service Jobs in Baltimore, MD

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End User Support/Service Desk Specialist

Trigyn Technologies, Inc.

•

Baltimore, MD, USA

Contract, Third Party

Trigyn's direct government client has an immediate need for an End User Support/Service Desk Specialist in Baltimore, MD. The particulars of the opportunity are below: Description: End User Support Specialist responsibilities may include but are not limited to: ? Monitor the Service Desk ticket queue and assist with all aspects of technical support via phone, chat, email or in person. ? Determine the best solution based on the issue and details provided by customers ? Install and test hardware
Posted 9 days ago | Updated 1 hour ago

Customer Service Representative (Call Center)

nTech Solutions

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Baltimore, MD, USA

Contract

Title: Customer Service Representative (Call Center) Location: Baltimore, MD Duration: 24 Months Contract Job Description: Terms of Employment W2 Contract, 24 monthsThis position will be hybrid for the first 6 months and could be remote for the rest of the assignment based on performance. The office is located in Baltimore, MD.Local candidates onlyThis is a full-time position, 40 hours per week.The resource is expected to fill in for the team lead when they are on vacation or leave.Overview O
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Posted 21 hours ago | Updated moments ago

Notification Service Lead

Digital Intelligence Systems, LLC

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Columbia, MD, USA

Full-time

Job Summary The Notification Service Lead role will be responsible for leading a team of Analysts and managing all aspects of client's notification service. This role requires significant attention to detail and consistency in operations. In this role, the candidate will lead by example and assist the team in prioritizing work as well as establishing clear operating structure and processes. In addition, the candidate will contribute to the future of client's notification service with direct inv
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Posted 8 days ago | Updated 1 hour ago

AVP Service Management

Zachary Piper Solutions, LLC

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Laurel, MD, USA

Full-time

Piper Companies is looking for an Assistant Vice President of Service Management to join a credit union. This is a full-time position based in Laurel, MD. Essential Duties of the AVP Service Management: Supports the success of their direct reports by providing them what they need to be successful in creating valueImproves the operations of the Information & Technology Services department by leveraging industry best practices and frameworks, particularly IT Service Management (ITSM) and IT Infr
Posted 6 days ago | Updated 2 hours ago

Senior Manager of Service Delivery & Operations - Healthcare Pharma / POS

3coast

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Elkridge, MD, USA

Full-time

RG19759 H-1b candidates are welcome to apply!! Position: Senior Manager of Service Delivery & Operations - Healthcare Pharma / POS Location: Elkridge, MD Compensation: $175,000 - $225,000 + Excellent Benefits + Paid Relocation Job Description: Directing application solutions and technical teams, a retail point-of-sale prescription/pharmacy system, and managed major projects. Acting as liaison between state and technical development/support teams. Taking ownership for client implementatio
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Posted 60+ days ago | Updated 2 hours ago

Service Delivery Manager- 100% Remote

Motion Recruitment

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Remote or Arlington, VA, USA

Full-time

Service Delivery Manager The Service Delivery Manager will be responsible for managing, planning, and overseeing service delivery of Cloud-based ERP systems, operations and sustainment of solutions deployed into customer environments. The company is a wholly owned subsidiary of SAP focused on security issues for the U.S. government so that SAP can bring technology and innovation to customers across government regulated industries. The company is located in the DC Metro area, a 6-month contract-t
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Posted 60+ days ago | Updated moments ago

SERVICE DELIVERY MANAGER

Dornan Technologies

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Remote

Contract

SERVICE DELIVERY MANAGERThe Service Delivery Manager with 10+ years of experience shall oversee and manage all service delivery functions utilizing ITL best practices and ServiceNow. It is required that the Service Delivery Manager have the following qualifications at the time of quote submission. These minimum qualifications must be addressed in the quote:An ITIL® Foundation and/or Practitioner Certification, for ITILv.4 or higherExperience in service delivery using ITIL best practices and lea
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Posted 23 hours ago | Updated 23 hours ago

Service Desk Analyst & Security Provisioning

Y & L Consulting Inc.

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Remote

Contract

A service desk analyst is a professional who provides technical support and troubleshooting for IT equipment, applications, and networks. They are responsible for resolving issues and answering questions from users and guests through various channels, such as phone, email, remote, or desk side visits. They also perform tasks such as technical maintenance, software installation and updates, and security checks. They document, verify, and categorize user issues and communicate data through proper
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Posted 21 hours ago

Customer Service Represntative

ApTask

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Remote

Contract

- Utilize systems to monitor workflow and load the work to qualified technicians. Evaluate and reassign work to available technicians as needed. Work to monitor and regulate work volumes. Communicate with technicians and/or other departmental employees to resolve force availability imbalances. Read and analyze exception service orders and repair tickets to dispatch to the appropriate technician based upon the company criteria. Ensure that service orders and repair tickets are processed accuratel
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Posted 19 hours ago

