Job Summary:We are seeking a skilled and proactive UKG Consultant with strong expertise in Timekeeping and Attendance to support our workforce systems. This role is responsible for the configuration, support, and optimization of UKG systems and processes, particularly for time tracking, pay rules, and scheduling. The ideal candidate will also bring working knowledge of ServiceNow, with experience in managing tickets, workflows, and basic integrations. Key Responsibilities:Implement, configure, a
Demand: Genesys Lead demand Location: Wilmington, DE / NY / NJ / Plano, TX / Chicago, IL / Columbus, OH / Remote 5 Days onsite / Remote JOB Description: Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolutionInstall and upgrade Genesys components in production environmentGood Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layerDemonstrated knowledge and ability
Title: Manager, Corporate Workforce Management (UKG Dimensions) Location: Remote USA Position: Full-Time Direct Hire Join a Top Ranked Healthcare Institution! TalentFish is casting a line for a Manager, Corporate Workforce Management (WFM) to join our premier healthcare client! This is a full-time remote opportunity for a seasoned leader with deep expertise in UKG Dimensions (Timekeeping & Scheduling). Overview The ideal candidate will have 20+ years of professional experience, including re
Job Title: Salesforce Architect Location: Remote Duration: Long Term Job Description: We are seeking a Senior Salesforce Architect to lead the architectural vision and strategic planning for our enterprise contact center technologies. This pivotal role will oversee contact center solutions, including Salesforce Service Cloud Voice, NICE CXone, Amazon Connect, Genesys and others. The architect will manage the business and technology capability catalogs, collaborate with stakeholders, and drive ro
