microsoft teams voice engineer Jobs in charlotte, nc

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MS Teams Engineer

Stanley David and Associates

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Remote

Full-time

Role :: Teams Engineer Location :: Remote USA Type :: Fulltime Job Description Must-Have Provide support on daily customer initiated and controlled operations of the services in Microsoft Teams, Telephony (Peer-Peer) and Audio conference services.Understanding of Teams Licensing and Communication CreditsTroubleshoot and configure Teams, Channels, Private Channels and its members.Retention Policies, E-911 understanding, Device focused troubleshootingConfiguring Messaging Policies, Meeting Polic
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Posted 21 days ago

Microsoft Teams Engineer

JDA TSG

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Remote

Full-time

At JDA TSG, we equip Global Iconic brands with top-tier specialized talent, business process expertise and innovations which drive their organizations in exciting new directions. We have established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve. We have an opportunity for a Microsoft Teams expert to join our team working as a Customer Engineers (CE s). A CE s time is dedicated to working with some of the largest, and most sophisticated compan
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Posted 42 days ago | Updated 23 days ago

Voice Engineer / Contract / Remote

Motion Recruitment Partners, LLC

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Remote or Pleasanton, California, USA

Full-time

Our client, a leading healthcare organization dedicated to advancing patient care and safety, is looking for a contract Voice Engineer. This is a fully remote role. Under general supervision of the IT Director, this position is responsible for our client's Voice Services (Contact Center) systems infrastructure to maintain a reliable and predictable service that supports the needs of our client's internal and external facing contact centers. This role will also provide expert technical consultati
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Posted 8 days ago | Updated 3 hours ago

Avaya Voice Tech Engineer

Caresoft

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Remote or US

Contract

Title: Avaya Voice Tech Engineer Duration: Long Term REMOTE Description: As a Technology Engineer, you deliver standard and custom supportable technology products. The solutions you build are based on Nationwide's architectural standards, technology roadmaps, industry trends and business requirements. The expertise you provide will focus on collaboration, data, systems, storage, middleware, network, security and contact center technology products. You'll also be accountable for the operational
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Posted 29 days ago | Updated 7 hours ago

Microsoft Teams Customer Engineer- Teams Apps Development

JDA TSG

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Remote

Full-time

At JDA TSG, we equip Global Iconic brands with top-tier specialized talent, business process expertise and innovations which drive their organizations in exciting new directions. We have established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve. We have an opportunity for a Microsoft Teams expert to join our team working as a Customer Engineers (CE s). A CE s time is dedicated to working with some of the largest, and most sophisticated compa
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Posted 60+ days ago | Updated 24 days ago

QA Engineer (Copilot Studio)

Techgroup America Inc.

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Remote

Contract

Job Details Title: QA Engineer (Copilot Studio) Location: Chicago, IL Duration: but likely through end of year + extensions Experience testing voice/chatbot and AI-driven conversations using Microsoft Copilot Studio bots Ability to create and execute test plans/scripts for cloud-based Azure applications with Microsoft Copilot, chatbot frameworks, and AI components. Hands on experience with Gen AI automation tools, especially Microsoft Copilot Studio Kit Practical experience in developing, confi
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Posted 11 hours ago | Updated 11 hours ago

Network Analyst

TEKsystems c/o Allegis Group

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Charlotte, North Carolina, USA

Full-time

Description Required Skills for L3 Voice Support for MS Teams Senior Operations technician responsible for support of Voice platforms interconnected to MS Teams Voice. Will support and repair interconnectivity issues with Enterprise telephony, Contact Center, and Transport-including external carrier. Provide direct engagement and oversight, guidance, and governance for Voice operations for MS Teams interoperability with Core Voice services Should understand and be able to support MS Teams, Avay
Posted 4 hours ago

NICE IVR Technical Lead

New York Technology Partners

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Fort Mill, South Carolina, USA

Contract

Role : NICE IVR Technical Lead Duration : Long Term Contact Location : Fort Mill, SC United States Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer sentiment analysis Key Respon
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Posted 3 days ago

NICE IVR Consultant

Apar Technologies

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Fort Mill, South Carolina, USA

Contract

Title: NICE IVR consultant Location - Fort Mill, SC (Charlotte) Project Duration: 6 months Shift Timings 11m AM to 8 PM EST Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer
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Posted 9 days ago | Updated 6 hours ago

Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

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Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml
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Posted 1 day ago

Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

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Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml
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Posted 1 day ago

Infrastructure Specialist

Kyndryl

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Oregon, USA

Full-time

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure - good at providing analysis, docum
Posted 19 hours ago | Updated 7 hours ago

Director of Architecture

Vertex Solutions Inc.

