junior genesys engineer Jobs

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Urgent Requirement --Genesys PureCloud Developer-- Remote --Having Urgent Interview

Alpha Silicon

US

Third Party

Roles and Responsibilities: The Genesys PureCloud Developer should: Configure and manage Virtual Network in Genesys PureCloud, establish our core services in the VNET, enable Genesys PureCloud to serve as a part of network Develop scripts to automate the deployment of resource stacks and associated configurations Utilize native Genesys PureCloud services to meet the firm technology and resiliency requirements Drive Identity and access and configuration management, and monitoring strategy for Gen

Genesys Cloud Center SME

ST Global LLC

Plano, Texas, USA

Full-time, Third Party

Role name: Genesys Cloud Center SME Location: Plano, TX - Market Rate Key Roles and Responsibilities ? Respond to NSD Incident tickets physically and in the system with accurate, timely and thorough updates pertaining to Genesys Cloud CC. ? Respond to High Priority outages to include Circuit outages with carriers by opening up tickets with carriers until resolved. ? Collaborate with other Tier IIs and Tier Engineers to reach successful and timely resolution for all customer issues. ? Conduct a

Genesys IVR Chatbot Developer

PY DATA, INC.

Newark, New Jersey, USA

Contract

Genesys IVR Chatbot Developer Newark, NJ (3 days/week onsite) 12 months Needs: IVRGenesys Cloud CXVoice and non-voice application experienceGenesys certification would be nice to have Job Description: IVR Chatbot Developer (Genesys focus), Level 3, Hybrid-Newark In this cutting-edge role, the IVR Bot Developer will contribute to our mission of providing a seamless self-service experience, minimizing the need for live assistance. This developer will be building self-service into the IVR Bot. The

Genesys Cloud+ Java SME (Pennington, NJ; Plano, TX; Charlotte, NC)

Apex 2000

Pennington, New Jersey, USA

Contract

Genesys Cloud+ Java SME Location: Pennington, NJ; Plano, TX; Charlotte, NC Duration: 9-12Month Implementing Client: Infosys JD: 10+ yrs exp on contact center Solutions on Prem and cloudConfigure and troubleshoot Genesys Software and hardware components.Genesys Cloud development & Integrations.Strong knowledge on Genesys framework, IVR Development, scripting, Routing, and reportingJava, Java Spring Boot, Hibernate, Spring (MVC), Restful Web servicesTroubleshooting Genesys issues, log analysis,

Genesys Architect

Sage IT Inc

Arkansas, USA

Full-time, Contract, Third Party

Genesys Lead Architect Charlotte, NC & Dallas, TX Onsite Contact Need someone who can do onsite from Day-One onsite for Hybrid. Thanks Abhinov Dara

Genesys

New York Technology Partners

Newark, New Jersey, USA

Contract, Third Party

Title: Genesys Location: Newark, NJ (Hybrid) Position: Contract Job Description: Lead Genesys Development: Take ownership of designing, developing, and maintaining Genesys solutions (Genesys Cloud, Genesys Engage, or Genesys on-premises) for enterprise contact centers. Customization and Integration: Create advanced customizations using Genesys scripting languages (e.g., GVP, GML, CCXML) and integrate Genesys with various third-party applications (CRM, WFM, Databases, etc.). Mentor and Support Ju

Genesys IVR Developer @ Morris Plains, NJ

VBEST Software Inc

Morris Plains, New Jersey, USA

Third Party, Contract

Our Client is looking for a Genesys IVR Consultant, please send resumes.

Infrastructure Engineering Sr Advisor (Genesys IVR) - Bloomfield, CT or Remote

ERPMark Inc

Remote or Connecticut, USA

Contract

Role : Infrastructure Engineering Sr Advisor (Genesys IVR) Location: Bloomfield, CT(Onsite preferred, but Remote/work-from-home is also an option) Contract Special Project - ACT Avaya to Cisco migration 7 to 10 years of experience on Genesys architecture including inbound, outbound voice, chat, SMS, and email. Advanced Contact Center Call Flows and script design. Good knowledge for Genesys workspace desktop, including desktop design and (attached data) screen pop integration. Basic knowledge o

Genesys Cloud IVR Developer (Pennington, NJ; Plano, TX; Charlotte, NC)

Apex 2000

Plano, Texas, USA

Contract

Genesys Cloud IVR Developer Location: Pennington, NJ; Plano, TX; Charlotte, NC Duration: 9-12 months Implementing Client: Infosys JD: 5+ Years of experience in designing and developing on Genesys Cloud CX Components and Genesys Architect Call Flows5+ Years of experience in Genesys Cloud CX administration configuration and implementation.Should have developed Architect Call flow from scratch for Routing / Agent & Queue selection Logics, hand-on experience in Cloud API s / On-Prem API s integrat

Lead Genesys Developer - Newark, NJ (Onsite)

