, including PowerShell

2100-1 Engineering Technical - Desktop Support Technician

Charter Global, Inc.

New York, New York, USA

Contract

Job Title: Desktop Support Technician Location: New Jersy, NJ Duration: 12 Months Our client, a leading retail company, is seeking a bilingual (Spanish/English) IT Support Specialist to provide comprehensive technical assistance, primarily for in-store handheld devices. This role requires a strong blend of technical expertise, problem-solving skills, and exceptional communication. The position is based in the greater NY/NJ area and requires weekly in-person presence at the customer's HQ on 5th

Help Desk Technician

Virginia Jobs

Remote or Chesterfield, Virginia, USA

Full-time

Title: Help Desk Technician Agency: Brightpoint Community College Location: Chesterfield - 041 FLSA: Nonexempt Hiring Range: $21.25 Full Time or Part Time: Part Time Additional Detail Job Description: Brightpoint Community College is a two-year public institution of higher education and is the third largest of Virginia's 23 community colleges. The college is located within the Greater Richmond metropolitan area. It serves students and the community at its two campuses, in Chester and Midlothian

Level 1 & Level 2 Application Support - Help Desk (REMOTE)

Exodus Integrity Services, Inc.

Remote

Full-time

Exodus Integrity Services, Inc is a rapidly expanding technology company headquartered in Northeast Ohio. EIS provides quality services to our clients by instilling honesty, commitment, and hard work to find the most qualified candidates to fill each opportunity. Currently, we are seeking individuals for a role with our client in the Washington DC area. This is a very exciting opportunity working with one of the top employers in the area. If you are interested in joining a vibrant organization

Desktop Support Technician, IT Operations

Tesla Motors

Remote or Austin, Texas, USA

Full-time

Tesla is currently seeking a highly technical Desktop Support Technician to join our team onsite in Austin, TX. The IT Services position within the IT Operations team will be on the front lines of Tesla's IT systems support. As the face of IT, the Desktop Support Technician must have strong technical troubleshooting abilities, excellent communication skills and be willing to interface with a combination of both technical and non-technical departments. The primary tasks of this position will be t

Desktop Support Supervisor

NTT DATA Americas, Inc

Mahwah, New Jersey, USA

Contract

Company Overview: Req ID: 330679 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Field Tech Supervisor to join our team in Mahwah, New Jersey.Job Description: Provides direct supervision to a large team of operational, production, sales, service or administrative team members, or a small staff of professional level team

Desktop Support

Phoenix Technology Partners, LLC

New York, New York, USA

Contract

Summary: The Support Technician provides support to end-users regarding IT incidents and service requests. This role is critical in meeting the Department objectives for providing high quality customer service and technical support for supported technologies; ensuring service levels are met or exceeded. Principal Duties: This position will focus on providing mostly support for Mac devices Provide support for mobile and desktop hardware and software. Track all incidents and service requests in H

Site Support Technician Apple & Mobile Device Specialist

Echo IT Solutions, Inc.

Warren, New Jersey, USA

Contract

Job Title: Onsite Technical Desktop Support Engineer Location: Warren, NJ Onsite Duration: Contract Position Job Description: Job Summary The Deskside Support Technician is responsible for providing on-site and remote technical support for end-user computing environments, with a specialized focus on Apple devices (macOS, iOS) and enterprise mobile device management (MDM). This role ensures seamless IT operations by resolving incidents, fulfilling service requests, and maintaining endpoint compli

IT Support Specialist - ONSITE

ConsultNet, LLC

Remote or Westlake, Ohio, USA

Full-time

Title: IT Support Specialist Location : Westlake, Ohio Target Start Date : 8/4 Type: (C, CTH, D): CTH Pay Rate / Salary (Ranges OK) : $25/hr We are looking for a reliable and tech-savvy IT Support Specialist to join our team and provide hands-on and remote support for users across multiple Northeast Ohio locations. This position is based onsite in Westlake, Ohio, with occasional travel to other local sites as needed. Key Responsibilities Serve as the first point of contact for end-user tec

Information Technology Support Engineer III

Virginia Jobs

Remote or Alexandria, Virginia, USA

Full-time

Hiring Range: $60,336.90 to $105,128.14 Full Time or Part Time: Full Time Additional Detail The City of Alexandria is bordered by Washington D.C. and the Potomac River, Arlington and Fairfax counties, and Maryland. Thesmall city has a cosmopolitan feel with 150,000 people living within its 15.75 square miles. At the Department of Community and Human Services, we provide essential safety net services to help city residents enjoy a sense of well-being, safety and self-sufficiency. Our behavioral h

Service Desk Analyst

Phoenix Technology Partners, LLC

New York, New York, USA

Full-time

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active

Technology & Engineer Fellow, Assets Management

Metropolitan Transportation Authority

New York, New York, USA

Full-time

Description Department: MTAHQ - IT Location: 2 Broadway, New York, NY 10004 Position Title: Technology & Engineer Fellow, Assets Management Hourly Rate: $21.00 (Undergraduate) OVERVIEW OF DEPARTMENT: The MTA Information Technology (IT) department's mission is to deliver innovative and responsive solutions that enable safe, effective, and efficient transportation operations. The IT Assets management team manages, monitors, and tracks MTA IT's assets, including hardware, software, and related

New York City Desktop Tech L1

Apex Systems

Jersey City, New Jersey, USA

Full-time

Job#: 2081454 Job Description: Level 1 Desktop Support Technician The Desktop Support Technician - Level 1 is responsible for providing first-level technical support to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of desktop systems. This role involves assisting users with IT-related problems, performing system maintenance, and escalating complex issues as needed. Responsibilities Provide first-level technical support for desktops, laptops, printer

Service Desk Analyst

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim

New York City Desktop Tech L2

Apex Systems

Jersey City, New Jersey, USA

Full-time

Job#: 2081451 Job Description: Level 2 Desktop Support Technician The Desktop Support Technician - Level 2 provides advanced technical support for end-users, troubleshooting complex hardware, software, and network issues. This role involves resolving escalated support tickets, deploying IT systems, maintaining IT security, and collaborating with Level 1 support technicians and other IT teams to ensure seamless technology operations. Responsibilities Provide second-level technical support for d

Help Desk Level 1 Representative

City of New York

New York, New York, USA

Full-time

Company Description Job Description The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide systems under both FISA and OPA managemen

DMS ENDPOINT PROTECTION / SYSTEM CENTER CONFIGURATION MANAGER ENGINEER

City of New York

Brooklyn, New York, USA

Full-time

Company Description Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committ

Field/Deployment Technician

TEKsystems

Remote or Austin, Texas, USA

Full-time

Job Title: Deployment Technician Location: Austin, TX (with travel up to 50 miles) Pay Rate: $20-$21/hr Contract Length: 3-4 months (expected to end by early December) Start Date: August 11, 2025 Openings: 4-6 Technicians Work Type: On-site, field-based Position Summary: We are hiring multiple Deployment Technicians to support two major IT initiatives across healthcare facilities in the Austin area. This is a hands-on, field-based role ideal for candidates who enjoy technical work and local tr

UNIX/LINUX System Administrator

City of New York

New York, New York, USA

Full-time

Company Description Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committ