service desk Jobs in district of columbia

21 - 40 of 96 Jobs

TOC Service Desk AgentJob Title - TOC Service Desk Agent

Apex SystemsCompany Name - Apex Systems

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Arlington, Virginia, USA

Full-time

Job#: 2060844 Job Description: Apex Systems is seeking multiple Service Desk Agents to join our team in Arlington, Virginia. Please see below for more details: The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT) Service Desk which receives and resolves incident and service request tickets through the ServiceNow service management software. The IT Service Desk supports a nearly 6000 user community within the Department of Homela

Service Desk TechnicianJob Title - Service Desk Technician

TEKsystemsCompany Name - TEKsystems

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Remote or Roanoke, Virginia, USA

Full-time

Description We are seeking a skilled and customer-focused Service Desk Technician in Roanoke, VA. In this role, you provide support for Level 1 and Level 2 issues, providing timely and effective technical assistance via phone, email, and ticketing systems. You will be responsible for diagnosing and resolving a wide range of hardware, software, and network-related issues, ensuring minimal disruption to business operations. Key Responsibilities Serve as an escalation point for Level 1 and 2 supp

Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)Job Title - Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)

Isoftech IncCompany Name - Isoftech Inc

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Remote or Washington, District of Columbia, USA

Contract

Position: TSD Project Manager I (Team Lead) w/ACE Experience Work Location:DC Metro (Preferred), Orlando & San Antonio The Account Service Desk (ASD) Team Lead ensures customer-focused technology service desk support in the Automated Commercial Environment (ACE) space. Provides Tier II support for the ACE dealing with trade facilitation, trade compliance and trade enforcement. ACE is the commercial trade processing system developed to become the single window through which international traders

Service Desk Analyst II (Remote)Job Title - Service Desk Analyst II (Remote)

Milliman IntelliScriptCompany Name - Milliman IntelliScript

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Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript

Service Desk Analyst II (Remote)Job Title - Service Desk Analyst II (Remote)

Milliman IntelliScriptCompany Name - Milliman IntelliScript

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Remote

Full-time

Service Desk System AdministratorJob Title - Service Desk System Administrator

General DynamicsCompany Name - General Dynamics

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Newington, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Communication, Technical Training, Troubleshooting Hardware Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Job Description: Seize your opportunity to make a personal impact as a Service Desk System Adm

Service Desk Manager - (TS clearance, SCI eligibility) - OnsiteJob Title - Service Desk Manager - (TS clearance, SCI eligibility) - Onsite

Akima, LLCCompany Name - Akima, LLC

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Alexandria, Virginia, USA

Full-time

SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality support across the organization. To join our team of outstanding professionals, apply today! Responsibilities Oversee the daily operations of the organization's IT Service Desk, providing support for computer systems, networks

Senior IT Service Desk EngineerJob Title - Senior IT Service Desk Engineer

CoinbaseCompany Name - Coinbase

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Remote

Full-time

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the

Test & Evaluation Engineer (AEGIS) - Washington, D.C.Job Title - Test & Evaluation Engineer (AEGIS) - Washington, D.C.

Serco North AmericaCompany Name - Serco North America

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Washington, District of Columbia, USA

Full-time

Position Description If you love high profile and challenging projects supporting the US Navy, then Serco has a great opportunity for you! As the Test & Evaluation Engineer (AEGIS) with Serco, you will be a part of the dynamic DDG 51 Combat Systems Integration Team supporting the Navy's premier shipbuilding program located at Serco's Washington, D.C. location, where you will be responsible for development and execution of the Test and Evaluation Master Plan (TEMP), including development of tes

Program ManagerJob Title - Program Manager

NuAxis LLCCompany Name - NuAxis LLC

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Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated P

Support the Army Research Laboratory (ARL) Information Technology (IT) Modernization ProgramJob Title - Support the Army Research Laboratory (ARL) Information Technology (IT) Modernization Program

SAICCompany Name - SAIC

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Adelphi, Maryland, USA

Full-time

Job ID: 2506061-ADELPHI-MD Location: ADELPHI, MD, US Date Posted: 2025-05-23 Category: Information Technology Subcategory: Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: No Description SAIC is seeking incumbents and external talent to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of Ente

