knowledge base Jobs in new york, ny

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Principal, IT Software Engineer 2 - AIOps Lead

DIRECTV Enterprises Inc.

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Remote or El Segundo, California, USA

Full-time

DIRECTV is seeking an AIOps Lead (Principal, IT Software Engineer 2) who will play a crucial role in driving the adoption and execution of Artificial Intelligence for IT Operations (AIOps) practices across the organization. This individual will be responsible for leading observability standards, AIOps initiatives, automation-first strategies, leveraging AI and machine learning technologies to optimize IT operations, detecting anomalies, improving system performance, and automating incident and p
Posted 7 days ago | Updated moments ago

Content Writer Long Island City, NY Onsite from day 1

Software People, Inc.

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New York, New York, USA

Contract, Third Party

Phone/Skype Hire. Onsite from day 1 Location: Long Island City Duration: 12+ months (35 hrs/week) The client call center seeks a writer, editor, and content strategist to develop and maintain customer-focused, task-oriented content for the call center. The ideal candidate has experience with plain language, content design, usability, and content management systems. Daily Tasks: Review, analyze and write content for knowledge base.
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Posted 1 day ago

Technical Business Analyst / Incident Manager

JSR Tech Consulting

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Newark, New Jersey, USA

Contract

Location: Newark(Hybrid) Payrate: 70 - 80 per hour We are seeking an experienced Technical Business Analyst to manage and enhance the stability, performance and availability of our client facing applications. This role requires a proactive leader who can guide a dedicated support team, collaborate with engineering teams, and effectively manage incidents to minimize downtime, improve user experience and communicate with stakeholders. Key Responsibilities: Incident Management and Resolution: - O
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Posted 2 days ago | Updated 8 hours ago

Technical Business Analyst

Hired by Matrix, Inc.

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Newark, New Jersey, USA

Contract

At-a-Glance: Are you ready to build your career by joining a global financial company? If so, our client is hiring a Technical Business Analyst.Position Type: Contract Hybrid Required: Proven experience in a production support leadership role for client facing applications. Strong understanding of incident management frameworks. Proficiency in troubleshooting application, database, and infrastructure issues. Familiarity with monitoring tools such Dynatrace, Datadog, Splunk etc. Familiarity wit
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Posted 2 days ago | Updated 7 hours ago

Technical Writer (with Video Editing experience) - NYC, NY/Pittsburgh, PA - Contract to Hire

Lorven Technologies, Inc.

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New York, New York, USA

Full-time, Contract, Third Party

Job Title: Technical Writer (with Video Editing experience) Location: NYC, NY/Pittsburgh, PA (Onsite from Day -1 ) Job Type: Long-term contract Relevant Experience: 10+ Years Roles and Responsibilities: Develop and maintain technical documents including user guides, system manuals, API documentation, SOPs, FAQs, knowledge base articles, and training materials. Collaborate with developers, engineers, product managers, and SMEs to gather technical information. Create standardized templates and
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Posted 5 days ago | Updated 1 day ago

Help Desk Level 1

Winston Staffing Service

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Brooklyn, New York, USA

Full-time

Onsite 8:30am - 5pm Contract on w2, not accepting resumes from agencies. Location: Brooklyn, near Winthrop ST bus stop IT Service Desk Agent Job Description The Service Desk Agent is the first point of contact for the users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve tier 1 requests in a timely
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Posted 12 days ago

Technical Writer with Video editing

Sensiple Inc.

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New York, New York, USA

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
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Posted 4 days ago | Updated 1 day ago

Analyst, Applications Development

Ford Foundation

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New York, New York, USA

Full-time

Please submit both a resume and a cover letter to be considered. ABOUT THE OPPORTUNITY The Ford Foundation s Information Technology department is seeking dynamic individuals from all industries to join their team as an Analyst, Applications Development. The Analyst collaborates with the Associate Director, Integrations and Development and the business liaison to create innovative solutions intended to propel us into the future state of technology stack and aid operational efficiencies at the Fou
Posted 19 days ago

Software Support Analyst-Law Firm Exper. Required

Perennial Resources International

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Parsippany-Troy Hills, New Jersey, USA

Full-time

NO H1S OR 3RD PARTIES THIS ROLE WILL BE ONSITE 3 DAYS PER WEEK. NO H1S OR 3RD PARTIES. THIS ROLE WILL BE ONSITE 3 DAYS PER WEEK. Deliver technical support for a variety of software and hardware needs within a Citrix XenDesktop environment: Resolve software-related issues for all firm-deployed applications in-person and remotely. Troubleshoot issues related to client workstations/laptops, as well as related hardware. Convert various forms of document and multimedia including, but not limited t
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Posted 5 days ago | Updated 3 days ago

Workday HCM Solutions Architect

Velocity Search Group Inc.

