itil Jobs in Charlotte, NC

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IT Change Manager

Symantrix Inc

•

Remote

Contract

Day-to-day responsibilities: - Coordinates releases and tracks changes through the change management process; ensures that change initiators follow established change and release management processes. - Manages and coordinates complex changes, conflicts and issues between various stakeholders. - Identifies and defines risks and deployment issues, developing alternative plans and actions. - Follows established OLAs. - Maintains documentation in the change system and other repositories as needed.
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Posted 26 days ago

AWS Software Engineer

TEKsystems c/o Allegis Group

•

Fort Mill, South Carolina, USA

Full-time

Qualifications: Bachelor's degree in Computer Science or equivalent experience with a minimum of 7 years of experience. Expertise in systems architecture, engineering, administration, configuration, troubleshooting, performance tuning, preventative maintenance, and security procedures. Experience with network architecture including experience with load balancing equipment, switches, routers, and network troubleshooting. Hardware systems design, enterprise storage and disk subsystems, cluster man
Posted 1 hour ago

Service Now Developer/Admin (SAMP/IRM) with ServiceNow System Admin Certification || 100% Remote But need Local to Philadelphia , PA Candidates Only

DMS Vision Inc.

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Remote

Third Party, Contract

Hi, Hope you are doing well !! I have an urgent position. Kindly go through the Job description and let me know if this would be of interest to you.Job Title: Service Now Developer/Admin (SAMP/IRM) Location: 100% Remote But need Local to Philadelphia , PA Candidates Only Duration: 6+ Months ContractJOB DESCRIPTIONAbout the job You will be responsible for ServiceNow technical design, code, and architecture, and working with key business units to build solutions and processes, support maintenan
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Posted 6 hours ago

ServiceNow Solutions Architect

BOTG LLC

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Remote

Contract

Title: ServiceNow Solutions Architect Location: Remote Duration: 12+ months contract Direct Client Job Description We are looking for a ServiceNow Solutions Architect specializing in ITOM/CMDB. This position will be a full-time and remote contract opportunity. What You ll Do Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications Deliver a high level of knowledge and customer service within the ITOM Suite as well as
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Posted 2 days ago

Helpdesk Analyst

Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 49 days ago | Updated 15 days ago

Service Desk Manager

Top Prospect Group

•

Remote or Hanover, New Jersey, USA

Contract

If you re passionate about service excellence and skilled in managing contact center teams, we want to hear from you! Contract to Hire-Must be able to convert to W2 Full Time- Mon-Fri Hybrid/Remote Great Benefits + Bonus for Perm! $65/hr ServiceNow, Major Incident Management, manage team, escalations We are seeking a highly motivated and experienced IT ServiceDesk Manager to oversee and optimize our Contact Center Operations. The Service Delivery Manager will be accountable for break/fix esca
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Posted 11 hours ago | Updated 11 hours ago

ServiceNow Solutions Architect

Atlantis IT Consulting Group LLC

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Remote

Contract

POSITION SUMMARY: The ServiceNow Solution Architect the strategic helm of the ServiceNow Platform, which at Republic Servcices includes IT Service Management (ITSM), IT Operations Management (ITOM), HR Service Delivery (HRSD), Governance Risk & Compliance (GRC), Security Operations, and Strategic Portfolio Management (SPM) modules, as well as Custom Built Applications. They design the trajectory of the platform, work closely with leaders and development teams to architect solutions that align to
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Posted 2 days ago

Oracle Database Systems Engineer/DBA

CRG Corporation.

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Charlotte, North Carolina, USA

Contract

Oracle Database Systems Engineer/DBA Location: Remote Duration: Contract Pay: $60+ per hour JOB DESCRIPTION Our Retail client with over $80B in annual revenue has over 2,000 stores, across 21 US states, with over 400,000 employees. This company is a leader in sustainable retailing with a passion for delivering excellence. By driving omni channel growth, efficiency in the shopping experience and continuing to develop with new technologies; this company is growing and developing continuing su
Posted 5 days ago | Updated 1 hour ago

Incident Manager

Sharp Decisions

•

Remote or Morrisville, Pennsylvania, USA

Contract

IT Incident Management C2H role - 6 months Duration The Incident Manager is responsible for the management of high severity incidents from identification through resolution and will collaborate with various functions within the IT organization and lead incident resolution teams across those functions. The Incident Manager will effectively communicate and act as an intermediary at all IT and Business levels from individuals to executive leadership. Additionally, the Incident Manager will provi
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Posted 21 days ago

