tier 2 help desk Jobs in alexandria, va

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IT Helpdesk Support

Kforce Technology Staffing

Washington, District of Columbia, USA

Contract

RESPONSIBILITIES: Kforce has a client in Washington, DC that is seeking an IT Helpdesk Support. Responsibilities: * Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware * Respond to queries either in person or over the phone * Respond to email messages for customers seeking help * Walk customer through problem-solving process * Install, modify, and repair computer hardware and software * Run diagnostic programs to resolve p

DevOps Systems Engineer, TS/SCI with Full Scope Polygraph Security Clearance Required - G

Next Step Systems

Annapolis Junction, Maryland, USA

Full-time

DevOps Systems Engineer, TS/SCI with Full Scope Polygraph Security Clearance Required, Annapolis Junction, MD We have multiple DevOps Systems Engineer openings available. This DevOps Systems Engineer position is 100% Onsite and not Remote. DevOps Systems Engineer Responsibilities: - Manage system requirements and derived requirements to ensure the delivery of production systems that are compatible with the defined system architectures. - Contribute to the development of sections of systems engi

IT Cybersecurity Specialist (Insider Threat), GS-2210-14

USAJOBS

Washington, District of Columbia, USA

Full-time

Duties You will service as an Information Technology Specialist (IT) in the Insider Threat Division of the USCG Counterintelligence Service, responsible for the management of all IT functions and services related to the daily operation, maintenance and enhancement of the unique hardware and software that support the mission of the USCG Insider Threat Program. This includes daily analytics, business metrics, and the management of information exchange amongst multiple security domain enterprise n

iPad Technician

Robert Half

Washington, District of Columbia, USA

Contract

Description We are offering an opportunity to join our team based in Washington, District of Columbia, as a PC Technician. This role primarily involves handling, setting up and configuring iPads according to company specifications. The position is within the tech industry and offers a short term contract employment opportunity. Responsibilities: Inspect iPads for any damage upon retrieval from inventory or unboxing. Configure iPads with company-specific settings, including Wi-Fi, email, apps, a

IT SPECIALIST (INFOSEC) (CUSTSPT) Direct Hire - Open Continuous

USAJOBS

Washington, District of Columbia, USA

Contract

Duties Please Note: Employees will be required to report to their assigned office location at least 2 day per week for non-supervisory positions and 3 days per week for supervisory/managerial positions unless the position advertised is designated as a remote-only position. This position is located in the Infrastructure Engineering Unit of OCIO at the Export-Import Bank of the United States (EXIM) which handles all Infrastructure Operations including Systems/Network Engineering, Security Enginee

Overnight Help Desk Analyst

Motion Recruitment Partners, LLC

Arlington, Virginia, USA

Full-time

Overnight Help Desk Analyst The candidate will be responsible for providing technical assistance and support for the Firm's internal customers related to Firm computer systems, hardware, software, mobile devices, and remote access. The company is located in the DC Metro Area, and this position will remain 100% remote. The hours for this position are Friday-Sunday, 10:00 p.m.-11:30 a.m. Eastern Time. What You Will Be Doing: Provide technical assistance and support for incoming inquiries related t

Help Desk Analyst

Robert Half

Washington, District of Columbia, USA

Contract

Description We are offering a Help Desk Analyst I role in the professional services industry, located in Washington, District of Columbia. The successful candidate will be responsible for providing on-site technical support, with proficiency in MS O365, Active Directory and general IT troubleshooting. This role offers a short term contract employment opportunity. Responsibilities: Provide on-site technical support to users, addressing their queries and resolving issues efficiently Demonstrate pr

Helpdesk Analyst - M

Next Step Systems

Centreville, Virginia, USA

Full-time

Helpdesk Analyst, Centreville, VA We are seeking a Helpdesk Analyst with 2 to 4 years of Helpdesk Technician experience. You should enjoy interacting with clients to solve their IT problems and issues and working with a team of energetic people who enjoy "gaming" in their spare time. This client remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationship is required.

