microsoft teams voice engineer Jobs in charlotte, nc

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NICE IVR consultant Fort Mill,SC (Charlotte)

CogniSoft Technologies

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Remote or Fort Mill, South Carolina, USA

Third Party, Contract

Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer sentiment analysis Key Responsibilities: 1. Design and implement call flows using NICE CXone Studio, including ACD, IVR, WEM, and
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Posted 4 days ago

NICE IVR consultant --Fort Mill, SC

CogniSoft Technologies

•

Fort Mill, South Carolina, USA

Full-time, Third Party

NICE IVR consultant Location - Fort Mill, SC (Charlotte) Shift Timings 11 AM to 8 PM EST Project Duration: 6 months Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer sentiment anal
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Posted 4 days ago | Updated 3 days ago

Cloud Contact Center Architect

Integrated Technology Strategies, Inc.

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Remote

Third Party, Contract

Title: Voice/Phone and Cloud Contact Center Technology Architect Location: Remote. Candidate is required to be onsite for one week each month. Candidates must work EST time. Duration: 12+ Months Description of Duties Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of
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Posted 1 day ago

Technical Architect Microsoft Dynamics 365 & Power Apps

ChaTeck Incorporated

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Remote or Houston, Texas, USA

Contract, Third Party

AES_325 Technical Architect Microsoft Dynamics 365 & Power Apps Why Join Us: Lead transformative projects with cutting-edge Microsoft technologies. Collaborate with high-performing teams across digital innovation initiatives. Competitive compensation and opportunities for career advancement. Engage with complex enterprise architectures and solve meaningful business challenges. Role Overview: We are looking for a seasoned Technical Architect with 12 15 years of experience in Microsoft Dynamics
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Posted 33 days ago | Updated 4 days ago

Service Desk Analyst II (Remote)

Milliman IntelliScript

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Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript
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Posted 11 days ago

Service Desk Analyst II (Remote)

Milliman IntelliScript

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Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript
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Posted 11 days ago

Client Director / Account Executive - Government Relations

Prutech Solutions

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Remote or Texas, USA

Full-time

Job Title: Government Relations and Client Director Location: Primarily based in Travis or Harris County, Travel is expected across the State of Texas for on-site sales meetings with prospects, clients and business partners. Employment Type: Full Time, Remote with Travel Government Relations and Client Director State of TX (Austin, Houston) Who we are: PruTech is a professional services company with leading capabilities in digital transformation, cloud computing and cyber security. We offer St
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Posted 60+ days ago | Updated 1 day ago