End User Support Manager

Vertek Solutions, Inc

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Remote

Full-time

End User Support Manager Direct Hire 100% Remote - Atlanta, GA Preferred Summary We are seeking an experienced and highly motivated Manager of End User Support to lead and oversee the effective delivery of top-tier technical assistance within our enterprise IT environment. The ideal candidate will directly manage and develop our Service Desk, Desktop Support, and New Practice onboarding teams. This role combines strong technical expertise with a passion for empowering teams to provide exception
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Posted 1 day ago

Mainframe Systems Engineer

F2ONSITE

•

Remote

Contract

Mainframe Engineer - Remote must live on the East Coast 12 months with temp to perm potentialOn-Call and weekend availability requiredRemote with potential quarterly travel to Atlanta, GAJob DescriptionOpportunity for 2 highly motivated self-starters as Mainframe Systems Engineers to oversee and administer corporate mainframe environment in an Enterprise environmentThe successful candidate will be proficient working in and supporting a Parallel Sysplex mainframe environment, be familiar with mai
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Posted 19 days ago

Sr ServiceNow Business Analyst - 99% Remote - Long Term contract - Camp Hill, PA - B1350B

Technovision, Inc.

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Remote

Contract, Third Party

Our direct client is looking for a Sr. ServiceNow Business Analyst for a 99% Remote long term contract position for client in Camp Hill, PA. Description: - This Senior Business Analyst Role has the primary responsibility to capture business and technical ServiceNow requirements that lead to the design, develop, and implementation of new applications and support enhancements to existing applications to meet organizations objectives. - The position also engages in a variety of complex analysis
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Posted 47 days ago | Updated 9 days ago

Junior SCCM Architect

DivIHN Integration Inc.

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Remote

Contract

DivIHN (pronounced divine ) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply o
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Posted 56 days ago | Updated 6 hours ago

Senior ServiceNow Administrator

Summit 7 Systems

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Remote

Full-time

Location: Huntsville, AL/Remote Salary*: $90,000 - $120,000 *Dependent upon qualifications Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you're a person with life beyond work, that's why we inve
Posted 19 days ago

ServiceNow Administrator/Developer (W2 Only)

Apidel Technologies

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Remote

Contract

Work to include, but is not limited to, configuration of service portals and configuration and support of GRC and Security Operations-related processes The ServiceNow Administrator will be responsible for core system configuration. Gathering and documenting user and process requirements. Developing workflow customizations, and supporting the Service Transformation teams. The candidate will be have an understanding of ServiceNow functionality and how all ITIL processes can be implemented in Serv
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Posted 7 days ago | Updated 7 days ago

Incident Response Analyst I

Flexential

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Charlotte, North Carolina, USA

Full-time

Job Description: Responsible for the initial analysis, and classification of customer cases, as well as following troubleshooting documentation to quickly assess the customer situation and escalate if needed. IT Specialist will also work with the customer through different types of media, to provide a superior customer experience through tactical troubleshooting, monitoring, and proactive incident resolution for Flexential's customer environments A strong combination of technical analysis, trou
Posted 30 days ago | Updated 8 hours ago

Service Now Developer/Architect

Ztek Consulting

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Remote

Full-time

Skill: Service Now Developer/Architect ServiceNow Development and Configuration ITSM/ITIL process Knowledge. Must have a good knowledge in ITSM modules. ITSM (Incident, Problem, Change, Request, Service Catalogue, Workflows). Experience working on ServiceNow (JavaScript, workflows, update sets). Scripting Experience - JavaScript/Client Script/ Server Script /ACLs. Experience in Business Rules, catalogue items, UI policies, UI Actions, Script Includes, Import Sets & Transform Maps. Must-Have a go
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Posted 15 days ago | Updated 5 days ago

Remote:::ServiceNow Architect

Ivy Tech Solutions Inc

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Remote

Contract

HI, Kindly let me know if you have a suitable fit for the following position Thanks Remote ServiceNow Architect Duration: 12+Months Please send the resume to or JOB DESCRIPTION: PROJECT INFORMATION: Main focus is on finalizing the rollout of HRSD to 2 more COEs, migration of knowledge content, virtual agent, CHRO reporting.Heavy focus on new AI related features being rolled out on PlatformUnderstanding of ServiceNow SPM for Demand, Idea, Resource Management, and PPM are a plus as the team is ad
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Posted 1 day ago | Updated 12 hours ago

Production Support, Technology Operations (3rd shift)

Request Technology, LLC

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Remote

Full-time

Production Support, Technology Operations Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Remote in any of the following states: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI *3rd shift: Tuesday-Saturday 11pm-730am CST* *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree5+ years' experience production systems operationsWorking knowledge of ITIL principlesExperience with UC4 or similar schedulerUnderstands technical monitoring and metrics.Sophisticated
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Posted 43 days ago | Updated 4 hours ago