it service desk lead Jobs in massachusetts

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Remote IT Service Desk Analyst

Infinite Computer Solutions (ICS)

•

Remote

Full-time

Title :IT Service Desk Analyst Location : Remote Term : Long Term Contract Job Descriptions Below: Candidate needs to have at least 3-5 years of experience in handling incidents / requests over calls from US callers.Must have experience in performing L1 tasks in Active Directory such as Account unlock, Password resets, creating accounts, Distributions lists and security groups.Experience in installing Applications.knowledge on service desk functionsGood customerservicemindset and customer handl
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Posted 11 days ago | Updated 2 days ago

Service Desk Engineer

Commonwealth Fusion Systems

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Massachusetts, USA

Full-time

About Commonwealth Fusion Systems: Commonwealth Fusion Systems is on a mission to deliver the urgent transition to fusion energy. Combining decades of research, top talent and new technologies, we're designing and building commercially viable fusion power plants. And working with policymakers and suppliers to build the energy industry of the future. We're in the best position to make it happen. Since 2018, we've raised over $2 billion in capital - more than any other fusion energy company in th
Posted 51 days ago | Updated 2 hours ago

IT Vendor Management Office Program Manager - Enterprise Applications & Service Delivery

Highspring

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Remote

Full-time, Contract

Job Title: IT Vendor Management Office Program Manager - Enterprise Applications & Service Delivery Job Type: Contract-to-hire Worksite Location: Irving, TX Worksite Schedule: Hybrid onsite in Irving, TX Client Industry: Healthcare Salary Conversion: up to $170,000 +, 15% annual bonus potential Hourly Pay Rate: $75.00 - $85.00 / hour, W2 Vaco is seeking an experienced IT Vendor Management Office Program Manager with prior experience managing Microsoft partner relationships across multiple
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Posted 16 days ago | Updated 3 hours ago

IT Service Sales Executive

SID Global Solutions

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Remote

Full-time

Job Title: IT Service Sales - New Logos - Banks & Financial Institutions (BFSI) Location: Delaware or New Jersey. Job Type: Full-Time Job Description: Position Overview: We are seeking a highly experienced and motivated Sales Executive to join our team. The ideal candidate will have a strong background in selling software and IT services solutions, specifically to banks and financial institutions. This individual will come with a mandate to acquire new logos and should have an extensive rolode
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Posted 60+ days ago | Updated 9 days ago

Service Engineer I, NA IT Support (Help Bar)

Wayfair

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Boston, Massachusetts, USA

Full-time

Who We Are [Help Bar] At Wayfair, our Technical Support Engineers are the first line of defense in ensuring our corporate teams can work effectively and efficiently. Based at our corporate Help Bar, you'll provide in-person, walk-up technical support to Wayfair employees, handling a wide range of requests and issues-software, hardware, applications, system access, and more. You'll be a trusted resource, a tech-savvy problem solver, and a friendly face in the office. This is more than just an I
Posted 6 days ago | Updated 2 hours ago

Manager, IT Service Management (ITSM)

tax.com

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Remote or Dallas, Texas, USA

Full-time

Why Ryan? Hybrid Work OptionsAward-Winning CultureGenerous Personal Time Off (PTO) Benefits14-Weeks of 100% Paid Leave for New Parents (Adoption Included)Monthly Gym Membership Reimbursement OR Gym Equipment ReimbursementBenefits Eligibility Effective Day One401K with Employer MatchTuition Reimbursement After One Year of ServiceFertility Assistance ProgramFour-Week Company-Paid Sabbatical Eligibility After Five Years of Service The Manager, IT Service Management (ITSM), leads the ITSM team in
Posted 56 days ago | Updated 11 hours ago

Associate Specialist, IT Controls Testing Lead

Northern Trust

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Boston, Massachusetts, USA

Full-time

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world'
Posted 8 days ago | Updated 2 hours ago

IT Bus Unit Sr Lead Analyst - SVP

Citi

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Remote or Jacksonville, Florida, USA

Full-time

The IT Bus Unit Sr Lead Analyst is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues
Posted 14 days ago | Updated 2 hours ago

IT Project Senior Tech Lead - C14 - NY 388 Greenwich St

Citi

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Remote or Rutherford, New Jersey, USA

Full-time

The IT Project Sr Tech Lead is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in
Posted 16 days ago | Updated 2 hours ago

Principal, IT Software Engineer 2 - AIOps Lead

DIRECTV Enterprises Inc.

