telephony Jobs in richmond, in

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Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 57 days ago | Updated 1 day ago

System Engineer - Microsoft

Albano Systems Inc

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Remote

Contract

This is a contract to hire opportunity. W-2 hourly only. No C2C or visa candidates A Systems Engineer is responsible for supporting equipment in a Microsoft Windows environment, from design through implementation and support. A System Engineer performs a wide variety of installation, configuration and upgrading of workstations, servers and related hardware and software in a LAN, WAN and stand-alone environment. A System Engineer provides investigation, diagnostic testing and repair/resolution of
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Posted 51 days ago | Updated 4 days ago

Cloud Contact Center Architect

Nityo Infotech Corporation

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Remote

Full-time, Third Party

Responsibilities: Architectural Design: Design and develop scalable Amazon Connect, Five9 or similar contact center solutions tailored to specific business needs, considering migration strategies and integration with Salesforce Service Cloud Voice.Migration Expertise: Lead and execute migration projects, assessing current contact center environments, devising migration strategies, and executing smooth transitions to Amazon Connect, Five9 or similar contact center.Salesforce Integration: Collabor
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Posted 7 days ago | Updated 7 days ago

MS Teams with Enterprise Voice Expert

IDC Technologies

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Remote

Contract

Dear Applicant, Hope you are doing well We have an urgent requirement of MS Teams with Enterprise Voice Expert with one of our global consulting client . Kindly click to apply if you are available and interested in the job role mentioned below. Job Title : MS Teams with Enterprise Voice Expert Location : Remote USA Duration : Contract PRIMARY RESPONSIBILITIES: Responsible for migrating user base from Skype Online/OnPrem to MS-Teams8 to 10 years experience on Skype, Microsoft Teams with Ente
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Posted 10 days ago | Updated 8 days ago

Cloud Contact Center Architect

PeopleNTech

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Remote

Full-time

Role : Cloud Contact Center Architect Location : Remote Duration : Full Time Job Description:: Responsibilities: Architectural Design: Design and develop scalable Amazon Connect, Five9 or similar contact center solutions tailored to specific business needs, considering migration strategies and integration with Salesforce Service Cloud Voice.Migration Expertise: Lead and execute migration projects, assessing current contact center environments, devising migration strategies, and executing smooth
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Posted 11 days ago

Cloud Contact Center Architect

PeopleNTech

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Remote

Full-time

Role: Cloud Contact Center Architect Location: Remote Max Rate: $140K FTE Only Responsibilities: Architectural Design: Design and develop scalable Amazon Connect, Five9 or similar contact center solutions tailored to specific business needs, considering migration strategies and integration with Salesforce Service Cloud Voice.Migration Expertise: Lead and execute migration projects, assessing current contact center environments, devising migration strategies, and executing smooth transitions to A
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Posted 9 days ago

Cloud Contact Center Architect

PeopleNTech

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Remote

Full-time, Third Party

Job Role: Cloud Contact Center Architect Location: Remote Job Type: Full-time Only Interview: Webcam Responsibilities: Architectural Design: Design and develop scalable Amazon Connect, Five9 or similar contact center solutions tailored to specific business needs, considering migration strategies and integration with Salesforce Service Cloud Voice.Migration Expertise: Lead and execute migration projects, assessing current contact center environments, devising migration strategies, and executing s
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Posted 9 days ago

Network Voice Cisco UC IPT Consultant

IDC Technologies

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Remote

Contract

Dear Applicant, Hope you are doing well We have an urgent requirement of Network Voice Cisco UC IPT with one of our global consulting clients. Kindly click to apply if you are available and interested in the job role mentioned below. Title: Network Voice Cisco UC IPT Location: 100% Remote Long Term Contract Job Description : PURPOSE OF THE JOB:Implementation of Cisco Unified communication software and servicesProvide hardware / software / network problem diagnosis / resolution via telephone/ema
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Posted 21 days ago

Data & Integration Release Engineer

Beacon Hill Staffing Group

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Remote

Full-time

Job Title: Data & Integration Release Engineer Salary Range: $120,000 - $130,000 Job Location: This position can be 100% remote. Hiring Manager Notes: I do not expect the ideal candidate to possess all this, but I do expect that many of the items in required certifications and Critical to Role Success are checked. Having a proven experience as a release manager, coordinator, or engineer role is what I am looking for. Key Functions of the Role: Certifications (acquired or actively pursuing)
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Posted 2 days ago | Updated 1 hour ago

Enterprise RightFax Service Administrator

Accuro Group

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Remote or Pleasanton, California, USA

Contract, Third Party

Tittle:Enterprise RightFax Service administrator Location:Pleasanton , CA Duration:12 Months Enterprise RightFax Service administrator 10-15 yrs Enterprise RightFax Service administration Yes The Enterprise RightFax Service include compute, storage, backup/recovery, capacity, and associated Services, in each case using Customer-provided equipment and Customer-provided software. TCS provides a fully configured, tested, proactively monitored, stable, and operable Enterprise RightFax Service
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Posted 60+ days ago | Updated 2 hours ago

CX - NICE Engineer 1 (Config)

Connect Tech+Talent

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Remote

Contract, Third Party

CX - NICE Engineer 1 (Config) Remote Contract The CX - CXone Engineer Configuration role involves working with the CXone customer experience platform to design, configure and implement solutions that meet the needs of the organization and its customers. This role requires a deep understanding of CXone technologies and tools, as well as experience with contact center operations and customer experience design. Responsibilities of a CX - CXone Engineer Configuration role may include:Configuring a
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Posted 60+ days ago | Updated 3 days ago

IVR Lead Engineer (genesys)

A2C Consulting

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Remote or Atlanta, Georgia, USA

Third Party, Contract

Overview Global Fintech Leader is in the midst of Enterprise Digital Transformation. Highly Visible Contact Center Optimization Program and requires a Senior Lead to take strategic ownership over IVR Solutions Architecture and Provision Delivery: all part of large scale cloud migration The Environment Global Fintech LeadWorld Class Contact Center InitiativeEnterprise TransformationC-Level Leadership The Role Candidate should have vast experience working with design and implementation of IVR cal
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Posted 60+ days ago | Updated 4 days ago