Non-Destructive Test Engineer (NDT)Job Title - Non-Destructive Test Engineer (NDT)

Serco North AmericaCompany Name - Serco North America

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Washington, District of Columbia, USA

Full-time

Position Description If you love high profile and challenging projects supporting the US Navy, then Serco has a great opportunity for you! As the Non-Destructive Test Engineer, you will be on a dynamic team providing technical and programmatic support to the VIRGINIA Class Submarine Program Office (PMS450) and the U.S. Navy's Team Submarine Program Offices at the Washington Navy Yard in Washington, DC! Bring your expertise and collaborative skills to make an impact on our military defense and s

Jr Help Desk TechnicianJob Title - Jr Help Desk Technician

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Washington, District of Columbia, USA

Full-time

Description Serves as the initial point of contact and resolution for IT related incidents and requests. Accepts and documents customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interfaces directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicates via phone, email, and instant messaging with end users a

Field Operations Manager (IT)Job Title - Field Operations Manager (IT)

Maximus, Inc.Company Name - Maximus, Inc.

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Camp Springs, Maryland, USA

Full-time

Description & Requirements Maximus is a leading provider of technology, consulting, and program services to government agencies. We deliver leading-edge digital solutions through our Technology Consulting Services (TCS) division using Advanced Analytics (AI, ML, RPA), Comprehensive Cybersecurity Solutions, DevSecOps, Human Centered Design, and advanced cloud platforms. The Field Operations Manager (IT) applies deep expertise in field deployments, IT infrastructure management, and hardware procu

Mainframe ZOS / DB2 SupportJob Title - Mainframe ZOS / DB2 Support

ALTA IT ServicesCompany Name - ALTA IT Services

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Reston, Virginia, USA

Full-time

Job Title: Mainframe / DB2 Support Engineer Location: 100% Remote EST - candidates should be located in MD, VA, DC, or West Virginia Role Type: 6 + months contract with very strong chance of contract to hire conversion Hours: Shift work - OVERNIGHT - 4 X 10 hour shifts (4 nights per week, 10 hr shift) Please note - candidates must be flexible within the 6 pm - 6 am OVERNIGHT shift time range and be flexible on the days Qualifications Experience: 5 + years' experience in Mainframe DB2 Support.

Application Integration SpecialistJob Title - Application Integration Specialist

ASSYSTCompany Name - ASSYST

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Laurel, Maryland, USA

Contract

ASSYST is seeking a skilled Computer Software / Integration Analyst to analyze, integrate, and maintain software systems across various platforms and environments. This role ensures that applications work together seamlessly, support business operations, and align with strategic goals. The analyst will collaborate with software engineers, project managers, QA teams, and business stakeholders to implement and optimize system integrations. The role also involves developing and implementing web app

Operations Support Center LeadJob Title - Operations Support Center Lead

Maximus, Inc.Company Name - Maximus, Inc.

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Maryland, USA

Full-time

Description & Requirements Maximus is seeking an Operations Support Center (OSC) Lead to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As the OSC Lead you will be responsible for leading the Operations Support Center, and your staff, in delivering high-quality technical support to end users. This role involves overseeing daily operations, managing team performance, troubleshooting escalated issues, and ensuring service-level agreem

Linux Systems Administrator (Tier I)Job Title - Linux Systems Administrator (Tier I)

American Systems CorporationCompany Name - American Systems Corporation

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Arlington, Virginia, USA

Full-time

Overview AMERICAN SYSTEMS is a 100% employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. Responsibilities This job requisition is for potential upcoming work at AMERICAN SYSTEMS and does not represent a current opening. Qualified candidates will be contacted when the work becomes available. As a Tier I Linux S

Executive IT Support LeadJob Title - Executive IT Support Lead

NightwingCompany Name - Nightwing

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Sterling, Virginia, USA

Full-time

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in th

NCIS Help Desk Analyst Tier II | Secret clearanceJob Title - NCIS Help Desk Analyst Tier II | Secret clearance

General DynamicsCompany Name - General Dynamics

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Quantico, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterprise IT means connecting and e