it service desk lead Jobs in massachusetts

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Lead IT Business Management Associate

DTCC

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Boston, Massachusetts, USA

Full-time

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world t
Posted 42 days ago | Updated 10 hours ago

IT Business Lead Analyst - C13 - Hybrid

Citi

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Remote or Charlotte, North Carolina, USA

Full-time

The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. Skillset requiredPrior Experience with regulatory reporting (5+)Ability t
Posted 60+ days ago | Updated 1 hour ago

IT Manager of Managed Service Provider

Top Prospect Group

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Westfield, Massachusetts, USA

Full-time

Are you a dynamic leader with a passion for driving exceptional IT service delivery? Join our team as the Manager of Managed Services, where you'll have the opportunity to lead a talented team, shape cutting-edge solutions, and make a significant impact on client success. FT Direct Hire or Contract to Hire Hybrid in MA $100-140K/year Experience managing an MSP, VMware, Active Directory, IT Management tools such as ConnectWise, Meraki, Aruba, manage multiple projects, Hands-On and Client Facing,
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Posted 60+ days ago | Updated 21 days ago

IT Business Lead Analyst/Project Manager - C13 - JERSEY CITY/NEW YORK

Citi

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Remote or Jersey City, New Jersey, USA

Full-time

The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. The Banking, International and Client Technology Organization is looking
Posted 60+ days ago | Updated 1 hour ago

Principal, IT Software Engineer 1 (ForgeRock Dev Lead)

DIRECTV Enterprises Inc.

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Remote or El Segundo, California, USA

Full-time

DIRECTV is seeking a Principal, IT Software Engineer (ForgeRock Dev Lead), to design and develop end-to end solutions, managing dependencies and cross-team impacts. This role is responsible for planning short term (sprint-to-sprint) and long-term (multiple PI) initiatives and organizing work and designs to meet the long-term target. Here's what you'll do: Mentor and guide team members on the Scrum team or development team by providing insight into technical approach.Ensure coding standards and
Posted 60+ days ago | Updated 2 hours ago

Director of IT Sales

Hexacorp

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Remote or New York, New York, USA

Full-time

HexaCorp is a leading technology solutions and services company applying innovations to help enterprises transform their business with operations in the US & India. HexaCorp partners with leading Application Development & Modernization, Cloud & Data service providers that deliver cloud-agnostic services and solutions to customers. Our excellence in the App Dev and Cloud, speed of innovation, and customer focus have helped us build strong relationships with leading enterprises across the globe. A
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Posted 7 days ago

Director of IT Business Development

Hexacorp

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Remote or Dallas, Texas, USA

Full-time

HexaCorp is a leading technology solutions and services company applying innovations to help enterprises transform their business with operations in the US & India. HexaCorp partners with leading Application Development & Modernization, Cloud & Data service providers that deliver cloud-agnostic services and solutions to customers. Our excellence in the App Dev and Cloud, speed of innovation, and customer focus have helped us build strong relationships with leading enterprises across the globe. A
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Posted 7 days ago | Updated 7 days ago

Director of IT Sales

Hexacorp

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Remote or Atlanta, Georgia, USA

Full-time

HexaCorp is a leading technology solutions and services company applying innovations to help enterprises transform their business with operations in the US & India. HexaCorp partners with leading Application Development & Modernization, Cloud & Data service providers that deliver cloud-agnostic services and solutions to customers. Our excellence in the App Dev and Cloud, speed of innovation, and customer focus have helped us build strong relationships with leading enterprises across the globe. A
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Posted 7 days ago | Updated 7 days ago

IT Security Administrator

RADGOV INC

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Remote

Contract

Location: remote, EST working hours We are not looking for a seasoned veteran. 1-3 years identity management experience is the ideal profile. ITIL certification is mandatory. Job Description: The IT Security Administrator will be responsible for day to day activities surrounding general user id administration and access controls/resource authorization requests across multiple environments/systems. The successful candidate will also have an opportunity to further advance and broaden their skill s
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Posted 3 hours ago

Enterprise IT Applications Manager

Complete Staffing Solutions

•

Brookline, Massachusetts, USA

Full-time

.The Enterprise Applications Manager helps us care for our guests and our teams by leading the strategic direction, management, and support of our enterprise IT infrastructure and business-critical applications. This role is responsible for ensuring high availability, scalability, and security of IT systems while driving modernization and digital transformation initiatives. The ideal candidate will have strong leadership skills, technical expertise, and a proactive approach to optimizing IT oper
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Posted 6 days ago