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Remote

Full-time

We are currently seeking a Director of Technical Architecture & Operations that has experience in architecting technical design solutions. The candidate MUST have Commercial Insurance (General Liability and Worker Compensation preferred). REQUIRED: Commercial Insurance (GL and WC desired) Must have 3 years as a director of development/architecture Role: Director of Technical Architecture and Operations Location: Fully Remote / Frequent travel to Florida. Type: W2 / Full Time / Permanent Techni
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Posted 18 days ago

FSC Technical Support Engineer-Remote

Johnson Controls, Inc.

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Remote or Glendale, Wisconsin, USA

Full-time

Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide
Posted 11 days ago | Updated 7 hours ago

Information Security Consultant - Threat Detection & Adversary Simulation

Mass Mutual Financial Group

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Remote or Boston, Massachusetts, USA

Full-time

The Opportunity Within our Enterprise Cybersecurity organization, you will work closely with the Security Intelligence team and be responsible for leverage real world adversarial techniques to perform pen tests and simulate attacks on existing and upcoming services spanning across applications, servers, and end-user assets. The Team Within the Security Operations Center, partner with Incident Response Teams for Red/Purple Team assessments and work with Security Intelligence to identify and test
Posted 60+ days ago | Updated 7 hours ago

MFG Systems Administrator - 3rd Shift (Remote)

Perdue Farms, Inc.

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Remote or Salisbury, Maryland, USA

Full-time

Perdue Foods has a goal of becoming the most trusted name in premium proteins by creating products for consumers and for retail and foodservice customers around the globe while changing the way animals are raised for food. It is part of Perdue Farms, a fourth-generation, family-owned food and agricultural business deeply rooted in tradition yet with a forward-thinking mindset. We believe that success starts with our people, and our culture is built on a foundation of teamwork, integrity, and res
Posted 10 days ago | Updated 4 hours ago

Sr. Systems Engineer

Motorola Solutions

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Florida, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil
Posted 47 days ago | Updated 7 hours ago

M365 VIsio Project Manager

Randstad Digital

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Charlotte, North Carolina, USA

Contract

job summary: Service Design Delivery engineer oversees delivery of collaboration and productivity solutions at the bank, for example M365 product suite, voice, and video solutions.)The role requires technical knowledge and process expertise to examine what's needed to introduce or the bank's collaboration and productivity service. location: Charlotte, North Carolina job type: Contract salary: $63.68 - 73.00 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Manage overall
Posted 43 days ago | Updated 1 hour ago

NICE CXone IVR consultant immediate need for Onsite at SC/NC for longterm Contract!!!

Nam Info Inc

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Charlotte, North Carolina, USA

Full-time, Third Party, Contract

Dear Partners, Hope you are doing well. Please find the Job description. Kindly share resume along with contact details and expected bill rates on C2C and send it to Role : NICE CXone IVR consultant Location : Fort Mills SC (Charlotte NC) ( 100% Onsite all 5 Days) Duration : Longterm Required Skills: Must Have 8+ years of experience in leading CCaaS platform such as NICE CXONE(ACD, IVR, Studio, WEM, QM). Optional : 3+years of hands-on development background with java/springboot/APIs Option
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Posted 17 days ago | Updated 1 day ago

NICE IVR consultant Fort Mill,SC (Charlotte)

CogniSoft Technologies

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Remote or Fort Mill, South Carolina, USA

Third Party, Contract

Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer sentiment analysis Key Responsibilities: 1. Design and implement call flows using NICE CXone Studio, including ACD, IVR, WEM, and
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Posted 3 days ago