Engineering Lead

Amentum

Reston, Virginia, USA

Full-time

**This position is contingent upon contract award** Essential Responsibilities Supervise the full Software Development Life Cycle (SDLC) team responsible for complete delivery and maintenance of PISCES systems currently deployed, as well as future release content planning.Work with the Program Manager/Deputy Program Manager and the Sponsor to properly identify and prioritize features and benefits eligible for Release Planning.Implement and maintain effective tools to evaluate/analyze data movem

Service Desk Tier I

INSPYR Solutions

Bowie, Maryland, USA

Contract

Title: Service Desk Technician Location: Hybrid based out of Washington DC Duration: 3 month contract to hire Compensation: $20-25/hr Work Requirements: s Job Description: Our client seeks a Help Desk Support I to support a federal government client at one of their Washington, DC Metropolitan area locations. Responsibilities Diagnose and resolve software and hardware incidents, including operating systems and across a range of software applications. Assist all users with any logged IT-related i

Tier 1 Technical Support Specialist

Kforce Technology Staffing

Arlington, Virginia, USA

Contract

RESPONSIBILITIES: Kforce has a client in Arlington, VA that is seeking a Tier 1 Technician Support Specialist to perform a wide variety of technical tasks in support of operations, production and test environments. This position requires shift work. Responsibilities: * Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems * Provides support for the escalation and communication of status to agency management and internal

Software Asset Manager

Maximus, Inc.

Arlington, Virginia, USA

Full-time

Description & Requirements Maximus is looking for a Software Asset Manager to support a DoD program based out of Arlington, Virginia! Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS123, T3, Band 6 This position supports the strategic and day-to-day operations of a high-visibility client and will require direct interaction with a mix of senior federal and contractor support staff. The candidate will routinely exercise independent judgment and discretion and must be

Systems Administrator, TS/SCI with Polygraph

General Dynamics Information Technology

Chantilly, Virginia, USA

Full-time

Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator joining our team to be responsible for building and oper

Network Engineering Operations Manager

SPARTA, Inc. dba Cobham Analytic Solutions

Centreville, Virginia, USA

Full-time

In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for. Job Description: Parsons is looking for an amazingly talented Network Engineering Operations

Service Desk Specialist

Judge Group, Inc.

Tysons, Virginia, USA

Full-time

Location: Tysons Corner, VA Description: The Judge Group is currently seeking a Service Desk Specialist to support a large corporate office in Tysons, VA. For immediate consideration email your resume to - Robbie Kissinger *This position is fully onsite* Essential Job Functions Troubleshoot and resolve hardware, software, application, network, user access, or related issuesCreate tickets and document all activities in helpdesk ticketing systemsEscalate more complex problems or unresolved i

Service Desk Manager

General Dynamics Information Technology

Newington, Virginia, USA

Full-time

Seize your opportunity to make a personal impact as a Service Desk Manager managing a fast-paced Service Delivery team supporting multiple environments and locations. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Manager you will help ensure today is safe and tomorrow is smarter. Our work depends on a Service Desk Manager joining our team to manage complex environments making impa

Windows IIS Engineer

Tria Federal

Washington, District of Columbia, USA

Full-time

Client Site: Washington, DC Full Time Ability to obtain & maintain a Public Trust * * ship and the ability to obtain and maintain the clearance level stated above are required for this specific opportunity. Tria Federal (Tria) is unable to sponsor at this time. Who We Are: Tria Federal (Tria) is the premier middle-market IT and Advisory services provider delivering digital transformation solutions to Civilian, Defense, and Intelligence agencies across the federal sector. With a future-forwa

Help Desk Analyst I

Robert Half

Alexandria, Virginia, USA

Contract

Description Job Description: The Customer Support Agent (CSA) will represent NMFTA in providing exceptional customer service and technical support to clients and end-users. The CSA will identify client needs, clarify information, and resolve issues that hinder the use of NMFTA's software applications or cloud services. The primary objective is to build lasting relationships and engage clients by actively listening and working collaboratively to address their needs. Key Responsibilities: - Custom

Help Desk Specialist

Tria Federal

Washington, District of Columbia, USA

Full-time

Client Site: Washington, DC Full Time Ability to obtain & maintain a Public Trust * * ship and the ability to obtain and maintain the clearance level stated above are required for this specific opportunity. Tria Federal (Tria) is unable to sponsor at this time. Who We Are: Tria Federal (Tria) is the premier middle-market IT and Advisory services provider delivering digital transformation solutions to Civilian, Defense, and Intelligence agencies across the federal sector. With a future-forwa

Engineering Project Manager

SPARTA, Inc. dba Cobham Analytic Solutions

Centreville, Virginia, USA

Full-time

In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for. Job Description: Parsons is looking for an amazingly talented Engineering Project Manager to