tier 1 help desk technician Jobs

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Entry-Level Help Desk Technician

Mitchell Martin, Inc.

New York, USA

Full-time, Contract

Title: Entry-Level Help Desk TechnicianLocation: Long Island, NY (Onsite) Employment Type: ContractCompensation Pay Range:$18.00-$25.00/HrsDescription Join a team as a motivated and dependable technician. Support clients with their day-to-day IT needs. Gain hands-on experience in various environments. Be a go-to problem solver for small business and residential customers.Key Responsibilities Serve as the first point of contact for clients with technical issues. Troubleshoot basic hardware, softw

Help Desk Technician

Decisionpoint Corporation

Denver, Colorado, USA

Full-time

Overview DecisionPoint is seeking a Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position is onsite in Denver, CO. No application window deadline. Duties & Responsibilities Remote computer support Owning, tracking

Help Desk Technician

Decisionpoint Corporation

Denver, Colorado, USA

Full-time

Overview DecisionPoint is seeking a Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position is located onsite in Denver, CO. No application window deadline. Duties & Responsibilities Remote computer support Owning, t

Helpdesk Technician

Booz Allen Hamilton

Arlington, Virginia, USA

Full-time

Job Number: R0221573 Helpdesk Technician The Opportunity: Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the DoD? We're looking for a Helpdesk Techni cia n with a solid background in Windows operating systems to work within classified environments, providing in-depth support and leading problem-solving and implementation efforts for specific sof tware and

Network Supoort/ Network Technician/ IT Help desk Support/ IT Support

Ethires LLC

New York, New York, USA

Contract

Entry-Level Network Support TechnicianLocation: New York, NY Type:Contract on W2. Summary: Provide first-line network support, assisting with hardware setup, network monitoring, and troubleshooting connectivity issues under supervision. Key Responsibilities: Monitor and support LAN/WAN, VPN, and Wi-Fi issues.Assist with installation/configuration of switches, routers, and firewalls.Log and track incidents via ticketing system.Support senior network staff in upgrades and maintenance.Requirements:

Help Desk Technician

NuAxis LLC

Falls Church, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H

Tier 1 - Help DeskTechnician - 100% Remote

TransAmerica Technology Services

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use

Tier 2 Desktop Support Technician

General Dynamics

Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: BI Full 6C (T4) Job Family: Help Desk Job Qualifications: Skills: Customer Service, Desktop Computers, Remote Access, Technical Support, Troubleshooting Certifications: None Experience: 5 + years of related experience ship Required: No Job Description: Help Desk Technician Own your opportunity at GDIT and you'll be a meaningful part of impr

Lead Help Desk Technician/Trainer (00127)

Virginia Jobs

Remote or Chesterfield, Virginia, USA

Full-time

Title: Lead Help Desk Technician/Trainer (00127) Agency: Brightpoint Community College Location: Chesterfield - 041 FLSA: Exempt Hiring Range: $65,000 - $75,000 Full Time or Part Time: Full Time Additional Detail Job Description: Brightpoint Community College is a two-year public institution of higher education and is the third largest of Virginia's 23 community colleges. The college is located within the Greater Richmond metropolitan area. It serves students and the community at its two campus

Help Desk Technician - TS/SCI W/ poly

General Dynamics

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Des

Helpdesk Technician - Tier II - TS/SCI w. Polygraph

General Dynamics

Elkridge, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Systems, Information Technology (IT) Systems Support, Systems Support Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Overview: Transform technology into opportunity as a Helpdesk Technician with

Help Desk Technician

Trilon Group

Baton Rouge, Louisiana, USA

Full-time

Help Desk Technician Department: Corporate/Administrative Employment Type: Full Time Location: Baton Rouge, LA Reporting To: Chris Chandler Description Waggoner Engineering, Inc. is hiring a Help Desk Technician in our Baton Rouge, LA office to provide first level technical support and problem resolution to Waggoner users. The primary responsibility will be to diagnose, resolve and document incident tickets. As a member of the IT support team, the Help Desk Technician will provide superior

Help Desk Technician (Part-Time Weekend)

General Dynamics

Huntsville, Alabama, USA

Part-time

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Microsoft Office, Technical Support Certifications: None Experience: 0 + years of related experience ship Required: No Job Description: Help Desk Technician (Part-Time Weekend) Provides monitoring, technical support, and troubleshooting for statewide education network,

Help Desk Technician - The Brand House Collective

Kirklands Inc.

Jackson, Tennessee, USA

Full-time

Overview The Help Desk Technician I serves as the initial point of contact for store and corporate users seeking guidance or technical assistance with computer systems, software, hardware, and other IT-related issues. This role is responsible for providing prompt, courteous, and effective support to resolve routine technical problems and escalate complex issues to the next tier of support. Responsibilities Respond promptly to requests from store and corporate users, providing information and

Help Desk Support Technician

Decisionpoint Corporation

Baltimore, Maryland, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r

Helpdesk Technician

Harris County

Houston, Texas, USA

Full-time

Salary: $20.00 Hourly Location : Houston, TX Job Type: Regular Full-time Job Number: 15298 Department: District Clerk's Office Opening Date: 07/17/2025 Closing Date: 8/17/2025 11:59 PM Central Position Description As a Helpdesk Technician, you will play a crucial role in our IT support team, providing technical assistance and support to our employees, customers, and partners in a timely and professional manner. This position is ideal for individuals with prior experience in IT support who are lo

Help Desk Technician V - MIDS

General Dynamics

Annapolis, Maryland, USA

Full-time

This is an unpaid fellowship through the Department of Defense (DoD) SkillBridge Program. The fellow selected for this role will not receive compensation or benefits from GDIT and will not be an employee, agent or contractor of GDIT but rather will remain an employee of the DoD and will receive compensation and benefits through the DoD. Type of Requisition: Regular Clearance Level Must Currently Posses: Top Secret SCI + Polygraph Clearance Level Must Be Able To Obtain: Top Secret SCI + Polygr

Associate Help Desk Technician - All shifts available - Active Top Secret required

General Dynamics Information Technology

Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help D

Help Desk Technician

General Dynamics

Oklahoma City, Oklahoma, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: NACI (T1) Job Family: Help Desk Job Qualifications: Skills: Audiovisual Equipment, Call Center, Customer Service, Help Desk Support, Teleconferencing Certifications: None Experience: 1 + years of related experience ship Required: No Job Description: Help Desk Technician I Transform technology into opportunity as a Help Desk Technician I with

Help Desk Technician II

Motion Recruitment Partners, LLC

Evesham, New Jersey, USA

Full-time

A New Jersey MSP is seeking a skilled and customer-focused Help Desk Technician to join their growing team. This organization supports small to mid-sized businesses with proactive IT services and a relationship-first approach. This is a full-time opportunity, with occasional travel to local client sites. If you thrive in a fast-paced support environment, enjoy solving technical challenges, and want to make a meaningful impact, this opportunity could be the perfect fit. As a Help Desk Technician,