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Remote or El Segundo, California, USA

Full-time

DIRECTV is seeking an AIOps Lead (Principal, IT Software Engineer 2) who will play a crucial role in driving the adoption and execution of Artificial Intelligence for IT Operations (AIOps) practices across the organization. This individual will be responsible for leading observability standards, AIOps initiatives, automation-first strategies, leveraging AI and machine learning technologies to optimize IT operations, detecting anomalies, improving system performance, and automating incident and p
Posted 2 hours ago

IT Lead Auditor

M&T BANK CORPORATION

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Remote or Buffalo, New York, USA

Full-time

** Work Arrangement: This is a hybrid position requiring in-office work multiple days every week and will ideally be based in Buffalo, NY. Overview: This position is responsible for executing internal audit examinations over the Bank's Information Technology (IT) Engineering, Operations, Governance, Risk Management, and Architecture functions ensuring the timely and professional execution of the examinations in accordance with professional standards. Primary Responsibilities Plan, coordinate an
Posted 22 days ago | Updated 2 hours ago

SVP, IT Project Senior Tech Lead - C14 (Hybrid)

Citi

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Remote or Tampa, Florida, USA

Full-time

The IT Project Sr Tech Lead is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in
Posted 27 days ago | Updated 2 hours ago

Technical Lead (IT Project Manager)

Arch Systems, LLC

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Remote

Full-time

Technical Lead (IT Project Manager) Role Overview: Defines and enforces the technical approach used by the development team. This person ensures compliance with the government s security framework, navigates the ATO process, and leads implementation of DevSecOps best practices across a scalable cloud architecture. Responsibilities: Lead technical design, development, integration, and deployment across backend and frontend.Oversee story-level technical planning and architecture aligned to the pro
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Posted 31 days ago

Lead Auditor, IT Audit

Guardian Life Insurance Company

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Remote or New York, New York, USA

Full-time

Internal Audit's mission is is to provide independent objective assurance and consulting services designed to evaluate and improve the control environment and operations of the Company, its subsidiaries and affiliated entities. The Department helps the organization accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, compliance and governance processes. Under the direction of the Head of Infrastructure, Cy
Posted 27 days ago | Updated 2 hours ago

IT Project Tech Lead - VP - IRVING

Citi

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Remote or Irving, Texas, USA

Full-time

About Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemic
Posted 8 days ago | Updated 2 hours ago

VP, IT Project Tech Lead - C13 (Hybrid)

Citi

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Remote or Tampa, Florida, USA

Full-time

The IT Project Tech Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, inf
Posted 30 days ago | Updated 2 hours ago

IT Project Quality Assurance Lead - C13 - IRVING

Citi

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Remote or Irving, Texas, USA

Full-time

Description This IT Project Quality Assurance (QA) Lead role is within the Wholesale Lending Technology (WLT) department which itself is part of the Information Services Group (ISG) Data Engineering organization. WLT is transforming Credit Risk and Lending technology from the ground up; establishing a strategic end to end integrated Wholesale Credit Risk and Lending ecosystem to simplify business process, strengthen controls, improve data quality, drive organizational productivity, and enhance
Posted 31 days ago | Updated 2 hours ago

IT Business Lead Analyst

Citi

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Remote or Tampa, Florida, USA

Full-time

Citibank, N.A. seeks an IT Business Lead Analyst for its Tampa, FL location. Duties: Perform requirement analysis and recommend alternative solutions in terms of system design. Design, implement, and deploy software applications. Interact with key Stakeholders to translate business requirements into functional requirements. Complete logical data models of the business requirements and provide complete data flow of system design using enterprise related diagrams and unified modeling languages fo
Posted 15 days ago | Updated 2 hours ago

IT Business Lead Analyst

Citi

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Remote or Jersey City, New Jersey, USA

Full-time

Citibank, N.A. seeks an IT Business Lead Analyst for its Jersey City, NJ location. Duties: Analyze complex business processes to define and develop solutions to high-level problems. Provide expertise in equities domain with an advanced level of understanding of the principles of the trade lifecycle and applications programming to achieve technology goals. Contribute to technical direction and strategic decisions as a techno functional expert in all development and implementation phases, providi
Posted 35 days ago | Updated 2 hours ago

IT Business Lead Analyst with Liquidity experience- New York - C13/VP

Citi

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Remote or New York, New York, USA

Full-time

The individual will work in the FRMT(Financial Resource Management Technology) Data Services team within Citi's Treasury Global Function. The Data Services team is responsible for Data Steward activities that involve liaising with Data owners, Business Treasury and Chief Data Office teams providing business support and ensure proper governance of Citi Data Governance Policy & Standards. This group is a critical contributor in strategic projects supporting regulatory feedback and influence Citi'
Posted 34 days ago | Updated 2 hours ago