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New York, New York, USA

Full-time, Contract

Our client, a major entertainment/media firm located in NYC (Midtown), is looking to hire Workday HCM Solutions Architect. This is a 1 year contract with the likelihood of extension. This is a hybrid opportunity that requires the consultant to be onsite 2 days a week. As Architect you will have the opportunity to wear multiple hats and help shape the vision of our Workday HCM IT team. You will be responsible for designing and Coordinating workday integrations across HCM while ensuring the succes
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Posted 60+ days ago | Updated 8 hours ago

IT Support Specialist Level 2

Stefanini

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New York, New York, USA

Contract

Stefanini Group is looking for IT Support Specialist Level 2 for a globally recognized company! For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at / for faster processing. Thank you! Part Time role - Tuesday, Wednesday, Thursday, 8 hours 1st shift hours Job Description We are seeking an experienced Support Technician to join our IT department. This role is vital in maintaining seamless IT service support, serving as a key technical expert for both intern
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Posted 5 days ago | Updated 9 hours ago

Service Desk Lead

Hexaware Technologies, Inc

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Morristown, New Jersey, USA

Full-time

Position: Service Desk Lead Location: Morristown, NJ 07960 (Onsite) Hiring: Fulltime Opportunity Job Description: Key Responsibilities: Team Management: Lead, mentor, and manage the service desk team, including assigning tasks, setting goals, and conducting performance reviews.Recruit, train, and develop team members to enhance their technical and customer service skills.Monitor team performance and productivity, ensuring adherence to service level agreements (SLAs) and other performance metrics
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Posted 39 days ago | Updated 10 days ago

Sr. Deskside Technician

Stefanini

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New York, New York, USA

Full-time

Who we areStefanini is a privately held $1.5 B global technology provider offering Digital Workplace Services, Application Development, and Digital & Innovation solutions, including our own Stefanini Artificial Intelligence (SAI) platform. We have been recognized as a Visionary in the 2025 Gartner Magic Quadrant for Outsourced Digital Workplace Services, and our 35,000 employees are located across 41 countries Communicate professionally with client, team, and management. The individual must po
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Posted 19 days ago | Updated 9 hours ago

CX Contractor

Xoriant Corporation

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Remote

Contract

Job Title: CX Contractor Location: Mountain View, CA (Remote) Duration: 3 Months Industry/Background Preference: CX Content Writing background is big plus but not required Education: College degree with 3+ years eperience / 7+ years of equivalent experience Must Have s: This role is with Consumer Content TeamInclude writing sample if anyTraining will be provided on AI Content writingContentful CMS experience is requiredCreating internal documentationStrong attention to detailsCustomer Support Co
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Posted 44 days ago | Updated 1 day ago

AI Architect

Oscar Technology

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Remote

Full-time

AI Architect - Fintech Innovation Location: Austin, Texas About Us: This role is with is an emerging fintech organization undergoing a significant and exciting digital transformation. They're committed to modernizing their technology and processes to deliver innovative solutions in the Point-of-Sale (POS) space, moving away from traditional physical touchpoints and creating seamless and digital-first interactions. They're seeking a talented and innovative AI Architect to lead the development
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Posted 24 days ago | Updated 1 hour ago

AEM Front End Developer

Techno-Comp, Inc.

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Bernards, New Jersey, USA

Contract, Third Party

Job Title: AEM Front End Developer Work Location: Basking Ridge, NJ / NY / FL / Denver, CO (Hybrid Work Model 3 Days in a Week Onsite) Duration: Long Term Contract Job Description: AEM Authoring how the component functions, how to debug the issues. Components are already built. There are day to day updates. Authoring is making changes as and when needed, and fixing issues, debugging. Multi brand experience is a huge plus. Front end technologies: HTML, CSS, JavaScript, and jQueryReact JS is a
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Posted 60+ days ago | Updated 1 day ago

Relativity Server Administrator

Hexaware Technologies, Inc

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Remote

Full-time

Position: Relativity Server Administrator Location: 100% Remote Hiring: Contract / Fulltime Mandatory Skills: L3 Relativity Exp with Ediscovery. Overview: We are seeking an experienced Relativity Server Administrator & Level 3 Support Engineer. You will be responsible for the end-to-end administration of Relativity Server infrastructure and act as the technical escalation point for advanced troubleshooting and performance optimization. Key Responsibilities: Administer, configure, and maintain
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Posted 19 days ago | Updated 4 days ago

M6 Java Developers

The Brixton Group

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Remote

Contract, Third Party

Job Description: 3-5+ years of hands-on experience in Oracle Metasolv (M6) and Java-based application development using Spring Boot and Microservices architecture to oversee development and production support tasks. The ideal candidate should have a strong understanding of telecom inventory and order management systems, with proven experience in troubleshooting, task flow verification, background server monitoring, and application log analysis. Key Responsibilities: Investigate task fallouts, id
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Posted 18 days ago

MES Business System Analyst

ClifyX

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Remote

Third Party, Contract

Job title: MES Business System Analyst Work Location with Zip code: California City, CA 93505 (Willing to consider remote for exceptional talent) Duration of the project: 12 Months Minimum years of experience required: 8-10 Years Experience: Minimum 5 years in MES (Manufacturing execution system Discrete, Hi-Tech/Semiconductor) Key Responsibilities: 1. Implement and manage MES systems in semiconductor manufacturing environments. 2. Coordinate and direct all testing phases (UAT, Integration, S
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Posted 17 days ago | Updated 4 days ago

Lead Full Stack Developer

Hexaware Technologies, Inc

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Remote

Full-time

Role : Lead Full Stack Developer Location : Remote (EST hours) Hire Type : Fulltime JOB DUTIES & RESPONSIBILITIES: Responsible for high quality, bug-free development as per the coding standards in close collaboration and interaction with other members of the development/QA team. Participate in daily project scrum meetings and provide daily personal status report. Create user documentation for completed solutions. Work with support team to resolve production support issues. Mentor the junior de
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Posted 54 days ago | Updated 5 days ago