tier 1 help desk technician Jobs

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Help Desk Technician

TEKsystems c/o Allegis Group

Madison, Wisconsin, USA

Full-time

Description We are seeking a reliable and customer-focused Help Desk Technician in Madison, WI. This role involves providing first and second-tier technical support to end users, including identity verification, password resets, account unlocks, and troubleshooting hardware, software, and network issues. The ideal candidate will have strong communication skills, a solid technical foundation, and a commitment to delivering high-quality service. Key Responsibilities Verify caller identity and assi

Help Desk Analyst 1 with call Center Exp-Hybrid@Conyers, GA

BURGEON IT SERVICES LLC

Conyers, Georgia, USA

Third Party, Contract

Role: Help Desk Analyst 1 with call Center EXP Location: 2206 East View Parkway Conyers, GA 30013 Hybrid Long term contract Share the resumes with ajithatburgeonitsdotcom Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* *MUST have Call Center exp* Provides technical assistance to bo

Help Desk Technician

Decisionpoint Corporation

Denver, Colorado, USA

Full-time

Overview DecisionPoint is seeking a Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position is located onsite in Denver, CO. No application window deadline. Duties & Responsibilities Remote computer support Owning, t

IT/AV Technician L2

Milestone Technologies, Inc.

Washington, District of Columbia, USA

Contract

Client Job Description Summary Ideal candidates will be proactive, possess strong written and verbal communication skills, comfortable in high-pressure environments and forward thinking during slow periods. Must possess critical thinking for technical troubleshooting and create knowledge base articles/user stories. Should proactively improve user experience with innovative support strategies and application design ideas. Strong communication skills required for engaging end users and stakehold

GA DDS Help Desk Analyst 1 (765352)

Nitelines USA, Inc

Conyers, Georgia, USA

Full-time

GA DDS Help Desk Analyst 1 (765352) Pay rate : $20.00 hr Temp (1 year) MUST be Bilingual, Spanish/English Hybrid Job Location : 2206 East View Parkway Conyers, GA 30013 Hours : 8 hours daily/5 days weekly LOCAL CANDIDATES This position is located at DDS Headquarters in Conyers, Georgia. Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service.

Help Desk Technician

Decisionpoint Corporation

Denver, Colorado, USA

Full-time

Overview DecisionPoint is seeking a Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position is onsite in Denver, CO. No application window deadline. Duties & Responsibilities Remote computer support Owning, tracking

Help Desk Technician

TriCom Technical Services

St. Cloud, Minnesota, USA

Full-time

Summary We are seeking a Help Desk Technician to manage tablets, Android devices, and Active Directory Groups; administer Microsoft Exchange mailboxes; and troubleshoot PC issues in a fast-paced environment. Responsibilities Collaborate in a fast-paced team environment, providing excellent phone support.Image devices for new and current employees.Set-up hardware including monitors and docking stations.Provide tablet/mobile support.Provide support for Microsoft Office (especially Excel).Manage Ac

Helpdesk Technician

cyberThink, Inc.

Ridgefield Park, New Jersey, USA

Contract

Overview: We are seeking a skilled and customer-focused Tier 2 IT Helpdesk Technician with 5+ years of experience to join our dynamic IT support team. This position is critical to maintaining user productivity and IT service quality, with a strong focus on troubleshooting and resolving issues related to Microsoft Active Directory and Windows environments. Key Responsibilities: Provide second-line technical support for laptops, desktops, mobile devices, and peripherals across Windows environments

Help Desk Technician

Pacific Steel & Recycling

Great Falls, Montana, USA

Full-time

Pacific Steel & Recycling is currently looking to hire a Help Desk Technician on a full-time, permanent basis. This opportunity must be performed onsite in Great Falls, MT. Relocation assistance is available for non-local candidates open to relocating. Title: Help Desk Technician Location: Great Falls, MT Summary: The Help Desk Technician is the first line of phone support for desktop and business application related issues, evaluates them, and either resolves the issues or assigns them to oth

Associate Help Desk Support Technician

Sanford Health

No location provided

Full-time

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: 10 Hours - Varied Shifts (United States of America) Scheduled Weekly Hours: 40 Salary Range: $16.50 - 26.50 Union Position: No Department Details Opportunity to grow your car

Help Desk Technician

Encore Talent Solutions

Chesterfield, Missouri, USA

Full-time

Job Summary: As a Help Desk Support Technician, you will be the first line of support for end-users, providing excellent customer service and resolving technical issues in a timely and effective manner. This role involves a combination of help desk responsibilities and hands-on support, with approximately 30 40% of your time dedicated to inventory management and routine operational tasks, such as unboxing and organizing equipment shipments. We are looking for a highly motivated, adaptable indivi

Helpdesk Technician

Purchase College

Harrison, New York, USA

Full-time

The Purchase College Campus Technology Services Department seeks a Helpdesk Technician to provide responsive support for campus technology operations. Responsibilities will include: providing basic and high-level technical support for faculty, staff, and students; preparing documentation; conducting training as necessary; and managing technical support operations and services for computer labs and technology enhanced classrooms used by the College s academic programs. This position will provide

Help Desk Technician

Judge Group, Inc.