IT Sourcing/Procurement Solution Consultant - Remote

Benchmark IT- Technology Talent

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Remote

Contract

Our direct client is actively seeking a IT Sourcing Solution Consultant to join their team for an immediate project. You'll work remotely with a focused team of procurement professionals helping clients optimize their infrastructure and overall IT spend. Enjoy the freedom to lead initiatives while collaborating with top industry experts. Responsibilities:Contribute to high-impact projects that deliver measurable business value to clients.Provide strategic guidance on IT strategy, digital transfo
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Posted 60+ days ago | Updated 2 days ago

It Support Lead

TEKsystems

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Remote or Danville, Virginia, USA

Full-time

Description Lead and manage a team of ServiceDesk technicians to provide technical support to employees Ensure that all technical issues are resolved in a timely and efficient manner Investigate and resolve technical issues tied to IT operations Guide, assist other technicians and collaborate to resolve technical issues and projects Maintain accurate records of all ServiceDesk requests and resolutions Develop and implement processes and procedures to improve the efficiency of the ServiceDesk Pro
Posted 7 hours ago

Helpdesk Service Specialist

ITC Infotech (USA), Inc

•

Remote

Full-time

ITC Infotech is looking for Service Desk Analyst to join Team in United States Remotely. About US: ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specic alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technol
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Posted 7 days ago | Updated 7 days ago

IT Support Specialist

Arraya Solutions

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Boston, Massachusetts, USA

Contract

Arraya Solutions, a leading technology consulting firm, is looking for an IT Support Specialist to join our team! We are a culture that embraces change, values family and are actively involved with the community. Our team consists of people with positive attitudes who are interested in growing their knowledge around technology and leaders that are heavily involved in day-to-day activities. PLEASE NOTE THIS POSITION WILL BE ONSITE 5 DAYS A WEEK Job Summary Consider this opportunity to join our te
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Posted 6 days ago

Deputy IT Operations Manager

Peraton

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Massachusetts, USA

Full-time

Responsibilities Deputy IT Operations manager for Enterprise Air Force global contract onsite at Hanscom AFB or Scott AFB. What you'll do: Assists in managing team that provides technical assistance to Air Force bases for computer systems and network users. Helps with oversight for a 24/7/365 Enterprise Service Desk in multiple locations in the US. Takes directives from the Operations manager to carry out the Operations mission to Peraton's excellence standards. Implements policies and proced
Posted 47 days ago | Updated 23 days ago

IT Helpdesk Tech

TEKsystems

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Remote or Westlake, Ohio, USA

Full-time

Description The Service Desk Associate will provide first line support for remote users on core business applications. This is a real-time, fast-paced environment. Will handle inbound trouble calls and requests; password resets; troubleshoot and resolve level 1 issues; and escalate as needed for advanced issues. Will be responsible for proactively following up on tickets to ensure successful closure. The environment includes proprietary software in a complex environment. In addition to supportin
Posted 1 hour ago

Senior Systems Engineer, IT Infrastructure

tax.com

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Remote or Manila, Metro Manila, Philippines

Full-time

Why Ryan? Flexible Work EnvironmentAward-Winning CultureWorld-Class Benefits and CompensationAccelerated Career PathCommunity OutreachMentorship OpportunitiesWellness-Centric Benefits The Senior Systems Engineer demonstrates superb technical competency and time management skills to deliver mission-critical infrastructure and ensure the highest levels of availability, performance, and security. Duties and Responsibilities: People: Act as a technical reference for staff on existing and upcoming
Posted 2 days ago | Updated 10 hours ago

Senior Systems Engineer, IT Infrastructure

tax.com

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Remote or Manila, Metro Manila, Philippines

Full-time

Why Ryan? Flexible Work EnvironmentAward-Winning CultureWorld-Class Benefits and CompensationAccelerated Career PathCommunity OutreachMentorship OpportunitiesWellness-Centric Benefits The Senior Systems Engineer demonstrates superb technical competency and time management skills to deliver mission-critical infrastructure and ensure the highest levels of availability, performance, and security. Duties and Responsibilities: People: Act as a technical reference for staff on existing and upcoming
Posted 28 days ago | Updated 10 hours ago

IT Support Specialist II - Remote (AZ & TX)

DriveTime

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Remote or Tempe, Arizona, USA

Full-time

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at th
Posted 13 days ago | Updated 10 hours ago

Vice President, IT Americas

Samsonite

•

Mansfield, Massachusetts, USA

Full-time

Who we are: Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, eBags, Hartmann, and Lipaul
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Posted 6 days ago | Updated 6 days ago