Remote support Jobs in austin, tx

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Remote-Customer Service Analysts/Contact Center Support-CH

Empower Professionals

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,

Customer Support Engineer-ADMS S3 Core (DMS/OMS)

Centraprise Corp

Remote

Full-time

Role 1# - Customer Support Engineer-ADMS S3 Core (DMS/OMS) Utilities : Electric grid (Transmission and Distribution) Expertise in installing, analyzing and troubleshooting e-terra DMS and related products. Experience in modelling various electrical devices Able to troubleshoot issues using a variety of tools.Able to diagnose and solve intermediate to advanced issues using a variety of troubleshooting methods

Acquisition Support Specialist

V-Soft Consulting Group, Inc

Remote

Contract

Acquisition Support Specialist (Remote) Primary Location: Remote V-Soft Consulting is currently hiring for an Acquisition Support Specialist (Remote) for our premier client. WHAT YOULL NEED: Technical Requirements and Certifications NCCM - North Carolina Contract Manager. CPCM - Certified Professional Contracts Manager. Knowledge, Skills and Abilities Knowledge: Comprehensive understanding of public procurement processes and regulations. Familiarity with Medicaid Enterprise Systems (MES) and

Network Engineer III - Remote Site Support

First-Citizens Bank & Trust Company

Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office. This position is aligned to our Remote Site Support networking group. This position provides complex technical support for the Bank's data or voice network infrastructure. R esponsible for installing, maintaining, and supporting network infrastructure, and will provide Tier 3 support for issues related to networking. Resolves escalated technical issues reporte

OIC Integration/Extension analyst

Smart Synergies

Remote

Contract

100% Remote Responsibilities: Provides L2 support (triaging) for OIC Integrations and Extensions incident tickets and ensures compliance to Client s ITSM Incident management process, associated SOPs and Operational PlanParticipates in and contributes to Problem RCA discussions to identify underlying causes of major impact or recurring incidents, including defining and documenting remediation plans for all OIC integrations and Extensions related issues, documenting problem tasks, and driving thes

Platform Support Engineer / Remote / EDE - IBM Cloud Pak for Data

Lockheed Martin Corporation

Remote or King of Prussia, Pennsylvania, USA

Full-time

Job Description The EDE (IBM Cloud Pak for Data) Platform Support Engineer will be part of a team that empowers Lockheed Martin to leverage data and AI to drive business insights, improve decision-making, and accelerate our digital transformation journey. This role is a blend of Systems Support Engineering and Data Engineering, providing front-line troubleshooting, triage, and issue / ticket resolution for internal clients. The position will support a 24-X 7 weekly on-call rotation schedule and

Controls Engineer, Field Support

Rockwell Automation

Remote or San Jose, California, USA

Full-time

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world

National Support Engineer

Diagnostica Stago, Inc.

Idaho, USA

Full-time

Ideal candidates for this position will be located in the Mountain or Pacific time zones. The National Support Engineer (NSE) serves as a Subject Matter Expert (SME) for Stago North America's installed base of diagnostic instruments. This role provides professional second-level support to the Field Service Engineering team and collaborates closely with internal departments to drive timely and thorough issue resolution. The NSE will be responsible for analyzing service data, identifying trends,

IT Migration Data Analyst Support-GX

Param Consulting Services, Inc.

US

Contract, Third Party

Required: Previous experience as a Business Systems Analyst Experience with Azure Data Factory Strong in SQL and SAS coding Experience working with data migration, migration planning and gap analysis Effective and persuasive presentation skills (verbal and written) for project teams and business leaders Experience with MS Office, strong with MS Excel PBM Background Strong technical knowledge and experience working in Software Development teams Proficiency in data profiling techniques, methodolog

Kinaxis AMS Consultant

SANS

Remote

Contract, Third Party

Title: Kinaxis AMS Consultant Location: 100% Remote Position type: Long-term contract Years of experience: 8+ years Roles and Responsibilities: Resource should work as AMS Consultant and Provide Support (in US business hours) to the client.Should handle incident, service requests and problem tickets within SLA.Should monitor Daily Integration activities and data loads.Should interact with client closely and assist to find the root cause and resolution.Should work with Offshore team and ensure ti

EPIC EMR Help Desk

Talent Groups

Remote

Contract, Third Party

Role : EPIC EMR Help Desk Location: Minneapolis, MN Remote Contract Job Description: Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred)

Senior Cloud Support Engineer - Security

Snowflake Inc.

Remote or Dublin, California, USA

Full-time

Where Data Does More. Join the Snowflake team. Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers' success. We form partnerships with customers by listening, learning, and building connections. Snowflake's values are key to our approach and success in delivering world-class Support. Putting customers first, acting with integrity, owning i

Security Engineer (BISO Support) - Remote

Alight Solutions LLC

Remote or New York, New York, USA

Full-time

Our story Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their jo

Help Desk Support Technician

ConsultNet, LLC

Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh

Sitefinity SME with Content Management Services

LTIMindtree

Remote

Full-time

About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 9

Looking for a Technical support/ trainer on Spectrum Data Protect

nFolks Data Solutions

Remote

Contract, Third Party

Hi, Looking for a Technical support/ trainer on Spectrum Data Protect Remote Work Type: Technical support/ training Description We are building Web based training on Data Protect and we need technical assistance in creating the content or validation of the content. Sincerely, HR Manager nFolks Data Solutions LLC Phone:

Senior Software Engineer, Community Support Engineering

Airbnb

Remote

Full-time

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Community Support Platform (CSP) at Airbnb is a critical system that drives our customer support operat

looking for a Technical support/ Training- TIBCO Object Star or Object Service Broker or ObjectStar

nFolks Data Solutions

Remote

Third Party, Contract

Hi, We are looking for a Technical support/ Training- TIBCO Object Star or Object Service Broker or ObjectStar Remote support The support can be any kind of technical assistance or training on the product This client is using Global ECS tool for distributed batch and Zeke (in zVSE) is the scheduler tool for both operators to monitor and scheduler to set schedule. Sincerely, HR Manager nFolks Data Solutions LLC Phone: Email;

Delinea Admin

NTT DATA Americas, Inc

Remote or Canton, Massachusetts, USA

Contract

Company Overview: Req ID: 324833 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT DATA's Client is currently seeking a Delinea Admin to join their team in Canton, Massachusetts (US-MA), United States (US). REMOTEJob Description: The Cyber & Information Security team is looking for Delinea Administrator to support Point32Health in their Delinea

Remote Helpdesk Support Analyst

Apex Systems

Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2067512 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c