RESPONSIBILITIES: Kforce has a client in Boston, MA that is seeking an IT Site Support Technician II to join their Corporate Headquarters team. This role provides tier 2/3 desk-side support and resolves technical issues across the organization. The IT Site Support Tech will handle escalated service desk requests via phone, email, and in person, troubleshoot hardware/software problems, and implement solutions to ensure smooth IT operations. This is a great opportunity to contribute to a dynamic I