ServiceNow Solution Service Engineer / Business Solutions Analyst

Kanini

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Remote

Full-time

About Kanini Kanini provides Agile Software Development, Cloud Computing, Data Science, and Location Intelligence services to public and private organizations. We have successfully served our clients in government, finance, transportation, utility, and software industries since 2003. Why you should join Working at Kanini is flexible and personal. We are a highly motivated, collaborative team experimenting with the latest technologies. We are committed to everyone having a healthy work/life balan
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Posted 22 hours ago

Service Desk

Randstad Digital

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Remote or Vernon Hills, IL, USA

Contract

job summary: Service Desk provide 24/7 coverage of Client's Network Operations Center and play a fundamental role in ensuring we meet or exceed the expectations of all clients as defined in our service level agreements. Service Desk apply the necessary technical breadth to providing top level technical support services and operational leadership, including problem resolution, and technical change implementation for Managed Services clients. Service Desk at Client's are smart, hardworking indivi
Posted 19 hours ago | Updated 1 hour ago

Field Service Engineer

SEMICS

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Remote

Full-time

Position Type: Full Time Job Title: Equipment Field Service Engineer Location: (a) Remote: ID, NC, NY, CA Responsibilities: Ensure SEMICS’s Wafer Prober products alignment with customer systems by collaborating directly with the customer's engineers and SEMICS sales, planning, and marketing teamsOnsite /offsite Customer support: Wafer Prober System Setup, Evaluations, Operation/Maintenance Training and Troubleshooting TrainingAddress customer technical issues by resolution between the SEMICS te
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Posted 1 day ago | Updated 1 day ago

Platform Service Engineer

SAIC

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Remote

Full-time

Job ID: 2312888 Location: REMOTE WORK, VA, US Date Posted: 2023-09-19 Category: Software Subcategory: DevSecOps Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: No Description SAIC is seeking a Platform Service Engineer to join our energized team to support the Department of Air Force's (DAF) mission to establish and maintain the Advanced Battle Management Syste
Posted 2 days ago | Updated 1 hour ago

SAP CRM SENIOR SERVICE FunctionalConsultant

Data Capital Inc

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Remote or Santa Clara, CA, USA

Contract

Hands-on functional experience in design, configuration, and customizing in SAP CRM 7.0: BP, Master Data, Technical Master Data. • SAP CRM Fiori apps, HANA, Gateway OData services, Integration with Fiori. • Service: Service Contracts, Service Requests, Service Orders, Install base/Equipment/Technical Master Data. • Business Activity, Task, Service Tickets, ERMS. Working knowledge and good experience in Gateway foundation, Odata services, Fiori/UI5 apps, HANA CDS Views, Fiori Smart Business on
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Posted 2 days ago | Updated 16 hours ago

Customer Service/ Solutions Center Representative

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Customer Service/ Solutions Center Representative. This is a 18+ Months (possible extension) contract opportunity with long-term potential and is located in Scottsdale, AZ (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 23-39544 Pay Range: $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Im
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Posted 2 days ago | Updated 16 hours ago

Customer Service Representative Offline

ApTask

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Remote

Contract

The Customer Service Rep's primary role is to key received order requests into multiple systems for internal and external order submissions. Compiling, verifying accuracy, and sorting information to prepare source data for computer entry. Entering customer orders to ensure complete customer satisfaction promptly. Review the order for deficiencies or errors, correct any incompatibilities, and verify that the order submission is accepted. Work independently on case orders and sometimes with other
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Posted 5 days ago

Remote || Splunk Engineer/Architect (IT Service Intelligence ITSI Exp.)

SanKar Inc

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Remote

Contract, Third Party

Position :- Splunk Engineer/Architect (IT Service Intelligence ITSI Exp.) Location – Remote Type: Contract Note: - Must be able to obtain and maintain Security clearance. Estimated clearance Timeframe: 5-6 month Job Description: Required proficiency in the following · Defining and onboarding new data sources into Splunk · Analyzing the data for anomalies and trends · Creating new dashboards and enhancing old ones · Mining and highlighting key trends and patterns in data. · Profic
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Posted 6 days ago | Updated 3 days ago

Service Desk Technician

LaSalle Network

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Remote

Contract

LaSalle Network is currently partnering with a client that specializes in managed IT services and is looking to grow their service desk team. The core services of this client are in the areas of help desk, systems engineering, network engineering and cloud services. We are looking to hire an individual to join their service team. Service Desk Technician Responsibilities: Provide remote technical assistance to end users using both oral and written communication skills via phone, email and video c
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Posted 6 days ago | Updated 1 hour ago

Service Desk Technician (Remote)

Sigma Information Group, Inc.

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Remote

Full-time

Role The Service Desk Technician supports our consulting teams by providing first line support of client requests received by email, ticket or phone. Using remote access software and/or working directly with the client over the phone, will troubleshoot and resolve primarily Tier 1 issues, including password resets, email access issues, authentication questions, simple Microsoft Office application usage, virus scans/removals, and device problems (printers, monitors, mice). Responsibilities Pr
Posted 7 days ago

ServiceNow SME (Indirect procurement / Service Contracts)

Xoriant Corporation

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Remote

Contract, Third Party

Need ServiceNow SME for 2 months. Remote ok but occasional travel to Miami is required indirect procurement expert, service contracts etc.
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Posted 8 days ago | Updated 3 days ago