itil Jobs in Baltimore, MD

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Helpdesk Analyst

Apexon

•

Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 48 days ago | Updated 14 days ago

ISO 20K Quality Analyst

SAIC

•

Beltsville, Maryland, USA

Full-time

Job ID: 2405403 Location: BELTSVILLE, MD, US Date Posted: 2024-04-19 Category: Quality Assurance Subcategory: Qual Assurance Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: No Description The Quality Assurance (QA) Analyst duties will directly support the organization's leadership and will be responsible for supporting tasks related to helping obtain and maintain their ISO/IE
Posted 17 days ago | Updated 5 hours ago

ServiceNow Solutions Architect

Atlantis IT Consulting Group LLC

•

Remote

Contract

POSITION SUMMARY: The ServiceNow Solution Architect the strategic helm of the ServiceNow Platform, which at Republic Servcices includes IT Service Management (ITSM), IT Operations Management (ITOM), HR Service Delivery (HRSD), Governance Risk & Compliance (GRC), Security Operations, and Strategic Portfolio Management (SPM) modules, as well as Custom Built Applications. They design the trajectory of the platform, work closely with leaders and development teams to architect solutions that align to
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Posted 1 day ago

Incident Manager

Sharp Decisions

•

Remote or Morrisville, Pennsylvania, USA

Contract

IT Incident Management C2H role - 6 months Duration The Incident Manager is responsible for the management of high severity incidents from identification through resolution and will collaborate with various functions within the IT organization and lead incident resolution teams across those functions. The Incident Manager will effectively communicate and act as an intermediary at all IT and Business levels from individuals to executive leadership. Additionally, the Incident Manager will provi
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Posted 20 days ago

Mainframe Systems Engineer

F2ONSITE

•

Remote

Contract

Mainframe Engineer - Remote must live on the East Coast 12 months with temp to perm potentialOn-Call and weekend availability requiredRemote with potential quarterly travel to Atlanta, GAJob DescriptionOpportunity for 2 highly motivated self-starters as Mainframe Systems Engineers to oversee and administer corporate mainframe environment in an Enterprise environmentThe successful candidate will be proficient working in and supporting a Parallel Sysplex mainframe environment, be familiar with mai
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Posted 18 days ago

End User Support Manager

Vertek Solutions, Inc

•

Remote

Full-time

End User Support Manager Direct Hire 100% Remote - Atlanta, GA Preferred Summary We are seeking an experienced and highly motivated Manager of End User Support to lead and oversee the effective delivery of top-tier technical assistance within our enterprise IT environment. The ideal candidate will directly manage and develop our Service Desk, Desktop Support, and New Practice onboarding teams. This role combines strong technical expertise with a passion for empowering teams to provide exception
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Posted 12 hours ago

Sr. Configuration/Data Manager - Space Program

Peraton

•

Greenbelt, Maryland, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 6 days ago

Project Manager 2_Only W2_Remote TX

Chelsoft Solutions Co.

•

Remote

Contract

requires a seasoned professional to oversee the enhancement of the agency s IT Configuration Management Database (CMDB). The incumbent will be responsible for guiding the visioning, assessment, planning, and implementation phases of the project in collaboration with stakeholders and IT teams. This includes working closely with vendors to gather business requirements, obtaining approvals for the CMDB roadmap, and ensuring timely and within-budget delivery of the project. Key Responsibilities: Lea
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Posted 7 days ago

Sr ServiceNow Business Analyst - 99% Remote - Long Term contract - Camp Hill, PA - B1350B

Technovision, Inc.

•

Remote

Contract, Third Party

Our direct client is looking for a Sr. ServiceNow Business Analyst for a 99% Remote long term contract position for client in Camp Hill, PA. Description: - This Senior Business Analyst Role has the primary responsibility to capture business and technical ServiceNow requirements that lead to the design, develop, and implementation of new applications and support enhancements to existing applications to meet organizations objectives. - The position also engages in a variety of complex analysis
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Posted 46 days ago | Updated 8 days ago

Senior Sailpoint Engineer (Remote Eligible)

Capital One

•

Remote or McLean, Virginia, USA

Full-time

Center 3 (19075), United States of America, McLean, Virginia Senior Sailpoint Engineer (Remote Eligible) Senior SailPoint Engineer Do you want to work for a tech company that writes its own code, develops its own software, and builds its own products? We experiment and innovate leveraging the latest technologies, engineer breakthrough customer experiences, and bring simplicity and humanity to banking. We make a difference for 65 million customers. At Capital One, you'll be part of a big group
Posted 8 days ago | Updated 3 hours ago

Junior SCCM Architect

DivIHN Integration Inc.

