tier 2 technical support Jobs in tampa, fl

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Technical Support Specialist

Kforce Technology Staffing

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Clearwater, Florida, USA

Full-time

RESPONSIBILITIES: Kforce has a client that is seeking a Technical Support Specialist in Clearwater, FL. Responsibilities: * Technical Support Specialist will receive telephone calls and e-mails from users and assists with their technical problems or questions * Maintains help desk system data, recording requests from users, maintaining current status, performing follow up and escalation as needed; Contribute to the help desk system knowledge base to promote self-service * Performs work on netwo
Posted 5 days ago | Updated 1 hour ago

Mobile Device Management Administrator (MDM) / Technical End User Support

Indotronix International Corp

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Tampa, Florida, USA

Contract

Mobile Device Management Administrator (MDM) / Technical End User Support. Must have MDM experience using Intune and or AirWatch. Advanced experience and technical knowledge of the following required: o Enabling, administering and supporting Microsoft 365 and Azure services including, Intune, Exchange Online, Teams, Office, Outlook, OneDrive and SharePoint o Troubleshooting problems to locate the root cause and appropriate fixes o Installing, troubleshooting and maintaining computer hardware and
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Posted 25 days ago | Updated 7 days ago

Service Desk Support, Tier 2 (Remote)

Irvine Technology Corporation (ITC)

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Remote or Phoenix, Arizona, USA

Contract

Service Desk Support, Tier 2 (Remote) We have an immediate need for a contract Service Desk Support, Tier 2 to join an environmental services industry leader. The Service Desk Support, Tier 2 provides frontline support and incident diagnosis for the organization s applications, endpoints, and infrastructure. You will act as a single point of contact for our end users, triaging and documenting inbound interactions, and manage ticket routing and incident resolution with other IT resources. Locatio
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Posted 6 days ago | Updated 2 hours ago

Computer Network Support Specialist

General Dynamics Information Technology

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Tampa, Florida, USA

Full-time

Job Description: GDIT is looking for a Computer Network Support Specialist to provides dedicated Tier 2 support. Reports the status of IT Services and infrastructure to include faults, actionable events, incidents, problems, cyber events, or corrective actions affecting Service Operations or infrastructure in accordance with MSL requirements, USCENTCOM information requirements, and USCENTCOM reporting procedures. Initiates trouble tickets within the authoritative ticketing system and contact on-
Posted 10 days ago | Updated 2 hours ago

Application Support- NCR POS- Remote (2)

Irvine Technology Corporation (ITC)

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Remote or Tempe, Arizona, USA

Contract

No 3rd party of C2C 6+ month contract This job expects to pay about $60/hr per hour plus benefits. As a Senior Application Support Specialist, you will play a pivotal role in supporting our retail environment, particularly focusing on point-of-sale (POS) systems. You will leverage your expertise in application support to review, analyze, and evaluate our information technology systems operations, identifying areas for improvement and recommending enhancements. Serving as the primary point of con
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Posted 6 days ago | Updated 2 hours ago

Mid-level IT Service Technician

GovCIO

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Tampa, Florida, USA

Full-time

Overview GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Tampa, FL and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operati
Posted 40 days ago | Updated 8 hours ago

Tier III Tech Support Specialist

On-Demand Group

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Remote

Contract

Job: Tech Support Specialist - Tier Software Support Location: Remote Duration: 6 month contract Job Description: Provide support for multiple database, web-based platforms, and proprietary software systems across Android, iOS, Windows, and Mac platforms Utilize several different tools to identify, replicate, and troubleshoot incidents to track and resolve root causes. Search, Analyze, and modify SQL database info to resolve minor data related issues. Report bugs, database problems, and other
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Posted 4 days ago

Tier III Installation Support

On-Demand Group

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Remote

Contract

Title: Tier Installation Support Location: Remote Duration: 6 Month Contract Job Description: Hardware and Installation support. Provide remote configuration and troubleshooting escalations for a variety of End-User focused products including proprietary software, networks, access control, audio/video, alarm, and other technologies. Participate in regular creation of training and troubleshooting documentation to assist same-tier and lower-tier technicians. Assist in executing training of other
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Posted 4 days ago

SITEC -Mobile Device Specialist- MacDill, AFB

Peraton

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Tampa, Florida, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 26 days ago

Remote-Technical Support Analyst

Apex Systems

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Remote or Franklin, Wisconsin, USA

Full-time

Job#: 2029904 Job Description: Our great client has an immediate opening for a remote IT Help Desk Support Analyst. If you are interested, please apply with resume to JOB DESCRIPTION IMPORTANT TO KNOW: This posting is open to local and remote candidates. Local candidates will report onsite to our Franklin campus.Interviews for this position will be held remotely utilizing Zoom.Hybrid work from home opportunities will be available after training is completed (3 days a week onsite). Laptop and E
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Posted moments ago

Network Engineer

TEKsystems c/o Allegis Group

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Remote

Full-time

Description: Looking for a Network engineer that has experience working in a communications environment on 4G LTE and 5G networks. This customer is having significant outages related to HPE equipment and needs to scale in order to support the Tier 2/3 technical support in order to remedy this outages. This is a remote position Skills: Network engineering, HPE Tier 2 Technical Support, MOPS, 4G LTE, Tracking call flows, containerization Nice to have: Kubernetes Top Skills Details: Network enginee
Posted 3 days ago | Updated 8 hours ago

Support Tier I

Kforce Technology Staffing

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Remote or Phoenix, Arizona, USA

Contract

RESPONSIBILITIES: Kforce has a client in Phoenix, AZ that is seeking a Support Tier I. Responsibilities: * Responds to incoming interactions initiated via phone * Fulfills incoming service requests * Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies * Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions * Appropriately escalates incidents as r
Posted 54 days ago | Updated 1 hour ago

Consultant, Global Technical Support

CIENA Corporation

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Remote

Full-time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Not ready to apply? Join ourTalent Communityto get relevant job alerts straight to your inbox. Why Ciena: We are big proponents of
Posted 18 days ago | Updated 8 hours ago

Consultant, Global Technical Support

CIENA Corporation

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Remote

Full-time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Not ready to apply? Join ourTalent Communityto get relevant job alerts straight to your inbox. Why Ciena: We are big proponents of
Posted 18 days ago | Updated 8 hours ago

Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening *

BAE Systems

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Remote or Delray Beach, Florida, USA

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk b
Posted 33 days ago | Updated 7 hours ago

Technical Cyber Security Analyst (Level 2, Splunk & M365)

Zachary Piper Solutions, LLC

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Remote

Full-time

Piper Companies is looking for a Technical Cyber Security Analyst (Level II, Splunk & M365) for a leading health insurance company in New Jersey. This is a 100% Remote, Full-Time Opportunity. Responsibilities for the Cyber Security Analyst : Actively prepare for, and search for, malicious internal and external threats. Act as the lead coordinator for Incident Response function to other CSAs. Provide 2nd Tier analysis and response to security events. Analyze malware, emerging threats, and emer
Posted 3 days ago | Updated 9 hours ago

Technical Support Specialist

AVer Information

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Remote

Full-time

About AVer Information Founded in 2008, AVer is an award-winning provider of technology and video collaboration camera solutions that improve productivity and enrich learning. AVer's solutions leverage the power of technology to help people connect with one another to achieve great things. We strive to provide industry leading service and support that exceeds our customer's expectations. We are also deeply committed to our community, the environment and employ stringent green processes in all we
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Posted 4 days ago | Updated 4 days ago