Smart Caliber Technology

Jackson Township, New Jersey, USA

Contract

Role Name: Lead Genesys Development Location: Newark, NJ JOB DESCRIPTION: JD: Lead Genesys Development: Take ownership of designing, developing, and maintaining Genesys solutions (Genesys Cloud, Genesys Engage, or Genesys on-premises) for enterprise contact centers. Customization and Integration: Create advanced customizations using Genesys scripting languages (e.g., GVP, GML, CCXML) and integrate Genesys with various third-party applications (CRM, WFM, Databases, etc.). Mentor and Support Jun

IVR Chatbot Developer with Genesys and Cloud CX

HCL Global Systems

Newark, New Jersey, USA

Contract

Title: IVR Chatbot Developer (Genesys focus), Level 3, Location: Newark, NJ (Hybrid) Duration: 9-12-month engagement In this cutting-edge role, the IVR Bot Developer will contribute to our mission of providing a seamless self-service experience, minimizing the need for live assistance. This developer will be building self-service into the IVR Bot. The ideal candidate has experience with complex projects (we are designing intuitive solutions that allow callers to communicate naturally and effici

Genesys Developer

Innova Solutions, Inc

Plano, Texas, USA

Contract

Innova Solutions has a client that is immediately hiring for a Genesys Developer Position type: Contract Job Role: Genesys Developer Duration: 12 months (with high possibilities of extension) Location: Plano, TX Required Skills: 10+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud. Configure and troubleshoot Genesys software and hardware components Integrate Genesys with Third-party applications and Systems Strong experience with Gene

Oracle Service Cloud(with Genesys)

United Technology

US

Third Party, Contract

JD- Experienced CRM Lead to be deployed with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectation : Lead CRM initiatives involving Oracle Service Cloud configurat

Genesys Developer

Innova Solutions, Inc

Plano, Texas, USA

Contract

Innova Solutions is immediately hiring for a Genesys Developer Position: Genesys Developer Position Type: W2-Contract Locations: Plano, TX | Charlotte,NC Work Mode: Hybrid (Three days onsite and two days remote) Job Description: 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud.Configure and troubleshoot Genesys software and hardware componentsIntegrate Genesys with Third-party applications and SystemsStrong experience with Genesys

Practice Leader - Genesys with Sales

Accuro Group

North Carolina, USA

Full-time

Practice Leader - Genesys with Sales Location: US ( Remote) Key job responsibilities Practice Development: Lead the development and refinement of program management methodologies, frameworks, and standards. Continuously assess industry trends, emerging practices, and organizational needs to enhance and evolve the program management practice. Methodology Implementation: Develop and implement standardized program management methodologies, tools, and templates. Provide guidance and support to proj

Genesys Cloud Developer - Charlotte, NC/Detroit, MI

Digital Technology Solutions

Charlotte, North Carolina, USA

Contract

DTS is looking for experienced Genesys Cloud Developer for our direct client project in Charlotte, NC or Detroit, MI Daily Responsibilities: Design, develop, deploy, and support constantly evolving IVR and Web Messaging based on business requirements. Analyze the business requirements and assist technical leads and Product Owners with defining the acceptance criteria for the features that are being developed Work collaborative with other IT teams such as Middleware and Salesforce engineering. Re

Genesys Developer

Lucid Technologies

Charlotte, North Carolina, USA

Contract, Third Party

Job Title: Genesys DeveloperLocation: Charlotte, NC or Detroit, MI office 3 days/week.Interview Process: Zoom panel interview Daily Responsibilities:Design, develop, deploy, and support constantly evolving IVR and Web Messaging based on business requirements.Analyze the business requirements and assist technical leads and Product Owners with defining the acceptance criteria for the features that are being developedWork collaborative with other IT teams such as Middleware and Salesforce engineeri

Genesys Developer

Kollasoft Inc.

Remote

Contract

Role : Genesys Developer Location : Remote Required : 7 to 10 years of experience in Information Technology and Application Support Experience on Genesys architecture including inbound, outbound voice, chat, SMS, and email. Advanced Contact Center Call Flows and script design.Knowledge for Genesys workspace desktop, including desktop design and (attached data) screen pop integration. Knowledge of Avaya and Cisco end point integrationMust have experience in Genesys Voice, Email, SMS, and Chat R

Genesys Developer

Indus Valley

Charlotte, North Carolina, USA

Contract, Third Party

Job Title: Genesys Developer Location: Charlotte, NC or Detroit, MI (Hybrid) Duration: Till year end with potential extensions Daily Responsibilities: Design, develop, deploy, and support constantly evolving IVR and Web Messaging based on business requirements. Analyze the business requirements and assist technical leads and Product Owners with defining the acceptance criteria for the features that are being developed Work collaborative with other IT teams such as Middleware and Salesforce engi

Genesys Developer

Sage IT Inc

New Jersey, USA

Full-time, Third Party, Contract

Role: Genesys Developer Newark, NJ/Dallas, TX/Charlotte, NC Contract Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect. Thorough understanding of Genesys Framework, Integration with internal and external components. Deli