service Jobs in District of Columbia

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Tier 1 Service Desk Analyst

GovCIO

Washington, District of Columbia, USA

Full-time

Overview GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. Responsibilities Experience in a complex Government IT environment.. Ability to troubleshoot and resolve HW, SW, network, and system-related problems. Proficiency in using ServiceNow to document, track, and manage incidents and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and

CRM Lead with Oracle Service Cloud and integration with Genesys Cloud CX

CA-One Tech Cloud Inc.

Remote

Contract, Third Party

Role: CRM LEAD Location : Remote Duration: Long Term Job Description : Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expe

Service Operations Engineer (JoinOCI-Ns2)

Oracle Corporation

Reston, Virginia, USA

Full-time

Job Description Positions located in: Reston, VA; Austin, TX; and Seattle, WA Shift work included: 4x10 schedule including rotating weekends; 24x7 environment; Day, Mid, Night Shift available Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability.

Enterprise Service Bus (ESB) Application Administrator

CACI International, Inc.

Arlington, Virginia, USA

Full-time

Enterprise Service Bus (ESB) Application Administrator Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * CACI is seeking a Enterprise Service Bus (ESB) Application Administrator who will be responsible for performing installation, configuration, testing and supporting activities related to the design and functionality of ESB. The program's ESB in

IT Service Desk Supervisor

Motion Recruitment Partners, LLC

Washington, District of Columbia, USA

Full-time

IT Service Desk Supervisor The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager. Responsibilities include but are not limited to: Managing the day-to

Senior Technical Writer - Customer Service

Kforce Technology Staffing

Laurel, Maryland, USA

Contract

RESPONSIBILITIES: Kforce has a client in Laurel, MD that is seeking a Senior Technical Writer - Customer Service. Responsibilities: * Creates documentation, including standard operating procedures, quick reference guides, user guides, training manuals, brochures, after-action reports, and instructional videos * Determines the clearest and most logical way to present information and/or instructions for greatest reader comprehension and writes and edits technical documentation accordingly * Proof

IT Service Desk

Apexon

Dulles, Virginia, USA

Contract

1.Minimum three years of progressive and continuous experience providing technical support 2.Must hold an A+ certification

TOC Service Desk Agent

Apex Systems

Arlington, Virginia, USA

Full-time

Job#: 2060844 Job Description: Apex Systems is seeking multiple Service Desk Agents to join our team in Arlington, Virginia. Please see below for more details: The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT) Service Desk which receives and resolves incident and service request tickets through the ServiceNow service management software. The IT Service Desk supports a nearly 6000 user community within the Department of Homela

Field Service Engineer, Industrial Storage Commissioning

Tesla Motors

Remote or Palo Alto, California, USA

Full-time

The Tesla Energy Product and Service Engineering team is looking for a passionate, collaborative, and skilled Product Engineer to join the team to support the explosive growth of our Industrial Storage fleet. Tesla is committed to having industry-leading deployment and commissioning times and to support this, the Industrial Storage team is seeking a commissioning focused Product Engineer to lead the commissioning of Industrial Storage systems of varying scale within the Utility, Commercial and I

IT Service Desk Quality Assurance Manager

NuAxis LLC

Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each tea

LTSS Service Care Manager

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented LTSS Service Care Manager . This is a 06+ Months Contract opportunity with long-term potential and is located in Miami, FL (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-68164 Pay Range: $23 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Evaluates the needs of the

Information Technology (IT) Service Management (ITSM) Systems Engineer

SAIC

Chantilly, Virginia, USA

Full-time

Job ID: 2501986 Location: CHANTILLY, VA, US Date Posted: 2025-02-20 Category: Engineering and Sciences Subcategory: Systems Engineer Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description JOB DESCRIPTION: SAIC openings for Information Technology (IT) Service Management (ITSM) Systems Engineers with experience within the ITIL domains of Service S

Manager Service Delivery (Remote in US)

Gainwell Technologies LLC

Remote or Houston, Texas, USA

Full-time

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have

Lab Automation Engineer III, Field Service

Thermo Fisher Scientific

Remote or Cambridge, Massachusetts, USA

Full-time

Work Schedule Standard (Mon-Fri) Environmental Conditions Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description When you join us at Thermo Fisher Scientific, you'll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contri

Field Service Engineer

Toyota Material Handling

Remote

Full-time

Job Description Field Service Engineer About our company: The Raymond Corporation is a member of the Toyota Industries family of companies. We empower you to do great work in a company with 100 years of success, innovation and growth. Our Associates are the foundation of our continued success. If you're innovative and enjoy the thrill of making things happen - share our vision and grow with us. About the position: We're looking for a remote Field Support Engineer to support the Raymond iWAREHOU

LTSS Service Care Manager

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented LTSS Service Care Manager. This is a 03+months contract opportunity with long-term potential and is located in Carrizo Springs/Crystal City area(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-68665 Pay Range: $22 - $26.50/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Loca

Provider Service Analyst, Medicaid, Remote, Local in New Mexico, USA

Gainwell Technologies LLC

Remote or Charlotte, North Carolina, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary We are seeking a talented individual for a Provider Services Analyst - Medicaid who provides on-site and remote account analysis

Service Desk I

Apex Systems

Vienna, Virginia, USA

Full-time

Job#: 2070498 Job Description: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary. Our vision is to provide customers with a service-oriented, single point of contact within ETS for issue resolution and request ful

Field Service Technical Support

Apex Systems

Ashburn, Virginia, USA

Full-time

Job#: 2070304 Job Description: Apex Systems is looking to hire a Field Service Technician for one of our clients, if you are interested in applying please send your most up to date resume to This is a driving role so you must have your own reliable transportation you are willing to use. Location: Ashburn, VA area PR: Hourly + .70/per mile Length: starting as a year long contract with potential to extend each year Responsible for resolving hardware and software infrastructure (servers, network

Manager Service Delivery (Remote in US)

Gainwell Technologies LLC

Remote or Austin, Texas, USA

Full-time

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have