•

Remote

Contract

DivIHN (pronounced divine ) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply o
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Posted 55 days ago | Updated 5 hours ago

Lead Sailpoint Engineer (Remote Eligible)

Capital One

•

Remote or McLean, Virginia, USA

Full-time

Center 3 (19075), United States of America, McLean, Virginia Lead Sailpoint Engineer (Remote Eligible) Senior SailPoint Engineer Do you want to work for a tech company that writes its own code, develops its own software, and builds its own products? We experiment and innovate leveraging the latest technologies, engineer breakthrough customer experiences, and bring simplicity and humanity to banking. We make a difference for 65 million customers. At Capital One, you'll be part of a big group o
Posted 8 days ago | Updated 3 hours ago

Senior ServiceNow Administrator

Summit 7 Systems

•

Remote

Full-time

Location: Huntsville, AL/Remote Salary*: $90,000 - $120,000 *Dependent upon qualifications Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you're a person with life beyond work, that's why we inve
Posted 18 days ago

Network Operations Technician

TEKsystems c/o Allegis Group

•

Annapolis, Maryland, USA

Full-time

Top Skills' Details OVERNIGHT SHIFT(11 PM -7:30 AM) 1. Experience in a Network/Security operations center - 24/7 support environment; Proven experience in the intake, prioritization, triage, troubleshooting and escalation of network/systems/application incident and problem management. 2. Previous experience monitoring and troubleshooting system performance, troubleshoots, resolves, or escalates network issues; monitoring network management systems 3.Hands on knowledge of TCP/IP networking proto
Posted 4 days ago | Updated 4 hours ago

ServiceNow Administrator/Developer (W2 Only)

Apidel Technologies

•

Remote

Contract

Work to include, but is not limited to, configuration of service portals and configuration and support of GRC and Security Operations-related processes The ServiceNow Administrator will be responsible for core system configuration. Gathering and documenting user and process requirements. Developing workflow customizations, and supporting the Service Transformation teams. The candidate will be have an understanding of ServiceNow functionality and how all ITIL processes can be implemented in Serv
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Posted 6 days ago | Updated 6 days ago

Production Support, Technology Operations (3rd shift)

Request Technology, LLC

•

Remote

Full-time

Production Support, Technology Operations Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Remote in any of the following states: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI *3rd shift: Tuesday-Saturday 11pm-730am CST* *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree5+ years' experience production systems operationsWorking knowledge of ITIL principlesExperience with UC4 or similar schedulerUnderstands technical monitoring and metrics.Sophisticated
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Posted 42 days ago | Updated 11 hours ago

Service Now Developer/Architect

Ztek Consulting

•

Remote

Full-time

Skill: Service Now Developer/Architect ServiceNow Development and Configuration ITSM/ITIL process Knowledge. Must have a good knowledge in ITSM modules. ITSM (Incident, Problem, Change, Request, Service Catalogue, Workflows). Experience working on ServiceNow (JavaScript, workflows, update sets). Scripting Experience - JavaScript/Client Script/ Server Script /ACLs. Experience in Business Rules, catalogue items, UI policies, UI Actions, Script Includes, Import Sets & Transform Maps. Must-Have a go
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Posted 14 days ago | Updated 4 days ago

Remote:::ServiceNow Architect

Ivy Tech Solutions Inc

•

Remote

Contract

HI, Kindly let me know if you have a suitable fit for the following position Thanks Remote ServiceNow Architect Duration: 12+Months Please send the resume to or JOB DESCRIPTION: PROJECT INFORMATION: Main focus is on finalizing the rollout of HRSD to 2 more COEs, migration of knowledge content, virtual agent, CHRO reporting.Heavy focus on new AI related features being rolled out on PlatformUnderstanding of ServiceNow SPM for Demand, Idea, Resource Management, and PPM are a plus as the team is ad
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Posted 11 hours ago

Infrastructure Operation Manager (Technical)

KBR

•

Greenbelt, Maryland, USA

Full-time

Title: Infrastructure Operation Manager (Technical) KBR is looking for a Sustainment Engineering Operations Manager to support and lead multiple Engineering tasks in our NASA mission operations environment. As a Sustainment Engineering Operations Manager with KBR, you will be required to manage daily sustainment operations and service availability for mission critical systems, core management services and the operation support staff. In this position, you will work with all support disciplines
Posted 1 day ago | Updated 5 hours ago