Westlake, Texas, USA

Full-time

Location: Westlake, TX Salary: $13.00 USD Hourly - $16.00 USD Hourly Description: Our client is currently seeking a Help Desk Technician Job Title: Help Desk Technician Duration: 12+ months Location: Westlake TX and Southlake TX What you'll do: Work with a team of Desktop Support technicians in one of the largest service centers with over 6,000 users. System administration of Windows 10, Windows 11 and Mac OS X desktops and laptops. Provide hands on installation, troubleshooting and tech

Help Desk Technician

Virginia Jobs

Remote or Charlottesville, Virginia, USA

Full-time

The McIntire School of Commerce at the University of Virginia is inviting applications for a Help Desk Technician . As a Help Desk Technician, you will play a vital role in ensuring a seamless technology experience for our faculty, staff, and students. You will be responsible for providing first and second-tier IT support services to resolve issues promptly and ensure smooth access to system data. This position encompasses desktop, mobile, and cloud-based technology support, as well as basic a

Pharmacy Technician | Remote | Michigan | Contract

Walker Healthforce

Remote

Contract

Pharmacy Technician | Remote | Michigan |Contract Walker Healthforce is seeking a Pharmacy Technician with 2-4+ years of experience in Michigan. This is a 6-month contract opportunity. CORE REQUIREMENTS: 2-4 years Specialty and/or Retail Pharmacy- knowledge ofspecialty prescription drug names, NDC drug codes, therapeutic classes and/or claims processing Experience in provider/member call center or helpdesk with high volume call experience Analyzing written, faxed, and verbal inquiries which may

Help Desk Technician III / Part-time / Onsite - Bothell, WA

Motion Recruitment Partners, LLC

Bothell, Washington, USA

Full-time

A managed IT Services Company is hiring a part-time Help Desk Technician to support their local Bothell, WA office. This is a long term contract role, on-site in Bothell, WA Monday thru Wednesday for a total of 24 hours per work week. Candidates must have experience working in Linux, Windows, and MacOS environments. This is an exciting opportunity for self-motivated and driven individuals who want to work individually on a part-time basis. Help Desk Technicians will be responsible for receiving

Help Desk Technician

Robert Half

Iowa City, Iowa, USA

Contract

Description We are looking for a dedicated Help Desk Technician to join our team in Iowa City, Iowa. This is a contract position through end of September with possibility of extensions. It offers an excellent opportunity to provide technical support and problem-solving expertise in a dynamic and fast-paced environment. If you have a passion for delivering exceptional customer service and resolving IT-related issues, we encourage you to apply. Responsibilities: Deliver technical support for Wind

Helpdesk Support Technician

RBM Software Inc

Wilton, Connecticut, USA

Contract

Job Summary We are seeking a reliable and technically proficient Helpdesk Support Technician to provide first-level support to end users in a fast-paced environment with our client in Wilton, CT. This individual will assist with troubleshooting hardware, software, and network-related issues and ensure timely resolution or escalation of service requests. The role is ideal for someone who wants to do more than read off a script. You are a thinker, a doer, someone who is always looking for a way t

Help Desk Support Technician

Encore Consulting Services

Jackson, Mississippi, USA

Contract

Help Desk Support Technician 100% Onsite Jackson, MS 9+ Months Contract Job Description: Our client is seeking a Help Desk Support Technician to provide all levels of IT support for its OTSS project. This position will be the initial point of contact for end users requesting IT support and requires onsite presence in Jackson, MS. The ideal candidate will have strong experience in desktop/laptop troubleshooting, software installation, Active Directory, M365 applications, and providing remote sup

Help Desk Technician - TS/SCI Required

Akima, LLC

Honolulu, Hawaii, USA

Full-time

ASE is looking for a Help Desk Technician to work in Honolulu, HI. The Help Desk Technician operates as part of a key Command and Control, Communications and Cyber (C4) technical focal point. This role involves providing Tier 1 troubleshooting support for HQ executive community members, including Flag/General Officers (FOGO), in offices, quarters, and during travel. The technician also supports distinguished visitors and command-level special events and also manages communications for significan